Repaired my dishwasher in a short amount of time and did the job efficiently great service highly…read morerecommend this place

After a 30 year career in the BBB I vetted Shay trying to help my sister find an ethical and…read moreskilled repair person to fix a 20-year-old washer. I just knew from talking with Shay that he not only knew what he was doing but that he was an ethical person. Up front I he told me the risk of what a repair might cost; how there might have to be a second service call, etc. He told me the risk of my diagnosis of the problem could be wrong, etc. And in spite of all that I recommended him to my sister for this repair. And even though he has a wide service area, he fit my sister in for a same day call. And my diagnosis of the problem was wrong. But that did not deter him from his original estimate of cost. I actually wish there were more stars to give Superior Appliance and Shay.

Amazing appliance repair company!…read more They do exactly what they promise. We had a problem with our newly out of warranty Whirlpool stoce: the door hinge was stuck. They gave us a date and 2 hour window for their repair guy to come by, and he called us when he was 30 minutes away. The part needed to be ordered so he gave us the exact amount to get it installed. We only paid for his time and 2 weeks later the stove was fixed. Prompt, accurate and honest, does it get any better?

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

Very friendly... Very professional...He was always on time…read more His prices were great! He came back out for 2nd issue and did not charge me for the labor! Great guy!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

They were responsive to Yelp inquiry and finished humidifier install project quickly. The…read moretechnician even made recommendations to improve furnace performance and I was very pleased with the service and value received on cost of their service. I highly recommend Keitz especially over price quoted from other HVAC service companies who wanted over twice the cost I paid Keitz. I'm talking about Michigan Air, Robin Air, and C&C specifically.

I'm sixty years old came to my house told me it was the heat igniter they came out to my home…read morecharged me 268.00 for this came home that night and no heat again closed till Monday so I guess I will have no heat until Monday I'm going to get my money back or all call channel four news .

Sean was very prompt. Called him at 11:00 am and he was here by 3:30 pm. Diagnosed our problem…read morequickly. Part was needed that I ran to pick up since he had other calls to make. And even though I told him that he could come back the next day, he returned at 7:00 pm and did the repairs very quickly. Definitely recommend!

Sean was great. He came right away…read more He vey helpful and polite. He was wonderful. He fixed our stove quickly. He also fixed our refrigerator as well. We will use him every time we hep. with our appliances.

Professional and fixed our appliance which was a relief since $196 was a lot cheaper than 2k to…read morereplace! I would highly recommend this bus or ss and Brian.

Five stars for this company! I submitted a online request for a repair on my fridge giving a…read moredescription of the noise it was making. They emailed me saying that it sounded like something was caught in the fan at the back of the appliance. I pulled out the fridge, took off the back and they were right! They could have just come out and charged me for the repair but they didn't. I highly recommend this company and will be keeping their name and phone number in my contacts for future reference! Thank you KIm!

I am a realtor who serve the Northville and Novi area that has referred John to many of my client's…read morehomes and rental properties! I can't say enough good things about John! From start to finish, the experience was outstanding. He is incredibly skillful and knowledgeable, and his attention to detail really shows in the high-quality work he delivers. Whether it's a small repair or a larger project, he approaches everything with professionalism and care. What stood out most to me was how responsive and easy he was to get a hold of. Communication was clear and timely, and I always felt like my client's home was in good hands. It's rare to find someone this reliable and dedicated to doing the job right the first time. If you're looking for someone trustworthy who truly knows what they're doing, I highly recommend John for any work you need done around your home. He'll be my first call for future projects!

John is always quick to respond and takes action right away, which I really appreciate. He's…read moreprofessional, reliable, and offers reasonable pricing. He can handle just about anything related to the house--repairs, renovations, and more--so whenever there's an issue with properties I manage, I just reach out to John first, and he always finds a solution. Highly recommended!

Great Support. Did not service my area, but gave me a ton…read moreof advice on the phone - send me links, walked me through a repair I can do myself. It's the kind of repair guy you want to have - honest, helpful, uncomplicated. Give them a call!

Even though my address is outside of Marshall's service area. He was helpful on the phone and…read morecorrectly diagnosed the issue of my refrigerator not working. He even told me it is not a difficult job. I end up ordering the part and fixed the fridge on my own. I really appreciate Marshall's help.

My washing machine wasn't working, and after calling a couple handymen and appliance repair shops,…read moreI'm so glad I got ahold of The Appliance Doctor! I spoke to Mark around end of business Friday, and he was able to come Monday. He quickly diagnosed the problem (lid switch issue), and fixed the wire in the switch. He also greased up the brake under the washer when he heard how loud it was, and tightened my laundry tub faucet. He showed me the issues and explained them clearly. He was super friendly, professional, efficient, and very reasonable. I HIGHLY recommend this company! :)

Fair price Knowledge-able technician…read moreVery prompt returning phone call and with arrival time

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.