1. Inspire Dentistry

    1. Inspire Dentistry

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    Houston, TX

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    Inspire Dentistry

    5.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated 1 month ago

    Services - Inspire Dentistry

    Cavity treatment

    Crown cleaning

    Dental exams

    Inspire Dentistry Photos

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    4 months ago

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    Lily Chen, DDS, PA

    Lily Chen, DDS, PA

    4.9(63 reviews)
    5.8 mi

    Excellent experience with Dr. Chen and the professionals in her office…read more Melia, the dental assistant, did an outstanding job cleaning my teeth and identifying potential issues. Dr. Chen is detail oriented and personable, both attributes I love in a professional. My new dentist.

    Be careful if you choose this dental office. My experience has been incredibly frustrating…read more Before my appointment, I told the office that both my daughter and I had recently had X-rays taken at our previous dentist. Despite that, they insisted on taking new X-rays. I later found out they were not covered by my insurance because they had been done too recently. To make matters worse, I was led to believe I was making a copay payment. It wasn't until I asked for a receipt that I discovered I had actually been charged for the X-rays. Had I known that was what I was paying for, I would have questioned it immediately. The office acknowledged that this was their mistake and assured me the charge would be refunded. Nearly two months later, I still have not received my refund. I've called about once a week to follow up, and every conversation has been disappointing. Diane either seems confused about why I'm calling or has the details of my case wrong. Most recently, she told me that my insurance company would be sending me a check instead of the office issuing a refund--which makes no sense since the charge resulted from the office's own error, not my insurance company's. It's incredibly frustrating to have an office admit they made a mistake but then delay resolving it for months while repeatedly acting as though they don't understand the situation. Based on my experience, I would not recommend this office.

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    Lily Chen, DDS, PA
    Lily Chen, DDS, PA
    Lily Chen, DDS, PA

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    Inspire Dentistry - generaldentistry - Updated July 2026

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