Always great and friendly service at this location. The cookies are delicious way better than their competitor, personally. The store is very clean and smells of freshly baked cookies as it should. read more

I had time to spare until a move I was seeing at the Avalon Theater down the road, so I walked to Insomnia Cookies for dessert after I finished dinner quicker than expected. There's a decent amount of cookies to choose from in both the "classic" and "deluxe" categories. I ended up ordering a Snickerdoodle cookie and a S'mores cookie. I liked the taste of the Snickerdoodle cookie and the fact it was warm and soft, but it was disappointingly thin and not as large diameter-wise compared to the S'mores cookie. Based on the size it's hard to say it's worth the price. If you love chocolate, the S'mores cookie is for you. I thought it was a very good chocolate cookie with marshmallow, but didn't get much of a s'mores taste due to the unnoticeable amount of graham cracker crumble in/on the cookie. Not exactly what I thought I was getting, but still good. read more

Insomnia Cookies - Snickerdoodle and S'mores cookies - Ice Cream & Frozen Yogurt Near Me - Milwaukee, Wisconsin

Amazing price on their cookie cakes! I was looking to get one for my birthday and originally looked at Mrs. Field's but holy moly, those were significantly more! What I really liked was that we could pick three different cookies to make up the large cookie! Since my birthday, I've continued to get orders from Insomnia Cookies. It can be pricey with delivery but I highly recommend checking out their deals. The deals are well priced. Their mini chocolate chip cookies are delicious. read more

Insomnia Cookies - a birthday cake in a box - Ice Cream & Frozen Yogurt Near Me - Milwaukee, Wisconsin

At midnight on a drive home with family after doing the fall season haunted house thing where could one possibly stop with teenagers? Duh, Insomnia Cookies of course. I mean c'mon, midnight and warm chocolate cookies. Bring it... Insomnia Cookies is located only a short drive off the interstate and in a popular Southside area. Are the cookies overpriced? Yes, a little, but if you're out & about or don't feel like baking you might just pay a little more for a warm cookie. Are they the best cookies you've ever had? Likely not, but again craving and convenience... Not a bad little niche enterprise, time will tell if Insomnia Cookies has the staying power. read more

Insomnia Cookies - Ice Cream & Frozen Yogurt Near Me - Milwaukee, Wisconsin

You know when it's nearing midnight and you have the hankering for some warm cookies? Insomnia Cookies has you covered! We ordered directly from the website and made sure to give a cask tip. We got a six pack of different cookies like macadamia nut white choc chip. Snickerdoodle, and more! Broke my diet but it was worth it! read more

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Is there anyone who thinks a place like this would be a successful business model without marijuana? If you want a fresh baked cookie, and you're fresh baked, this place is open late with A-OK level service. It's kind of a descendant of the Mrs. Fields/Original Cookie fresh baked cookie shopping mall idea only now escaped from the food court. I wonder if Orange Julius, Dippin' Dots and Sears will ever be reinvented. In general I don't like paying for something I could do just as well at home, so I'm not really a big fan but sometimes you just want a cookie and this place is open late. Unfortunately they aren't big on fresh coffee and I have lactose intolerance so the ice cold milk isn't a good choice either. read more

Insomnia Cookies - I think they should only be open at night - Ice Cream & Frozen Yogurt Near Me - Milwaukee, Wisconsin

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The workers are so kind, love them. Cookies are so delicious. They're open pretty late, very convenient

I was staying nearby with my young daughter who wanted icecream. I knew deliivery services take money from stores, and they offered takeout, so we decided to walk there. The clerk told us we couldn't have icecream (clearly in view) because it was for delivery orders only as they were running low. This blew my mind! The clerk was nice enough, and explained that she was doing as she was told By management. A manager neglecting walkins over delivery is absurd. read more

Late at night I had a sweet tooth so I decided to swing over.... Cookies are great but pricey which didn't surprise me. I got a six pack of the originals and tried an ice cream cookie sandwich. Definitely lived up to expectations. Jose's service and recommendations were spot on and I enjoyed our conversation... he definitely made my first experience there worth while. So if you have a late night sweet tooth and a pocket full of cash give it a go. read more

I love warm cookies and now this is the closest location near me. Its brilliant I'm in walking distance so now I can eat a six pack of cookies and walk back home to burn off calories that I have consumed.....Right??? I also love the coconut ice cream they have. It's to die for and they are always happy to let you sample the flavors. **Please note: I have noticed that everytime I check the hours on Yelp it says this location is closed during the times it is supposed to be open. I'm not sure if this is a glitch, but their business hours are from 11:00 am to 3:00 pm. *** read more

Message and internet said they open at 11am , stopped at 1130 everything was locked up tight. Maybe if you are not going to be open update message or web page. read more

Bottom line: This place is too delicious for it's own good. I live down the road and and am pretty sure I've gained 5lbs since this place opened up. I've tried more of their cookies than I want to admit, and they are all delicious. My all time favorite is the double chocolate chunk cookie with ice cream (yes they make cookie ice cream sandwiches too! Amazing, I know!!). To make it even more dangerous, they also have an app that you can use to get these bad boys delivered.. which of course I've also used. When my delivery came my cookie was still hot and the ice cream was packed separately so it wouldn't melt. Soo good. Now I'm going to have to get some tonight on my way home read more

