Insomnia Cookies

Everyone please try a salted caramel cookie dough milkshake. I'm crying dreaming of having one now…read more It's perfect

Been coming for 40 years. My companion asked for a vanilla float with a shot of chocolate syrup…read more Answer? "No. Our system doesn't allow it." Hold up. In this Kline's there was 1) vanilla ice cream, 2) soda, and 3) chocolate syrup. Nope. The nice attendants were so sorry - truly. They were sweet and kind. They wanted to make us happy. But "the system" won't allow it. No matter what we suggested. Then my companion said "this has been my favorite thing at Kline's ever since I started coming here." Nope. I was enjoying my hot fudge sundae as I watch this sad story unfold. It turned into sand in my mouth. I threw it away. I offered five dollars cash for a shot of chocolate syrup. Nope. Nope, nope, nope. We won't be back. Kline's, when you let your "system" defeat your excellent staff's very best efforts to make a customer happy, you have defeated yourself. You may want to return to your roots and values with which John and Grover Kline built this business. Get the MBA out of the driver's seat. You may "take the quality of the ice cream very seriously." You seem to have forgotten how to take the customer at all seriously. Take a lesson from Ed Bastian of Delta Airlines. Empower your staff to solve problems and make the customer a frequent flyer.

By The pick up window

Large Sundae

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Look for the sign!

Bruster's Real Ice Cream

4.1(28 reviews)

0.4 mi

We were craving some dessert after dinner, so we made our way to Brusters for the first time. We…read moreeach ordered a blizzard (it isn't called that but I can't remember the name). I got Reese's with extra candy and my bf got m&m. She put a LOT of candy in mine. I loved it. Haha. The ice cream was definitely real. It melts fast in this heat! Delicious though - we'll be back again

I've been completely surrounded by great ice cream and custard spots lately -- probably thanks to…read moreall the nearby dairy farms -- and each place somehow keeps getting better. We tried Bruster's Real Ice Cream today, and it did not disappoint. I ordered the strawberry matcha, and it was one of the best combinations I've had. The matcha was smooth and well-balanced, while the strawberry both blended in nicely and still stood out in flavor. Overall, a really solid experience and easily a 10/10 for me. I'll definitely be back to try more flavors.

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J-Petal

4.1(101 reviews)

0.2 mi

Their women's bathroom needs some TLC: The toilet does not flush well, and the hand towel dispenser…read moreis out of order. Moreover, the lid of the trash does not open properly. The cold brew coffee with chocolate balls is good even without any syrup. The customer service from the lady with glasses was great. Would love to visit again for the non-sweet coffee that ends with "caf" on the menu.

The food was good, nice staff , and beautiful decoration! This is a nice little get together placeread more

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Cold brew with condensed milk and chocolate balls.

Branch's Soft Serve Ice Cream

4.4(8 reviews)

1.5 mi

Very cute and local food truck serving up soft serve. Surprised it has so few reviews. The man…read morerunning the truck was super kind and happy to have us enjoy some ice cream. They seem to situate themselves in the parking lot between Taj of India and Jack Brown's downtown. The food is pretty cheap and delicious. Brownie was soft, warm, and decadent. Soft serve was light and creamy. Would definitely come back here again!

We have tried multiple times to come here. We checked the website for hours prior to coming and it…read morewasn't open. One time even hung around hoping they were just running late but we ran out of patience and left. Beyond disappointing.

Strawberry cheese cake milkshake

One of branch's little customers first time eating ice cream

Branch's Soft Serve Ice Cream - Branch's bird nest sundae (soft serve ice cream with York peppermint syrup, chocolate sprinkles in a waffle cone birds nest)

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Branch's bird nest sundae (soft serve ice cream with York peppermint syrup, chocolate sprinkles in a waffle cone birds nest)

Kline's Dairy Bar

4.0(42 reviews)

2.2 mi

I had been seeing ice cream shops all week and resisted and resisted and resisted and then just…read morehappened to drive by a Cline's location on the way back home and that was it! It was a divine intervention if you ask me! I mean, come on.... Butterfinger flurry it was and it was sooooo delicious and packed full of candy bar!!

Underwhelming. We ordered the frozen coffee with Oreo. $7.50 or so?…read more Frozen coffee tasted mostly like ice. Definitely too much ice -- hardly taste the coffee or the Oreo. Would not order again, maybe should have gotten the milkshake :(

Puppy and his pup cup

View from the car

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Tots Ice Cream

4.4(32 reviews)

3.3 mi

Fresh ice cream made in house with plenty of delicious flavors to choose from. All of the ice cream…read moretasted flavorful, the ingredients they use are fresh, and the combinations are great. Their portion sizes are huge and will leave you satisfied. The staff are friendly and eager to assist you and give you samples of the different flavors. The inside and outside were both very clean. Worth trying when in the area.

The ice cream at Tots is amazing! I especially love the peanut butter one. The manager is a…read morewonderful guy who saw us at the door one Sunday about a half hour before opening and he was nice enough to call us in early not many folks would do that. All the girls that work there are pleasant which makes for a good experience as well!! Give them a try you won't regret stopping by!!

