Our lanai is a small 9x10 area and after our deck floor had been resurfaced, and deck tiles being…read moreapplied, we finally took a dive and splurged on furniture . My husband and I are extremely picky and want good stuff. We want to touch, see and sit as if we were living with it. We found it hard to find what we wanted at the big box stores. Sure it was cheaper but not quite meeting our picky standards . We live in Hawaii Kai and was so blessed when our google search came up with Outdoor Living IN HAWAII KAI no less!!!! Bonus!!!! My husband and I spent 2.5 hours looking at outdoor furniture for our outside lanai. Matt and Bethany were great and so patient with my one million questions and 2 million changes... The pieces we chose were in the warehouse, which we picked up ourselves, although they do deliver for a fee but we didn't have much so we did the pick up. The warehouse manager and worker were so friendly and helpful and did a great job, thank you Kekoa!! The furniture is beautiful and so well made. Pay for what you get is the motto and we were so happy to!! If you live on Oahu and you want to touch, see and sit on quality outdoor furniture before you take the dive, I recommend Outdoor Living in Hawaii Kai. Look my nice stuff (pictures included)!!!

First day in Oahu and we were looking for patio furniture. Luckily, this place is very close to…read moreour area. This shop is located in an area which has many shops close by. Plenty of free parking in a large lot. Bethany provided excellent customer service. She listened to our needs and directed us to the type of furniture that would best fit our needs. She understood that we were on a tight schedule, and she was able to work miracles which we really appreciated. The types of furniture that they have is so nice. I wish I needed more outdoor furniture! If you need outdoor furniture that can withstand the elements, this is the place to be. Plenty of choices to choose from and all beautifully crafted. A little expensive, but you get what you pay for. Quality looking furniture for sure. Delivery was expensive, but luckily the table and two chairs were able to fit into our rental. Had to make two trips, but it was worth it. Two of the guys in the shop were nice enough to help us get the furniture into the car. Did I mention how exceptional the customer service was? Looking forward to sitting out on my furniture! Aloha!

On behalf of our business, the Julie Peine Trust, we have been shopping around for our business…read moreneeds and we're certain that Island Lanai has the best choices and options and outstanding customer service ! Salesman Karl is top notch where he consistently goes above and beyond to be of assistance to the customer and keeps us informed every step of the way! Highly recommend Island Lanai for any outdoor furniture options!

From the owner: Custom Furnitureread more

Located in the heart of Honolulu with plenty of parking. Matt was professional, knowledgeable and…read morehelpful. Quality products, we will be going back for more pots, planters and furniture.

This place is a hidden gem. Not too big but nice stuff and good pricing. Best of all is the local…read morebraddahs are super nice and helpful. They say they moving soon to sand island area cause the downtown area surrounding them has some sketchy homeless characters. I would love to fit my patio with their furniture but just not in the cards (cash) right now. But when it's time I'll be back.

Professional, courteous, customer service oriented, wore masks appropriately the entire time they…read moreworked in my home. I highly recommend Tropical Js (I'm as picky as they come). We need more companies like this on-island!

We ordered an awning for our new business. The entire process from beginning to end was fast and…read moreeasy. Although we're on another island we found communication quick and easy. There was a mix up on our new phone number and they unpacked the box to fix it before shipping out. The awning was amazing and easy to put up. We found out that our phone number still had the last four digits messed up (utility companies fault) and Tropical J's sent us new ones and walked us through the process to switch them out. We will definitely do business with them again.

While I had a good experience making my purchase, I had an even better service with the furniture…read moredelivery by Sione and Kino. I purchased a dining room table with chairs (Kapolei) and a very large and heavy teak root console (Honolulu) for a combined delivery. They arrived on time. Sione confirmed were in the house I wanted the items placed. I was very concerned that my new vinyl flooring was not damaged as the teak root was extremely heavy. They did a great job, very courteous, and made sure the piece was centered to the wall. Too bad the lady who called in the morning of the delivery had a "sour" attitude. Otherwise, I would have given it a 5-star rating.

Finding a seat…read more.. I've purchased several items at INspiration on Kapiolani but since I was in the area for other reasons I though why not give this locations peek since they do have lots of options for all types of furnishings. Obviously located in Kapolei Commons which is amazing as there's lots of free parking options you can find them all the way at the end after Target near the theater which is nice that we didn't have to fight to find a stall as it can get quite busy in that part of the shopping center. Walking into the spacious showcase floor we were greeted by a staff to a point that we didn't need any assistance at the moment as we started to look for a chair...yup just a simple single chair which sounds easier than done we came here knowing that they do have a great selection to choose from and found prices from $79 to $499 for a single chair lol! All the way in the back there is a section that they consider the "outlet" prices which looked the same as the rest of the prices so it didn't seem like it was a discount as one was a floor model that should be the obvious discounted price to offer but didn't find anything in that section. With that we did find a chair that fit all the boxes that we were looking for and found the sales staff to finalize the sale and as she did her thing we paid and was given the chair as I asked if they had it in stock to the answer she replied yes they did..yay! She walked over and gave us the chair from the floor...and said this was it? To her defense it was New Year Day and the warehouse was closed BUT didn't confirm that if the floor model would be okay and still sold it to us at full price...she thought that we didn't mind. I didn't appreciate the lack of communication but took it anyways paid and got our paperwork to which we walked out the door quite disappointed to which she chased us down later cause she need the tag that was attached to it lol, then came back again for the paperwork to confirm we got the item...not impressed with the professionalism and communication as it all was very basic yet done so poorly for just a chair thankfully it wasn't a whole set of furniture.

