Insomnia Cookies

416

210

505

3 years ago

Quick service and great cookies! They come warm too! Not much to say bc it's a walk in cookie shop! Best cookie is subjective but WHITE CHOCOLATE MACADAMIA NUT! read more

Insomnia Cookies - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

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Bennett P.

0

1

1 year ago

Overall was pretty delicious. I ordered the Brookie with ice cream on top and my fiancé got the sandwich cookie, both of those were great however, I would give it a 3 star as my choc. Chunk cookie had plastic/wax paper in it not sure how that happened it also was a little underbaked. Otherwise the Brookie and sandwich cookie were good as I said. read more

Insomnia Cookies - Chocolate Chunk - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

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Denise M.

0

21

5

8 months ago

Was in Grand Rapids looking for a treat and came across this sweet spot. There cookies are warm and perfectly moist. I had the chocolate chunk cookie and it did not disappoint! The young lady behind the counter was helpful with answering my questions and had patience with my indecisiveness. Great service all around and the little shop is cute and clean. read more

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Aftin J.

324

737

1472

3 years ago

Stopped for a late night snack and it hit the spot, clean space, smelled. Of heavenly goodness, and had a great variety. I gotta say, I think the sugar cookie was my favorite, but they were all delicious. read more

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Karim J.

122

541

2683

3 years ago

It's been a long time since I've been to an Insomnia Cookies location. For me it had to have been since my college days as it's usually found on campuses. This was however the first time for my wife so we made sure to get a variety of cookies to try. We were perfectly pleased with everything that we had chosen. read more

Insomnia Cookies - From top left clockwise: M&M, Red Velvet, Strawberry Cheesecake, White Chocolate Macadamia, Oatmeal Raisin, Chocolate Lava - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

Insomnia Cookies - a wall that says warm cookies delivered - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

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Kyle V.

334

1376

2668

5 years ago

Walking downtown and decided to stop in for some cookies. The guy working was very friendly and asked if it was our first time stopping in. After we told him it was, he explained everything and made some recommendations. We ordered a box of 6 cookies so we could try a few different ones. They were all warm and delicious. We will definitely remember this place for a quick treat when downtown. I am looking forward to trying the ice cream sandwiches! read more

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Elise B.

103

313

540

2 years ago

We stopped in after having a date night dinner nearby and it was a strange and frustrating experience. They were not particularly busy and appeared to have at least 4 staff working but we had to wait to even have someone approach the counter. The staff member then seemed to have no idea what cookies were available (perhaps they were new) and we had to repeat our order at least 4 times to 2 different people, then come to find out 1 of the cookies we wanted was still baking so we had to wait. While waiting, we observed multiple other people with the same sort of experience, there just seemed to be a lot of confusion among the staff. There was also a customer who exited and then came back in to wait for a person who was harrassing her to leave, she didn't feel safe leaving alone. This of course is not the establishment's fault and this just happens downtown, but something to be aware of. The cookies were good, I am not going to complain about a big cookie! But they were in my opinion overpriced. I'd only order again when they are having a big sale or promo. I did come to find out later that there was a big promo going on like a BOGO and there was no signage and no staff mentioned it. For full price, it was not worth it. At these prices I'd much rather have Crumbl if there was an option. I don't see myself going back here. read more

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Tiffany G.

5

54

28

2 years ago

heard about how great insomnia cookies are, we've also heard they are a bit pricey. With that in mind, we got three cookies and a loaded brownie. In the end it came out to $18. Employees were friendly. The cookies were inconsistent in size and the taste (for cookies and brownie) was good not great. For the quality and price, local bakeries have them beat by a long shot :/ read more

Insomnia Cookies - $18 for a frosted brownie, peanut butter cookie, snickerdoodle and a s'mores cookie - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

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Katie N.

Elite 26 All-Star

1566

1887

1419

4 years ago

Cute concept. You can make various creations of cookies, frosting, and ice cream. I tried two cookies and both were delicious. read more

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Annette D.

0

9

0

2 years ago

Cookies were delivered warm and tasty. We chose a variety of cookies and each one was delicious.

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CJ M.

12

556

405

4 years ago

We got a half dozen cookies and the wich ice cream sandwich. The cookies weren't hot and they were out of a lot of the choices. Wasn't a bad experience, but it was a booting have all your choices of cookies met with a we don't have that kind. read more

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Loletha D.

60

352

971

5 years ago

24 mini chocolate chip cookies, arrived hot and delicious! Easy delivery..followed directions. read more

Insomnia Cookies - Mini 24 chocolate chip cookies - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

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Steen S.

Elite 23

9

65

81

3 years ago

Solid cookie chain that I fell in love with in Las Vegas. This one offered ice cream along with their cookie creations which was a cool addition. I usually stick to just cookies and that's what I got this time. Double chocolate, mm cookie and triple chocolate chip with a milk. The line wasn't too long but the service was definitely slow. Not sure if that had to do with the off semester for student employees or something else. read more

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Ny'Ajah B.

0

1

0

1 year ago

The cookies i ordered were warm and fresh, But they were a bit too doughy for my liking, overall, they were amazing

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Josh F.

0

13

2

2 years ago

The only good experiences I've had here were during the afternoon when I was the only customer they had, but my last visit with friends was a nightmare. We went there at 10:00 on a Friday night to find the place packed with mostly people waiting to pick up their online orders, and one customer in line ahead of my friends and I. It took about 10 minutes for the employees (I counted 4 on staff that night) to take their order before vanishing into the back and ignoring my friends and me for another 10 minutes. After that time had passed, and about 3 others customers had lined up behind us, a young employee emerged from the back to tell everyone they were closing down the lobby and not accepting anymore orders because they were "overwhelmed". How does a cookie store operated by 4 employees that only throws cookies in ovens and scoops ice cream get "overwhelmed"? How many people does it take to bake cookies? It was unacceptable! I'll give this place 2 stars because the cookies are delicious. The employees are incompetent and make the experience terrible. read more

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Mallory H.

