Great flavor selections! I did my order online for delivery, so, sadly, I didn't get to interact with anyone at the store, nor their staff. But the order got to us in a timely manner, and was well worth the wait. Price ... if I would have picked up in the store, I would have said it was well worth it. But the delivery costs, just made.me swallow my pride and be like, "we're trying something new." Suggestion: how about a chocolate cookie with Reece cup? read more

Double chocolate cookie sandwich with vanilla. Cookies were warm and fresh. Yum! Mint chocolate chip was also delicious read more

Insomnia Cookies is dangerously good--in the best way possible. The cookies are always warm, soft, and perfectly baked with just the right amount of sweetness. Every flavor somehow hits, whether you're going classic or trying something new. The problem? It's seriously addicting. One visit turns into a habit fast, and before you know it, you're finding reasons to stop by again. I've had to actively stay away just to keep things under control. If you've got a sweet tooth, consider this your warning: it's worth it... but it's hard to resist going back. read more

I got a warm chocolate chocolate cookie. It was quick and easy to order from staff. They were out of milk when I went so that was unfortunate. Who wants a cookie without milk? Staff were friendly. Overall a good experience but nothing that stood out bad or good. Would go back simply for a nice warm cookie! read more

Insomnia Cookies - Menu - Desserts Near Me - Wilmington, North Carolina

Extremely overpriced, website is poorly made, delivery times are abhorrent, cookies are good.

The cookies were great. And the service was super fast. And I love the sign that said "dunk responsibly ". And it has a smell that no one can ignore. read more

I ordered cookies to be delivered to a friend at 5 pm yesterday. They were notified ahead of time by the company. At 5, the delivery person pulled into their driveway but did not get out of the car or make any attempt to call them. They drove off and no cookies were delivered. My account was refunded but today when I called to ask about the order the phone message says they are closed. Very frustrating and disappointing. read more

We stopped by on our way home to jacksonville after lunch. I read about how they deliver cookies and saw their selections and really wanted to try some. You can get 4-6 and it's cheaper than buying individually but I don't need that many.. I really didn't want to get 3 but the choices made me to it!! And I have not had a good brownie in awhile! I got my go to choc chunk and they were so good!! The choc chunks were soft as were the inside.. just the comfort food we all need in our lives!! The gentlemen behind the counter was very nice and helpful.. he even mentioned that they are looking at possibly opening one in jacksonville!! That would be great!! Nice dessert option from all the other stuff!! They even have some ice cream for you to have put on top of or between cookies.. lots of great options read more

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Amazing cookies! My sister ordered me a half dozen cookies and they delivered still warm. The best cookies I have ever had in my life. The double choclate and snickerdoodle are my favorite! read more

Insomnia Cookies - Still hot on delivery - Desserts Near Me - Wilmington, North Carolina

It was our first time here on a Saturday nite around 930. The place was busy and got packed in the matter of seconds! Though busy the service was fast! We ordered the white macadamia nut, sugar cookies, peanut butter and chocolate chip with peanut butter ice cream on top of the cookie! The cookies were delicious! Just perfect! Soft and full of flavor! Just melted in your mouth with some milk! They have a seating area and of course they sell milk to go with their awesome cookies! I'm sure we will be back when in the area! read more

Insomnia Cookies - Desserts Near Me - Wilmington, North Carolina

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Get the double chocolate chip cookies and you won't be disappointed. I wish I had one closer to home but then again it would be too tempting. read more

Did you know insomnia cookies has ice cream? That there cookies are served warm? That they have milk? That they are open very late? Yep all that happens at insomnia and i wish there were more throughout NC. Had a mixture of cookies and plenty to share with my crew. Great late night sweet tooth that easy to get into and fix that craving. read more

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Cookies are so good! A few times ordering delivery they miss count the cookies so we become short but other than that they are pretty good!

Sometimes a girl needs a little treat. I was craving a cookie and wanted to give insomnia cookies a try, I ordered through yelp for pick up, just a classic sugar cookie. When I arrived it was waiting for me in an area keeping it warm. I took the cookie in my car and enjoyed a luxurious experience in my mouth. Warm, buttery, sugary, goodness. I'll be back! read more

The cookies are good, but the male and female bathrooms were so disgusting!! It seemed like they hadn't been cleaned in at least 24 hours. Makes me think the rest of the store is gross too.. We won't be coming back read more

Horribly overpriced for what you get and the line is horrendous! Way too much sugar! My first time here and I will not be ever going back! Even the bottle of water was overpriced like what the hell? I know you're in a college town but damn.!! Waste is money! read more

Vegan cookies !!! It's so great finding vegan options. They were really delicious. My husband isn't vegan but loved the chocolate vegan cookies. The cookies are so warm and even tasted great 4 days later when I got back home. read more

drivers consistently deliver to the wrong a address on campus and then you can't get anyone on the phone to fix the issue. read more

I love the cookies here. They remind me of homemade cookies in the best way. The service is quick, especially if you order ahead online. The inside is small but not an issue when just getting cookies to bring home. read more

Insomnia Cookies - Desserts Near Me - Wilmington, North Carolina

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Love this place! Delicious cookies! Great selection. Always fresh and warm! Highly recommend!!!!!

