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    InstaMail Office

    4.1 (27 reviews)
    Open 8:30 am - 6:30 pm

    Services - InstaMail Office

    Copymaking services

    Graphic design

    Printing

    2 More Services

    Scanning

    Shipping centers

    InstaMail Office Photos

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    1 year ago

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    5 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    12 years ago

    Great service! Thank you Raman!

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    11 years ago

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    11 years ago

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    11 years ago

    I've had nothing but gracious service here. The 1-star review seems harsh - human waste? C'mon.

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    10 years ago

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    Review Highlights - InstaMail Office

    The only reason I go out of my way to this location is because I get a personal attention and the main guy Raman always makes it very easy to get my shipping done fast and hassle free .

    Mentioned in 3 reviews

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    The UPS Store

    The UPS Store

    (127 reviews)

    I had a very concerning experience at this UPS Store. I paid to have a valuable package rerouted…read morethere for secure pickup because I was out of town at the time of delivery. When I went to collect it, they refused to release the package because the last name on the shipment did not match my ID. I explained that I was recently married and have not yet received updated identification. I provided multiple forms of supporting documentation, including my order confirmation, email correspondence with the retailer, confirmation of rerouting to this UPS store, and a health insurance card showing the matching name, but staff still refused to release the package or offer any alternative. The retailer also contacted this UPS store directly to authorize release of the package to me, yet staff still refused and would not even return the package to the sender. UPS would not even provide any confirmation that the package was still in their possession. The way I was spoken to throughout this interaction felt incredibly rude and belittling, and I have been left with no way to retrieve my package or have it returned. I am very worried about the safety of my item.

    I had a very disappointing experience at this UPS store. When I first came in, they told me I…read moreneeded to bring a box for Amazon return. He told me any shipping box. I went all the way home, got a plain brown box (with no writing on it), and brought it back. Then they told me they wouldn't accept it just because it was a different kind than the boxes they sell. At that point, it felt like they were just trying to force me to buy one of their boxes instead of helping me. After I complained Then they said the box needed to be taped but refused to provide tape. Very unprofessional and disrespectful. Another customer ended up helping me with tape, and only then did they accept my package. The whole experience was frustrating and unhelpful. For a few dollars on a box, they lost a customer- I won't bring any UPS deliveries to this location again. No wonder they have so many bad reviews. I wonder why the owner doesn't care about the bad reviews. He needs to train his employees and teach them good customer service.

    Santa Monica Mailbox & Shipping

    Santa Monica Mailbox & Shipping

    (22 reviews)

    An actual one-stop shop. We used to walk all the way to Wilshire to FedEx to print, but now I can…read moredo it all here !! There are mailboxes, yes, but they also print, laminate, and I was even able to make an appointment for a notary to meet me there. Excellent !

    When I first stepped into this place I saw that everything was very disorganized there almost like…read morea Hoarders place. The elderly man that was working there looked very disheveled. Normally I don't like to judge people on their appearance but I did get that gut feeling that this place would not be good for me as far as customer service. I felt it deep in my gut. I wish I would have followed my prompting within. I was going to send a package FedEx and I needed to get a copy of something first as far as a Xerox copy. He said that the my electronic copy was too dark a color it would use too much ink and he was close to running out of ink on the copier. I looked at the information that I sent and it was white so I didn't see what the problem was. And I just found it really unprofessional that they don't have extra supplies of ink so they wouldn't be in the predicament of not having enough ink in their copier machine. He showed me that the copy that I wanted was dark on his cell phone. But like I mentioned on my phone it was white. He might have had an ancient phone I don't know. Then he was going to be charging me $5 more than if I went to the FedEx store on Wilshire. And I mentioned to him I usually pay less and he says why don't you go to that store? I reply that if he didn't want my business that I can gather my stuff and go there. Just a really weird interaction. Then he wanted to charge me $1 for me to use my credit card to charge what I was paying. It was just turning into this whole nickel and diming thing. He seemed to be unclear disorganized nothing really made sense. And then he moved to the back of the store and I said aren't you going to help me? He said I could go to fedex. I just promptly took my stuff and left. This was so unnecessarily weird and lots of things that didn't make any sense. Plus he was rude. And strange. And I'm definitely never going to go back.. I noticed that their replies are very rude as well to people who gave their honest opinion here. Very toxic very strange.

    Brentwood Ship & More

    Brentwood Ship & More

    (62 reviews)

    Brentwood

    I've been a customer for the last 3 years and I can honestly say my experience has been great…read more Everyone who works there is kind and eager to help me. I started going there when I was pregnant, the staff would open the doors and help me with packages. I had my son and when he was 6 month old, they patiently helped me with his passport images. And now that my son is 3, they greet him whenever we arrive. I enjoy doing business within my community with people who truly know me. Great small business and neighborhood shipping store.

    I would give zero stars if I could, don't recommend this place for passport photos AT ALL, the…read morepostal office advised me and my husband to go across the street (to this store) I also blame the post office because I had an appointment with them that included passport photo services and still they sent me to this very unprofessional shop to get our baby's passport photos taken. The old guy took 2 photos of my baby and he was done, since my baby is only 4 months old my husband had to hold her in a way so his hands weren't in the frame, the guy stated it didn't matter if the parents hands were showing since "it's a baby", I told him we should try again, which he agreed, he took another photo, this time my baby put her hands in her mouth and was looking to the side, the guy then proceeded to say that was the perfect photo! When I told him that that would not be acceptable by the Department of State as per their standards on passport photos he went: "oh no, it's perfect, it will not get rejected because the baby looks cute, see." I was astonished, I know my baby is cute but this is a serious matter, the Department of State has very strict guidelines on their website and clearly states how passport photos are supposed to be. I tried to explain that to the old guy working there but he was trying to convince me I would not get rejected because the photo was "cute" and that the total was $23 for 2 very bad and unprofessional photos. I had to pay for a bad service and I didn't even used the photos because I was not going to risk getting my daughter's passport application rejected, when I had already paid over 200$ for the application. Had to look for another place to get the photos taken, this time we went to Photo Experts, her photos came out really nice and you can tell the difference in quality. Brentwood Ship & more is so unprofessional. Don't go there.

    InstaMail Office - copyshops - Updated May 2026

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