Great customer service from both the brothers - always there to help…read more..............................................

I've been a satisfied customer of Highlands Postal Center for decades. Juan is very accommodating…read morein packing boxes to be shipped, advising as to which carrier is the best choice for a given purpose, and convenient to drop FedEx/UPS returns. It is well worth a bit extra to send via USPS and save myself the trip into town. I've used every service other than PO Box. From copying to binding to shredding to laminating to shipping and all else. Has a fun array of greeting cards and office supplies, too. Fr

UPS has consistently been reliable for both shipping and deliveries. I appreciate their quick and…read moreeasy drop-off service, and the employees are always helpful when I have questions. My packages usually arrive on time, and I never have to worry about damages. They offer a variety of shipping options to meet different needs, and their tracking system keeps me updated every step of the way. Definitely a go-to for all my shipping needs! I miss this location

Amazing service but most importantly all of the guys working there are extremely nice and…read morehard-working Highly recommend

Oh no another bad experience at my local Post Offfce! My mail was stolen at this post office!…read moreSomeone stole my mail with a check payable to me. This happened before the Palisades Fire and now I am sorting out this mess. On top of all the missing mail that was never forwarded to me after the Fire. Very frustrated and disappointed with the Post Office.

Not sure where the bad reviews of this post office come from. I have been a customer for 30 years…read moreand have never had a bad experience. Sometimes the lines are long when everyone shows up in the early afternoon at the same time, but you can't blame the staff for that. Some of my mail has been stolen from my mailbox from time to time, but that stopped when I started bringing everything into the post office vs. leaving it in a mailbox. The staff have always been professional and friendly, particularly Michelle and our letter carrier, Paul. We have really missed them after the fire.

Emil deserves ALL the praise! My colleagues and I came to this FedEx earlier today with SO many…read morepackages that needed to be shipped to different addresses from a work event (an entire Yukon full of them). We were very stressed when we arrived, since we knew it was going to take a LONG time. Thankfully, Emil was there to help us for nearly two hours! He was so calm, was cracking jokes, and made the experience seamless. He was also mindful of other customers who had requests as well. Because of Emil, what could have been a VERY stressful experience turned out to be painless. THANK YOU! - The Google PR team

I stopped at this FedEx location this morning at 8AM to drop off two prepaid shipments. One box…read moreended up being UPS (my mistake), but the second was FedEx. I brought both to the counter because I was struggling to manage two large boxes at the self-scanner. Even though there were no other customers, the employee directed me back to the self-scanner instead of quickly scanning the FedEx package already on the counter. I understand self-checkouts are convenient during rush hours, but a 10-second assist during slow hours for larger packages feels like basic customer service -- which was lacking this morning.

We use this postal service for so many things! I have my packages shipped here, I ship packages…read morefrom here, and I sometimes need copies made. They're reasonably priced, friendly, organized, and professional. I highly recommend especially for small businesses.

Avoid at all costs Came there with box fully taped but…read moreneeded to tape label. Would not do that. Required that I buy full roll of tape to tape the label.

I had a very concerning experience at this UPS Store. I paid to have a valuable package rerouted…read morethere for secure pickup because I was out of town at the time of delivery. When I went to collect it, they refused to release the package because the last name on the shipment did not match my ID. I explained that I was recently married and have not yet received updated identification. I provided multiple forms of supporting documentation, including my order confirmation, email correspondence with the retailer, confirmation of rerouting to this UPS store, and a health insurance card showing the matching name, but staff still refused to release the package or offer any alternative. The retailer also contacted this UPS store directly to authorize release of the package to me, yet staff still refused and would not even return the package to the sender. UPS would not even provide any confirmation that the package was still in their possession. The way I was spoken to throughout this interaction felt incredibly rude and belittling, and I have been left with no way to retrieve my package or have it returned. I am very worried about the safety of my item.

I had a very disappointing experience at this UPS store. When I first came in, they told me I…read moreneeded to bring a box for Amazon return. He told me any shipping box. I went all the way home, got a plain brown box (with no writing on it), and brought it back. Then they told me they wouldn't accept it just because it was a different kind than the boxes they sell. At that point, it felt like they were just trying to force me to buy one of their boxes instead of helping me. After I complained Then they said the box needed to be taped but refused to provide tape. Very unprofessional and disrespectful. Another customer ended up helping me with tape, and only then did they accept my package. The whole experience was frustrating and unhelpful. For a few dollars on a box, they lost a customer- I won't bring any UPS deliveries to this location again. No wonder they have so many bad reviews. I wonder why the owner doesn't care about the bad reviews. He needs to train his employees and teach them good customer service.