Late night bite. Cookies were fresh and warm. Ice cream was delish. Ordered the ice cream sandwich with cookie dough ice cream and snickerdoodle cookie. If ever back in NC will be back. read more

Insomnia Cookies - Classic with M&M'S - Desserts Near Me - Wilmington, North Carolina

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The cookies are overpriced, anyone will admit that, but genuinely they are great cookies. Trust me, your gonna wait in line. I waited in line for 20 minutes, and I was third in line when I got there. But again, I only tried a sliver of the cookie, my girlfriend did a little dance when she ate the cookie so in my opinion, if they got you in and out faster, I would give you 5 stars, read more

Drove 30 min to get insomnia at 2am in the morning. Pulled up and wouldn't yah know, doors locked with signs on. Insomnia you have broken my heart! Waffle House it is. read more

Insomnia Cookies - Insomnia cookies closed with all the lights on. - Desserts Near Me - Wilmington, North Carolina

Came in for a pick up order and had to order another order to have 2 dozen cookies. And Aiden was super dope about it. It's a bummer they only accept cash tips but Aiden was a great guy and helped a ton. Super patient with me. read more

When a house full of women are craving chocolate chip cookies at 9:30pm but don't feel like messing up the kitchen, fresh cookies delivered straight to their front door is a dream come true! In exactly 21 minutes after submitting our order online, we had our warm boxes of cookies via a safe, contactless delivery. One of us has gluten sensitivities and Insomnia Cookies was careful to package her gluten-free/vegan chocolate chip cookies in their own box. After the first bite, her face lit up and she remarked how they tasted just like "real" cookies. Being a baker herself, that's saying something. All of the cookies had crispy edges with soft and gooey middles. Those that had chocolate were loaded with decadent chunks of goodness. They definitely were a strong contender with the homemade recipe that has been handed down in my family for generations (don't tell my grandmother!) We will definitely be ordering more cookies in the near future! We also look forward to redeeming the loyalty points we earn with each order! read more

Insomnia Cookies - Gluten-free/vegan chocolate chunk cookies - Desserts Near Me - Wilmington, North Carolina

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Unfortunately I did not get a picture of everything, the box was broken into before I could get my hands on one and it was too late. LOL. I will most definitely come back here for the cookies and brownies, will even try the ice cream next time too. The peanut butter cookie was beyond delicious and the brownies were just as good. I love that they're open late when you are craving something sweet, I wish more places were like this. BUT... the customer service here blew my mind, I give it a 2 out of 5 stars. There was 3 females and 1 male working, the male was the only person who greeted me with a smile and was kind during the interactions. The girl working the cash register made it so obvious she was unhappy being there and didn't want to help anyone. I watched about 10 people come through where she didn't smile, didn't respond to their "thank you's" or "have a good night," did not greet anyone when they walked in, did not say thank you or goodbye to anyone and was very blunt with getting the transaction over with to just move on. I watched a man ordering his cookies and ice cream, as he's asking questions his facial expressions looked offended because she was blunt/annoyed and came off as if she didn't want to help him. Another girl walked a box of cookies up to the front called out a customers name set it there and walked off, the customer got up walked over and was upset at the service that she mouthed off about it as she left. read more

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Great for satisfying a late-night craving, bad for the waistline. The vegan cookies are actually pretty good and they really do come out slightly warm. I would actually prefer them a tad warmer to have that freshly baked effect. My favorite are the birthday cake ones and that's saying something because I normally don't even like birthday cake or birthday cake flavored things. It's nice that they have milk and water available for purchase. However, they don't have any vegan milk options to go with their vegan cookies. The people who work customer service over the phone are fantastic. In store staff are hit or miss. Some wonderfully friendly, others are not so. Overall I'm really glad I tried this place. read more

Insomnia Cookies - Vegan chocolate chunk, double chocolate, and birthday cake cookies - Desserts Near Me - Wilmington, North Carolina

