I have tried over and over to order a cookie for Saturday (4 days early) on their app to no avail. I finally decided to pick one up from Food Lion for half the price. read more

"I'm not mad I'm just really disappointed" . Waited over an hour for the cookies, they aren't fully baked, were smooshed together, and I had to meet the delivery driver in the road at their car for them to hand them to me. Insane. There's a difference between a gooey cookie and a cookie that is nowhere near done baking...these were nowhere near done baking. Way too expensive for raw cookie dough lol. read more

Campus Cookies are the best in town. The only bad this is they are closed during the summer months. Their selection is great. Their recipe is perfect. As a baker, you won't get a higher compliment. The cookies have the perfect balance of sweetness, add ins (pb cups, snickers, m&ms, etc), and over flavor. They even have gluten free cookies for people like me. (Thank you!) read more

Campus Cookies is a small local company that actually came out of the JMU Business School where I studied. The cookies are always served warm and delivered on time. It is the absolute best thing ever to be surprised by your friends or family with a warm batch of campus cookies or a warm cookie cake! This is an inexpensive way to show someone you care on their birthday, Valentine's Day or even exam week. My favorite are the standard chocolate chip cookies but I also loved receiving the warm heart shaped cookie cake on my 21st. They have locations in Harrisonburg and in Blacksburg; so visit both! read more

Cookies are just frozen, pre-made cheap cookies from a factory. Last time I was here I saw flies flying around and the store just doesn't seem well kept. I would take you business somewhere else like insomnia cookies. read more

absolutely incredible! we had to wait an extra ten minutes for our order, only to find out one of their ovens had broken! they ended up giving us two free brownies because of the wait, but we were just worried about them and their oven!! everyone was so kind and personable. read more

Campus Cookies - Brownie - Ice Cream & Frozen Yogurt Near Me - Harrisonburg, Virginia

We are staying (literally) across the street from the store. Delivery time from order is currently AN HOUR AND COUNTING - we were told they would be ready in 15 minutes when we ordered. Was told the cookies left the store 25 minutes ago. Unbelievable. read more

I absolutely love ordering some late night cookies from here. My favorites are the white chocolate macadamia nut, oatmeal raisin, Heath bar crunch, lemon blueberry, salted caramel, and snickerdoodle. The prices are fair and the delivery time is quick. Will definitely be ordering from here again soon! They make for the perfect snack or gift! read more

Campus Cookies - a pile of cookies on a piece of wax paper - Ice Cream & Frozen Yogurt Near Me - Harrisonburg, Virginia

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I'm not a huge sweets person, but every once in a while I do enjoy something sweet. Campus cookies is prompt and when they arrive, the cookies are always piping hot. Great customer service! read more

Service is great, prices are reasonable, and the cookies would've been excellent if the outer edges weren't totally burnt :( read more

Campus Cookies - a box of chocolate chip cookies - Ice Cream & Frozen Yogurt Near Me - Harrisonburg, Virginia

Not only I spend almost a one hour to figure out how to make their website work(several errors, where I couldn't put my address and had to put in notes section). They wouldn't activate my gift certificate. Customer service and website suck. never ever again! Yikes! read more

Campus cookies is a great place to order cookies from! I love their option to send gifts to people, and it can go as a surprise! They never disappoint and deliver fresh warm cookies. Definitely 5 stars! read more

Repeat problem (I'm talking just about every single time I have ordered from them in the past 9 months) of not delivering up to 1/4 of the cookies you ordered. They've also gotten in the habit of making what are supposed to be jumbo $3 cookies the size of the standard $1 cookies. Tried contacting them via their live online chat to get my missing cookies. I've been "number 1 in the queue" for 20 minutes now and I'm still waiting. The cookies are good but the quality of service has declined markedly in recent months. Edit: I ended up just calling them directly because I gave up on the live chat after 30 minutes. They sent me the cookies I was missing (as they usually do). Still, this is a repeat problem and it clearly isn't being addressed. read more

They took lover an hour to bake my cookie and then it said it was delivered and we didn't get it so we called and the lady said the driver probably hit the delivery button by accident and it will be another 20-30 minutes. read more

Cookies are warm and delicious! There's a good bit to choose from and they rotate seasonal options that I look forward to!

I have never experienced worse customer service than with Campus Cookies. Not only did it take over an hour and a half to get our order, but when we tried calling the store to get an update nobody would answer. The voicemail prompts to complete an online chat with a customer care representative which I attempted to do, but the online chat feature said that they were offline. So, not only did our cookies not arrive in a timely fashion, they arrived not fresh and without any ability to communicate with the store regarding our concerns and questions. I will gladly give my business to Insomnia cookie from this point on! read more

Cookies were burnt and very dry. Customer service was good but the carnival cookies were not good. I don't know if they changed the recipe but I was disappointed read more

Campus Cookie's highly overrated cookies were ordered at 11:30 p.m. Approximate delivery was set at 12:15 #fakenews. Driver came at 1:15. They can't bring food on time! Sad! read more

I love this company! It's so delicious. My cookies are always warm and on time. I love that I can order balloons or even EmergenC with my cookies for when I'm not feeling well. Campus Cookies rocks! read more

Campus cookies is the best place to get late night snacks! Also a plus that the drivers are attractive sooo that's nice

Ordering and receiving an update not far after was the only thing that went well during this transaction. I received a text message at 8:48 pm saying that my driver was on the way with my order. I'm a pretty patient person so it didn't bother me until I realized it had almost been A COMPLETE HOUR. I understand if a store is busy, but that was not the case. I called the store and explained I had been waiting for an hour now and the employee responded with how an order address had been changed to somewhere on South Main and was taking the driver longer than expected. There was only one other order and it took an hour to drive less than a mile??? In my opinion, I believe the driver had taken a detour to possibly hang out with some friends or other activities as it is a Wednesday night where it was not busy and should not have taken that long. I was very disappointed with my service as I love Campus Cookies' products, but this was the worst experience I've experienced i a very long time. Beware of long waits if you order from this store. read more