I took my car to this place paid $3800 to build a 700 R Transmission for 86 old Cutlass first day…read moreI get the car back it's leaking transmission oil goes bad again so I bring the car back and it takes them almost 2 months to repair get the car repaired on a one year warranty drive the car again Transmission goes bad again so I take the car to them a third time had less than 200 miles on this one year warranty. Transmission and I was charged $3000 to repair it I would never recommend this place. They are crooks. stay far away from this place. You cannot say you was not warn.Customer service is pure garbage. No one answer the phone there. You cannot say you was not worn to stay away from this unprofessional place.

I just wanted to let everyone know there are still great, caring people in this world. My wife was…read morein Charlotte visiting kids and grandchildren and her check engine light came on, after some tests we assumed the worst. My daughter reached out to B & R and they told them to stop by. After checking a bit they put some lubricant into the transmission and the light went out and eliminated the problem, at least for now and will allow her to drive back home to Ohio. We really appreciate good service and friendly people , both are hard to find nowadays. If your having issues or problems with your vehicle they would be the first one to call in our book !! Thank you B & R

I've had my vehicle worked on several times at this location and it's been great every time…read more Prices are fair, technicians are knowledgeable and friendly. Matt, Sam, and Dallas the service advisors have been there for a long time and always provided excellent customer service. The waiting area is clean and cozy with free waters and coffee. Highly recommend!

We have been going to Honest 1 for many years and trust them with our vehicles. They are fair and…read morehonest and they will also give you a heads up on things you may need in the future. Jennifer is the best.

Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.

I needed a vehicle inspection and have never had such an incredibly courteous, easy and quick…read moreservice experience. Alec quickly got me checked in and was very welcoming! I had everything needed going in and they were thorough but quick with the service. I couldn't recommend this business more and will tell all my friends! Thanks you for exceeding expectations!

I originally booked this appointment based on the positive reviews and called beforehand to confirm…read morethat my vehicle could be diagnosed in a timely manner so I could plan transportation accordingly. The appointment was scheduled through my warranty company for an electrical issue involving my car's radio volume. I arrived at 11:15 a.m. and chose to wait at the shop because I had already missed a day of work and had taken an Uber from 45 minutes away. I was told the diagnostic test would take a couple of hours. By 3:30 p.m., I still had not received any update on my vehicle. I noticed my car had been sitting for some time, and when I asked what had been found and whether I could review the diagnostic estimate being sent to my warranty company, I was not provided any clear information. After asking multiple times for an update and a timeline, Matt, the store manager, became condescending rather than addressing my concerns. The owner, Jade ("J"), then joined the conversation. Instead of providing answers, he appeared unsure of the status of my vehicle and had to ask his staff what was going on. He then asked me to step outside, despite the fact that I had remained calm, respectful, and was simply seeking information about my vehicle after waiting for several hours. Outside, the owner stated that he felt "uncomfortable." I found this troubling, as I had not been loud, disrespectful, or confrontational. As a black man this is definitely not ok. Rather than acknowledging the lack of communication, the wasted workday, and the inconvenience of being without transportation, my concerns were dismissed. The conversation became more uncomfortable when the owner raised his voice. I calmly asked him not to do so, and although he later apologized, the overall experience left me feeling disrespected and unwelcome. My frustration was never about the repair itself. It was about the poor communication, lack of transparency, excessive wait time, and the way I was treated when asking reasonable questions about my vehicle. Based on this experience, I cannot recommend this business.

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My Gas line was busted and I was riding around in serious danger. Inches from explosion. I came…read moreacross Car Doc listing on Yelp and took a chance in seeking repair for my car. Malek was a lifesaver! He fit me in and was very honest about the condition of my car and very fair with the pricing to repair it. He took time out to look up all the parts needed and had me up and running in no time. He also repaired my son's car the same day! I will be referring Car Doc to EVERYONE I come across in need of SWIFT, EFFICIENT and QUALITY WORK. Malek's Father was a joy to speak with while I waited on my car too. It's so comforting to know there are still some good people out here who treat customers like family. THANK YOU CAR DOC! I will be returning and referring!

7 mos. ago I had service done, on my Benz and the part was under warranty for 2 yrs. Wally was the…read moreowner at the time, now it's under new management and the new owners will not honor the warranty, they would like me to pay again for the same service. Due to the fact the changed workers but not the company name, there not the most knowledgeable guys. Do not go there you'll be sorry,

I tried this business through Yelp recommendations and so glad I did! They easily diagnosed the…read morenoise when others denied a problem. Scheduling was easy and timely. Everything was done as quoted and my car feels brand new. Their prices are fair and competitive. Highly recommend!

Fast Service, towed my car in and it was done same day!! Thanks guys! Tomas was great to work with!read more

Thank God for Mavis Tires & Brakes on University. This is my second time coming here, and once…read moreagain the staff took such great care of me. They answered all my questions and reassured me that everything with my car was perfectly fine--especially important to me since my daughter rides with me. Everyone was so patient and kind, and Kashawn truly stood out with his professionalism and kindness. They worked efficiently and had me in and out quickly, which I really appreciated. It's rare to find an auto shop that feels this trustworthy and welcoming. I'm very grateful and will definitely keep coming back. Highly recommend!

I came in for an oil change with an appointment. I left the car there to have the oil change done…read moreand called after a 3 hours but it was still not completed. They said about 1.5 hours it should be done. I came back after this time in person and it was still not done. I waited there for another 40 minutes and they said it was done and I would not have to pay for the service. I asked for a receipt confirming that an oil change had been completed. They gave me a blank receipt with no name of technician or any of the usual checklist of parts that are checked with an oil change. After the oil change, I noticed my car was still in need of maintenance as it appeared an oil change was not completed. Not only were they dishonest, they wasted my time and I ended up having to get the service done elsewhere. I will never trust NTB again. Do not go here.