Insomnia Cookies......baked fresh all day until 3am, and they will deliver these delicious warm cookies to you! Not only do they serve fresh baked cookies, they have ice cream that can be put in the middle for a warm cookie ice cream sandwich!!! On yes....this is the place to take the kids for a treat after dinner. If it were 20 years ago, this place would've been on my speed dial for late night munchie delivery. I have tried them all, and my favorite is peanut butter. I love peanut butter cookies and insomnia serving warm, fresh out of oven.....doesn't get much better. My family and I went after dinner on Tues night. We ordered 2 chocolate chocolate, and 4 chocolate chip m&m cookies. Warm, melt in my mouth cookies!! Love this place. Next time I am going to try 2 peanut butter cookies sandwiched with ice cream! read more

Insomnia Cookies - 4 chocolate chip m&m cookies and 2 chocolate chocolate chip cookies, warm out of the oven!! Fantastic sweet treat! - Desserts Near Me - Wilmington, North Carolina

Cookies & ice creams were delicious, but I didn't ask for a side of poor customer service & that's what I received. I can only imagine what it's like working so late but you can definitely see it in someone's face when they hate their job & the girl who attended me definitely hated her job. But at least the cookies & ice creams slapped read more

Ummmmm.... absolutely yummy! Warm, gooey, deliciousness!!! I've ordered for my son directly to his dorm room and now got some fresh on parents wknd! Would recommend for ANYONE with a sweet tooth and LOVES their cookies! read more

Insomnia Cookies - Deluxe PB and Deluxe Smores - Desserts Near Me - Wilmington, North Carolina

Not only will they deliver these delicious,warm, melt in your mouth little pieces of heaven until 3 AM they also have so much variety! I got several different cookies to try, and could not for the life of me pick a favorite. Every cookie had its own little magic. They have both traditional cookies (snickerdoodle, sugar, chocolate chunk etc) and deluxe which are the size of a hand (s'mores, confetti etc). If cookies aren't enough you can try one of their ice cream flavored and make it a cookiewich. Or if you're having a party (big or small) there's a box count that fits your needs. They are a little expensive when you think about the fact they are just cookies. However, they are so dang good that it might just be okay.. go ahead and satisfy your craving every now and then. They are currently doing curbside pick up in addition to delivery for Covid 19 *** read more

Insomnia Cookies - Confetti deluxe - Desserts Near Me - Wilmington, North Carolina

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Delicious cookies, fast delivery, and very nice employees!! Thank you for an awesome experience!!

I tend to frequent this place a lot. The cookies are really good when they are done right- meaning warm and soft baked for my palate, however that is not always the case. I've ordered cookies from here before and they were cold or cooked too long and kinda crunchy. Both of which are very displeasing to me. I ask them sometimes for the soft cookies and depending on whose at the counter they will try to give you soft ones OR simply say no they can't. Some of the cashiers are really nice and accommodating while others are not so friendly and look like they would rather be somewhere else. The vibe of the store is very off putting when the cashier isn't friendly. read more

I hate this place Didn't come at all for almost 2 hours I was over it so cancelled and got a refund Just go buy cookie dough from the store and make them Insomnia is DED 2 ME read more

My boss ordered cookies for us for a Christmas treat's while we're working at our store- For lunches We had our lunch But not our 'cookie's' We are are waiting and waiting which is just around the corner from us! At I'm not telling you the Brand of the store because we are a huge corporation! plus I don't want to embarrass my boss. But I will embarrass the heck out of the cookie joint here- My boss tried calling numerous times, texting got no calls back nothing. We didn't even get any cookies for gosh no what reasons-???? But let me tell you she being my boss had to wait for her $80 dollars refund for the following week which is this week- yes way- because they didn't have a manager on hand to do a refund asap for her! Omgosh- that is $80 of her hard earned funds that she had to wait for Because of their mess up number 1. Number 2 no cookies were ever delivered Number 3 she could NOT get ahold of anyone one the telephone to actually talk to a real person for like over a few hours which is totally ridiculous! Number 3 how do you know if your going to ever get your real cookies delivered to your homes, work anywhere by 3 am ? This is what I want to know? What is your excuse Cookie Monster ? That was down right totally rude for Christmas - Grinches! Buyers beware Don't be fooled by your tummy if you have a sugar attacked just go to the grocery store and get milk & cookies! read more

The cookies were good, but could've been warmer. The male server/cashier was cold and uninviting. Date of visit: 4/10; Time: 7:06pm

Cookies are so good! I'm glad they opens late also and perfect for my munchies feeling lol

I like the place and the cookies but the toilets in the bathrooms are disgusting. The OWNERS need to focus on the bathrooms rather than remodeling everything else!!! read more

ordered a deluxe four pack off of their website for delivery and when it got to my house it had three cookies in the box! I tried to call to see if anyone could fix this problem and no one would answer? yikes. read more

Night shift customer service stuck! And brownies ice cream sandwich was Togo and it didnt come in a box ???