Chocolate and peanut butter Oreo

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Grammie's Ice Cream

4.7(13 reviews)

4.2 mi

Fantastic flavors to choose from. Can't remember all the names but everyone was all smiles. Some of…read morethe best tasting ice cream. Good butterfat content for a smooth, creamy texture. I have to think being close to dairy farms helps. You can smell the farms the minute you get out of the car. Small price to pay for delish ice cream. I like the ordering process. Order at the front window, then walk around to pick up from the side window. No seating inside but plenty of seats on the deck behind the bldg and picnic tables beside the bldg. Ample parking.

Very good ice cream. It may be the best in the Valley. Good service as well. My wife and I will be…read morereturning.

Exterior

Ice cream flight (4 scoops) $8: strawberry cheesecake, cookies n cream, butter pecan, orange pineapple (instagram: @issa.cheatday)

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Ice Cream Flight

sweetFrog Premium Frozen Yogurt

3.4(17 reviews)

0.6 mi

•$$$

Immature worker didn't know anything. She just sat there on her phone. A lot of the flavors were…read moreout but she said she couldn't fix them.

Most flavorful frozen yogurt I've ever had. I only like fruit flavored frozen yogurts cuz I feel…read morelike the other flavors are beat served as ice cream. I got lime, raspberry, blueberry and watermelon and they were packed with tart, sweet, tangy flavor I probably could've eaten a much larger bowl than I ordered First time at this franchise and will keep my eyes out for one in my area. It was delicious.

Lots of chocolate toppings

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Smiley's Ice Cream

4.7(77 reviews)

6.4 mi

I've eaten enough scoops of ice cream to know that when you walk in at 2PM on a random Tuesday in…read morethe summer and the line is to the door, you're in the right place. When it comes to the quality of ingredients and pride in a quality product, Smiley's is it. From their fresh cream to the homemade caramel in their ice cream, it simply doesn't get any better. Smiley's is arguably the best ice cream I have ever eaten and is a place I would recommend to anyone in the area. From the cleanliness of the store, to the attentiveness of the staff, and the outstanding ice cream, Smiley's is far away the best ice cream you can find. Do yourself a favor and visit Smiley's for the best ice cream you will ever eat.

Staff were really nice and attentive. It wasn't very busy when we were there, but they took your…read moreorder and got it out fast. Smiley's was recommended for us to try, so we had high expectations. They met our expectations, but nothing to rave about. Inside was clean except for a couple of tables that had ice cream on them from previous guests. Overall, nice place and I would go back.

Orange dream (weekly flavor)

Part of outdoor area

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Part of menu

Bella Gelato & Pastries

4.4(106 reviews)

1.5 mi

We were looking for supper and picked a place, but by the time we found the place, found parking,…read moreand walked over, we were too hot for food. Then my Bride said "last time I was in Harrisonburg, there was this great gelato place right around here..." And it still is! The storefront is clean, bright, and smells amazing. The staff are friendly and helpful, and the gelato is fantastic. I got a double with the Bourbon Toffee Espresso and Chocolate Hazelnut. Bride got Toasted Almond Coconut sorbetto and Brown Butter Cookie dough gelato. Of course, we both tasted each other's, and they were all amazing. Doubles are $5.35 each (add $1.50 for a homemade waffle cone, which we skipped). Total was about $12 before tip, which makes it cheaper than a lot of the chain places, and all of their stuff (including a bewildering array of REALLY amazing looking baked goods) are made in-house. Might have to swing back and try a couple of those croissants for breakfast...

A great stop after dinner. Yummy!!! Great service and ambiance. Worth the stop…read more Recommended for sure.

Bourbon toffee coffee espresso and toasted almond coconut sorbetto.

Pastry and scoop board.

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Bourbon espresso toffee gelato

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4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Stephanie L.

0

72

12

5 years ago

We had an order being delivered but wanted to just pick them order up instead. The door was locked and the women stared at us and ignored us. TERRIBLE service already. Cookies aren't even good either read more

Rock R.

15

21

24

9 years ago

The cookies are outrageous and the staff is unbelievably nice and they deliver!!! Win win win!!!

Tori M.

0

2

4 years ago

Cookies are amazing! Very flavorful and soft. Love the variety of flavors they offer as well.

William F.