They never delivered my order, yet the order said they did, they said they didn't have a driver (3 hours later when I called), didn't have the courtesy to notify me of the problem, hung up on me when they were working on my supposed refund, and wouldn't answer their phone after. Don't trust this business. I'll be disputing the charge with my credit card company. This was supposed to be a gift. read more

Very pricey, but the cookies are worth every penny!! They are served to you in a pizza box and usually are warm still. The chocolate chunk, M&M, and peanut butter cookies are to die for. They also deliver until 3am to Bay View and surrounding area. We're hooked.... read more

When this is good, it's GOOD. A freshly baked cookie ice cream or frosting sandwich? Yes please! That being said, sometimes it can be hit or miss, either they're out of a certain cookie or the frosting/ice cream is a little lacking. But IMO the good outweighs the bad and we will be back! read more

It was after 11pm on a Thursday and all I wanted was a sundae. Our usual ice cream joints were closed and in a random Yelp search, I was reminded that Bayview recently got and Insomnia. We swung in and both got ice cream sandwiches - I chose 2 different cookies (snickerdoodle and chocolate chip) and a coffee ice cream and was happy with the outcome. A little pricey for me, but 11pm service is what I needed and didn't mind what felt like a slightly inflated charge. It was nothing compared to the sweet happiness of post-dessert sleepy time. read more

The chocolate mint was delicious and warm, but the ones (m&m and triple chocolate chunk)I got for the family had an aftertaste to them? I'm not sure if it's because they've been sitting for days or what? read more

The cookies are great, the service is ridiculous. I requested delivery at 5:15, they called me at 3:30 saying they were at my apartment. Again an hour later, the same thing happened. I was at work both times and did not answer. It took 2 hours for them to deliver the cookies after the requested time. When I called the store, they acted like it was my fault. I ordered ahead for the cookies to be delivered before a friend was leaving town. Never again read more

Walked into the store and was greeted. Told the front person never had been there before. She didn't say anything nor go Over the menu with us. We had to guess and then when something wasn't right she would say those aren't Included. She could of been a little more customer service appropriate. Cookies were good. read more

The cookies were amazing (although not $3.50 amazing) , but the customer service was dreadful. If I could throw the woman at the counter's attitude in the trash I would have. I asked which cookies were considered "traditional" and she just stared me dead in the face with no response for a minute and finally said she didn't know. I mean, how can you work with cookies all day and still be so unhappy? Seriously, if I didn't already have a full time job that paid well, I would apply here in an effort to take her job so people wouldn't have to dread walking into the store only to be greeted by the grim reaper in the flesh. read more

It was so fun having these delivered to our house when all the kids were feeling under the weather. This helped lifted up our spirits and enjoyed it a lot. read more

Warm, soft, flavorful and fulfilling with an aroma to keep your tastebuds engaged. This nice little cookie shop has all the qualities for a trip to keep us mortals delighted on a weekend brunch expedition. read more

What a terrible service. Waited over an hour for some damn cookies. Wish we could've canceled the order and left. There was an issue with the order and the guy told me to contact customer service at 11 PM. Never going there again. What a disappointment. Probably just gonna take my business to Crumbl read more

Terrible experience. I have ordered many times before without issue, but my delivery was 2.5 hours late today. They forgot one of the things I ordered and my cookies were smashed in the box. Will not be ordering again. read more

They didn't deliver the cookies for my friends birthday. I ordered about 7 days in adVance and insomnia literally never shipping my order. So frustrating. Not reliable. read more

Warm and you can get a cookie witch which is just ice cream between 2 soft/warm cookieslots of variety flavors to choose from also

My first experience with Insomnia Cookies and was disappointing. Our delivery took an hour and a half to have two ice cream/cookie sandwiches delivered by someone that parked over a block away and was staggering down the sidewalk. The cookies arrived unassembled with both cups of ice cream almost completely melted. All that for $15+ tip? No thank you. read more

I waited almost an hour for my order to be ready that i ordered 40 min in advance and got offered nothing for the inconvenience.

Overpriced took an hour and 20 min to get here and we ordered two ice cream cookie sandwiches and live a few blocks away. Cookies weren't warm when they got here and now my stomach hurts but it wasn't worth it. read more

Came here a few nights ago with the kids and got cookies and ice cream sandwiches. The smoores cookie is amazing and the snickerdoodle is really good as well it's a bit overpriced for cookies but they are really really good they also deliver till three am which is neat read more

I ordered and things were slow. Took an hour. Then I was disgusted when the driver told me dont bother tipping online cause they dont get their credit card tips and to save a few bucks by not bothering to tip online. If that's true people should boycott the place cause that's robbing us of the satisfaction of giving a good tip to a good driver not to mention robbing them too. read more

i work in customer service and i really truly understand the struggles of working during Covid, however...... i was at insomnia cookies and the young lady named emily was rude and snarky towards me...... i asked for a snickerdoodle and to try to new "galaxy" cookie they just came out with........ i could see into the back where the ovens are and where they keep their stock of already made cookies........ she repeatedly told me "no......we have none of those cookies and i can't bake anymore......" it was only 9:30pm and to my knowledge insomnia cookies is open for business well past 12am....... i did not fight as i know it's stressful working under these conditions but as far as this young lady was acting it was very unprofessional........ insomnia cookies still has my business just not this location as long as emily is working at the front....... read more