An actual one-stop shop. We used to walk all the way to Wilshire to FedEx to print, but now I can…read moredo it all here !! There are mailboxes, yes, but they also print, laminate, and I was even able to make an appointment for a notary to meet me there. Excellent !

When I first stepped into this place I saw that everything was very disorganized there almost like…read morea Hoarders place. The elderly man that was working there looked very disheveled. Normally I don't like to judge people on their appearance but I did get that gut feeling that this place would not be good for me as far as customer service. I felt it deep in my gut. I wish I would have followed my prompting within. I was going to send a package FedEx and I needed to get a copy of something first as far as a Xerox copy. He said that the my electronic copy was too dark a color it would use too much ink and he was close to running out of ink on the copier. I looked at the information that I sent and it was white so I didn't see what the problem was. And I just found it really unprofessional that they don't have extra supplies of ink so they wouldn't be in the predicament of not having enough ink in their copier machine. He showed me that the copy that I wanted was dark on his cell phone. But like I mentioned on my phone it was white. He might have had an ancient phone I don't know. Then he was going to be charging me $5 more than if I went to the FedEx store on Wilshire. And I mentioned to him I usually pay less and he says why don't you go to that store? I reply that if he didn't want my business that I can gather my stuff and go there. Just a really weird interaction. Then he wanted to charge me $1 for me to use my credit card to charge what I was paying. It was just turning into this whole nickel and diming thing. He seemed to be unclear disorganized nothing really made sense. And then he moved to the back of the store and I said aren't you going to help me? He said I could go to fedex. I just promptly took my stuff and left. This was so unnecessarily weird and lots of things that didn't make any sense. Plus he was rude. And strange. And I'm definitely never going to go back.. I noticed that their replies are very rude as well to people who gave their honest opinion here. Very toxic very strange.

My go to for Brazilian waxes. Location is clean, always on time and gets me in and out quickly…read more Highly recommend!

So happy to see them expand their store. Beautiful store, great service, we ran from 1626 Montana…read moreto this mailbox store down the street and recommend it to everyone. Clearly very professionally run and at the same time very personable. You can tell the people working there love it. Mailboxes are also reasonable and they take great care of your Amazon packages. Best mailbox place in the Wilshire Montana area.

Great service and convenient. Excellent and knowledgeable staff. Easy easy and affordable.read more

Last week I was racing out of town to get to my son who is ill. I ran all over Santa Monica trying…read moreto find the right place I was supposed to mail a package that only had a QR code and had to be mailed. I'd been 3 places. I was about to cry. When I went in Postal and More they went above and beyond to try to help me. They showed me how to do it and then actually did it for me. They saved the day. It meant so much to have someone come thru for me in that moment. This shop is a class act. Thank you so much Postal and More! You rock!

I've been a customer for the last 3 years and I can honestly say my experience has been great…read more Everyone who works there is kind and eager to help me. I started going there when I was pregnant, the staff would open the doors and help me with packages. I had my son and when he was 6 month old, they patiently helped me with his passport images. And now that my son is 3, they greet him whenever we arrive. I enjoy doing business within my community with people who truly know me. Great small business and neighborhood shipping store.

I would give zero stars if I could, don't recommend this place for passport photos AT ALL, the…read morepostal office advised me and my husband to go across the street (to this store) I also blame the post office because I had an appointment with them that included passport photo services and still they sent me to this very unprofessional shop to get our baby's passport photos taken. The old guy took 2 photos of my baby and he was done, since my baby is only 4 months old my husband had to hold her in a way so his hands weren't in the frame, the guy stated it didn't matter if the parents hands were showing since "it's a baby", I told him we should try again, which he agreed, he took another photo, this time my baby put her hands in her mouth and was looking to the side, the guy then proceeded to say that was the perfect photo! When I told him that that would not be acceptable by the Department of State as per their standards on passport photos he went: "oh no, it's perfect, it will not get rejected because the baby looks cute, see." I was astonished, I know my baby is cute but this is a serious matter, the Department of State has very strict guidelines on their website and clearly states how passport photos are supposed to be. I tried to explain that to the old guy working there but he was trying to convince me I would not get rejected because the photo was "cute" and that the total was $23 for 2 very bad and unprofessional photos. I had to pay for a bad service and I didn't even used the photos because I was not going to risk getting my daughter's passport application rejected, when I had already paid over 200$ for the application. Had to look for another place to get the photos taken, this time we went to Photo Experts, her photos came out really nice and you can tell the difference in quality. Brentwood Ship & more is so unprofessional. Don't go there.