0

1

0

6 years ago

They went above and beyond to make our day special. Without hesitation

Insomnia Cookies - desserts - Updated October 2026

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Crumbl - Harrisonburg

3.6

(5 reviews)

BEST PLACE EVER!! The staff are so sweet and friendly and wonderful and the building is so cute and…read morepink love the cookie theme and absolutely incredible and everything is so clean and sanitary and the cookies are the best and so many flavors and everything and I am in heaven and it is perfect place if you are craving for cookies or gifts or anything! OBSESSED I come here twice or week and plus these cookies are perfect for gifts and or anything occasion and for a snack and and dessert love it so much and unbelievable please give them lots of tips and come here buy some awesome cookies they are made fresh and delicious and comes in so many flavors mind blowing and they are in the middle of Walmart and Home Depot. Thank you so much for everything I appreciate you for all ur hard work happy holidays merry Christmas! From Lauren

The cookies are either meh or amazing. Just depends on the flavor. Fried cookies and cream cookie…read moreis my current favorite. The tres leches cakes are also really good. I see myself visiting more often now with the addition of the dirty sodas. Team members are always really friendly. May need to open a larger location.

Campus Cookies

3.1

(20 reviews)

We ordered nine different cookies. Every single one was a 10/10. Very gooey and packed with flavor…read more My new fav cookie spot

I have tried over and over to order a cookie for Saturday (4 days early) on their app to no avail…read more I finally decided to pick one up from Food Lion for half the price.

Bruster's Real Ice Cream

4.1

(28 reviews)

We were craving some dessert after dinner, so we made our way to Brusters for the first time. We…read moreeach ordered a blizzard (it isn't called that but I can't remember the name). I got Reese's with extra candy and my bf got m&m. She put a LOT of candy in mine. I loved it. Haha. The ice cream was definitely real. It melts fast in this heat! Delicious though - we'll be back again

I've been completely surrounded by great ice cream and custard spots lately -- probably thanks to…read moreall the nearby dairy farms -- and each place somehow keeps getting better. We tried Bruster's Real Ice Cream today, and it did not disappoint. I ordered the strawberry matcha, and it was one of the best combinations I've had. The matcha was smooth and well-balanced, while the strawberry both blended in nicely and still stood out in flavor. Overall, a really solid experience and easily a 10/10 for me. I'll definitely be back to try more flavors.

Bittersweet Bakery

4.7

(11 reviews)

Would I drive 7 hours just to pick up a order from this bakery? If you hesitate even a second with…read morehow to answer, we can't be friends. I love-love-love some pastries. Scones, cookies, tarts, doughnuts, just keep the carbs and sugar coming. And upon my last visit to the Burg, I walked up on this place. Upon discovering that you have to place orders ahead of time (for a Friday/Saturday pickup), I immediately added a reminder note to place a order before returning. Thus my first interaction with the team here. Due to other commitments on Friday, and leaving early on Saturday, I knew if a Thursday pickup wasn't a option then I would not be enjoying anything. I sent a email and within 24 hours Alicia responded and graciously said they could make it work. Then, I just started clicking. 2 of this, 1 of that, wait what flavors are those? I might of been a touch hungry while ordering, but honestly that wouldn't have made a difference. Knowing the two doing the baking (take a moment to read the "About Us" page) and what they offered (e.g. butterscotch bourbon oatmeal cream pie, cinnamon streusel coffee cake, gooey butter cookies, sugar cookies-with sprinkles, strawberry lemon scones...wait, this was my order I picked up!), I came with a high level of anticipation. I walked up to the window, rang the bell, and held my breath. What if they had forgotten me? What if my order had somehow disappeared between Augusta and the Burg? What if...almost immediately Alicia opened the service window. My order was boxed and ready to go. No disrespect to the photos they share on social media handles, but that is just not enough to fully prepare one for the sight awaiting in that clear top on the box. The multi colors of the sugar cookie, the thickness and weight of the oatmeal cream pies (yes, I ordered 2), and of course the heavenly aroma of it all as one deeply inhales. To save myself the embarrassment of shamelessly eating everything like Cookie Monster in the Nabisco factory, I waited till I was alone to open this treasure trove of goodness. The butterscotch and bourbon, they go together like the final couple of a dating series finale. I am soooo glad I didn't eat a meal before this. That alone almost took me out for the afternoon. Again, the heftiness of the pie is a baking wonder. But oh the moistness (no, I am not afraid to use that word) of the pie and the creme. You don't need milk or coffee to wash it down. But I do suggest a cup of something on hand as you might choke inhaling it with such a swiftness. Then the cookie samples began. My compliment? Everything; flavor, texture, airness. My complaint? Not purchasing more. There should be a nudge that pops up on anything you only order one of that reads, "Are you sure you only want one?" But I digress. And also take a nap. Can't wait for my next order in March. I will add that they do walk up items that do not require pre order. They also have a far more extensive list of pastries (sweet and savory), breads, and custom cakes that you can order. If you are anywhere near Harrisonburg (home or passing through), treat yourself!

We are so glad we chose Bittersweet Bakery to make our wedding cake! From the start, the experience…read morewas amazing. We loved the tasting beforehand and were so impressed by how many delicious flavors there were to choose from. It made it hard to pick just a few. The baker was so easy to work with and recreated exactly the idea we had in mind for our cake. It turned out beautifully and was perfect for our wedding day. Bittersweet Bakery is such a gem in Harrisonburg, and we're so thankful they were part of our celebration.

Kline's Dairy Bar

4.3

(166 reviews)