I had been eyeing a bedframe and futon here for years. The price of the furniture was quite fair…read more I was finally able to purchase what I wanted and have it delivered. The owner/manager was very communicative and ensured that the process was a smooth one. There was a charge for the delivery -which was fine the delivery charge was discussed clearly during the purchase of the furniture. The furniture was delivered on the expected date. Later, there was an issue but when I called the owner to share what happened, he was incredibly responsive and was able to solve the issue with aloha.

I bought a bed here a long time ago and lost a bolt. The very nice owner was kind enough to gift me…read morea replacement. They still have lots of great futon beds and other furniture at reasonable prices

Amazing pieces and the ladies there were very nice. It's nice to know there is a place that offers…read morefurniture that's difficult to find on the island.

From the owner: Furniture store and interior design servicesread more

My husband and I had a great experience working with Satoshi and Marcia and we would recommend them…read morewithout hesitation to anyone wanting a piece of custom furniture. They built a monkeypod wood bar counter for our condo which turned out beautifully and has received many compliments. From our first phone call to the final delivery, Satoshi and Marcia were nothing but gracious and professional. I had been searching online for countertop options besides the usual granite and quartz, and came across a monkeypod wood counter on their blog (which they did for a cafe in Waikiki). I didn't think I could afford custom furniture, but called anyway and to my surprise, their quote based on my idea and rough dimensions was quite reasonable! So we started the design process which involved them visiting our condo a couple times to take measurements and show us wood samples. We met another time to see the actual monkeypod slab they purchased (which is another thing I like about the piece, that the wood is local from Oahu) to make sure it was in line with what we envisioned (the color, shape/edge, etc.). I appreciated their attention to detail and good communication with us throughout the entire process. That even though we were probably one of their smaller jobs, they valued our preferences and took time to make sure we were on the same page. They worked with my contractor to discuss installation of the piece, and were very careful about putting grooves in the right places so that the supporting brackets would be hidden. For a small fee, Satoshi and Marcia delivered the piece when it was completed, and my contractor did the installation. Everything went smoothly and relatively quickly. Satoshi was able to fit my piece into his schedule within a few weeks of my initial phone call. I feel very fortunate that everything worked out and now I have a gorgeous custom piece in my home. What started as a google search ended up being one of the best parts of our kitchen/living room. Thank you, Satoshi and Marcia!!

I needed the legs of my buffet cut 3 inches so that it could fit underneath my newly installed…read moreplantation shutters. I needed someone to cut them precisely so it could keep the factory look. I checked around and happy I found Satoshi. He cut the legs, matched the finish where they were cut, and added felt bottoms. I am very happy with the outcome and glad that my furniture doesn't look tacky with a bad modification job.

We visited this location on Sunday and was assisted by AJay!! From the moment we walked in, and all…read morearound the store. He helped us find exactly what we were looking for and in the perfect time as well. AJay not only gave us a great experience shopping at Ashely, he cared for all our needs as we toured the store looking around at different dining tables that would beat fit our space, and enjoy our meals as a family. We highly recommend AJay if you're in the market for any furniture needs

We got a coffee table at this location and although we were initially excited about receiving it,…read morethere were a lot of issues that followed up that may not just be the stores concern, but is something that hopefully Ashley will consider when ordering in the future. First of all, we had a great salesperson. Her name was Russ (RB) and she was wonderful. We were debating between 2 coffee tables and she took the time to answer our questions, but not be pushy in asking if we made a decision. I felt like we were there all day because we just couldn't make a decision. Anyways, we finally decided on this beautiful table with a veneer finish and we're excited to receive it on our delivery day. When we got the table, we noticed some scratches and dents on the table. Since we had some time to make sure we wanted to table, we let it sit for a few days. We eventually called customer service to see if there was anything they could do. Unfortunately, the best they offered was to provide a small discount. In the end, we thanked them for their discount but was disappointed that this was the best that could be done in this situation. A few weeks later, the veneer started to peel. Since it was past the return date, we are now doing what we can to glue down the veneer, but are disappointed that this is needed. I'm hoping this review will have Ashley furniture reconsider certain items they bring into their stores, especially since living in Hawaii, we only have a limited amount of items to select from. I'm not sure if the value of this table was worth the cost, but since more issues popped up after the return service, we are just trying to make the best of the table since the one key point that we love about this table is the size!

We are a new arrival on the island from the mainland and INspiration Interirors was recommended to…read moreus by family. The experience from beginning to end was fantastic. We are very pleased with our purchase. The delivery team of Sio and Kino were amazing, courtess, and instructed on the proper use of the furniture's features. Even after lugging the boxed couch/fold out bed up FOUR flights of stairs. The quality of the couch/fold out bed is superb.

My mother needed a new dresser cabinet so thought this place would be top line. Big mistake. No…read morecustomer service even came around to assist. Finally found only one cabinet to our liking @$700+. only to find out it was pressed board. For that price forget it. I repurposed an old cabinet for her and it worked out fine and I saved money.