139

12

3

3 years ago

The cookies were delicious. We ordered quite the variety and everything was awesome. They were lighting fast too!. Possibly addicting....

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Chelsea P.

Elite 23

11

59

33

4 years ago

We got cookies delivered late at night as a celebration and they did not disappoint! We ordered way too many, not realizing how enormous the big cookies are. They are easily three cookies in one. I loved the salted caramel cookie. Yummm The delivery was fast, friendly, and on time! read more

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Jodie S.

0

34

50

3 years ago

Ommmggggg a hot gooey GLUTEN-FREE chocolate chip cookie. I literally about cried in the street as I ate it. Wish they were closer to home

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Tyler S.

43

10

0

3 years ago

Waited 35minutes with a packed shop from the counter to the door while two ladies slowly folded boxes to stack on already full shelves, answered the phone, and stood around in the back not helping anyone. Very rude and clueless staff that have a line of people waiting and only managed to somehow take two orders the entire 35minutes we were there. Almost everyone got annoyed and left without ordering. We never gave our order, left, and likely won't be back. read more

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Andrea M.

Elite 25

10

253

626

3 years ago

I have held off on reviewing this specific Insomnia in hopes that at some point it would improve however no luck! I visited last week and just like any other time I visit, they had little to no cookies and had only been open for 2hrs. They had two women working who were nice however had nothing to offer. They stated they hadn't yet began making any new batches and wouldn't for a while despite only having ~5 different varieties. If you are craving cookies in general go somewhere else but if you are craving these specifically, order them online for store pick up. Although the ordering online will take some time, you will get what you want; just stopping in won't get you anything at this location. read more

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Jennifer J.

0

5

0

2 years ago

beautiful service! the cookies were oh so gooeylicious, shout out to mikey for making the experience worth it!!

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Summer F.

Elite 23

32

640

816

3 years ago

I have only had really good experiences with Insomnia Cookies. Fast, delivered quickly, fresh, still warm, and taste great. What more could you ask for? read more

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Melissa B.

0

7

8

3 years ago

SO good!!! The service was so good and the cookies and ice cream slapped. 10/10 would recommend

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Melissa K.

0

1

2

4 years ago

Placed an order and paid last week for delivery of cookies to the Children's hospital for adolescent and young adult cancer awareness week. I felt horrible when no order showed up on the day and time of scheduled delivery. I drove to the store at 1pm all doors were locked, lights out and no one answers the phone. Corporate customer service was no help. Do not support this business scam read more

Insomnia Cookies - No cookie no cash - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

Insomnia Cookies - Closed and no cookies. They took money from a local non profit and never delivered. Do not support this business - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

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Rachel S.

15

2

0

3 years ago

I like insomnia cookies - just not this store. Always slow, always out of cookies. Always has an excuse, but never a good experience. Every time I go, they don't have most of their cookies baked and tell me it's going to be 20 minutes. Every time I order delivery, it's at least 45 minutes. This time, it's been nearly an hour and a half since we ordered and we still don't have cookies. I called and was told they had to make the cookies that I ordered. I could have driven to the store, got ingredients, made a batter, and baked three batches of my own cookies by now. I don't buy that it took that long to bake some cookies. read more

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Annie B.

63

165

40

4 years ago

It definitely took a long long time for my order of cookies to come in but once they got there they were very delicious! I would definitely recommend them :-) read more

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Michael W.

8

110

0

4 years ago

Way overpriced for what you get. They have a weird set up for selling their cookies. Nothing is displayed in a case. Everything comes from the back for which you can not see how the cookies are being prepared. The cookies are small and definitely not worth the money. read more

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Tavario G.

0

8

0

4 years ago

I absolutely love this place every time I'm in Grand Rapids I make it a mission that I stopped there I love the fact that is open pretty late to because I have a sweet tooth read more

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Jessica B.

0

16

20

4 years ago

We went late at night (10:30 pm) after dinner to grab some dessert. Got one s'more cookie and one scoop of mint chocolate chip ice cream. The cookie was super good, but the ice cream was crappy quality and not good by itself...maybe in between two cookies would of been better. They also sold out of ALOT of cookies and ice cream by that hour so go earlier if you want a better selection! read more

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Shelby S.

246

6

1

5 years ago

Amazing cookies! We all know that cookies are good, but these ones go OFF Pros: -Taste: I ordered the Four Deluxe. I got triple chocolate, s'mores, oatmeal walnut chocolate, and confetti sugar. These cookies were packed with flavor and were warm and gooey. So good. -Size: I know I got the deluxe cookies, but I was pleasantly surprised by just how huge they were. One deluxe cookie could definitely be shared between two people (but could def be tackled by one person too) -Price: four giant cookies for $12?!?! Can't beat that. Cons: -Not really a con, but they were out of peanut butter chocolate deluxe cookies and I really wanted to try that one. Just means I'll have to come back! read more

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Andrew L.

414

18

1

5 years ago

Unfriendly staff. I walked in to order which apparently isn't allowed. You have to order online. Took super long and I feel bad for any old person trying to figure out how to do that and if you don't have a smart phone then you're out of luck. Not your typical ice cream shop. Just weird. Good cookies but not worth the wait or the hassle of the online ordering. They don't belong on Ionia. read more

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Sabrena E.

0

6

1

2 years ago

Stopped in at about 10pm and after waiting (about 30 minutes) a homeless man appeared in the store and the staff was INCREDIBLY rude to this man. The gentleman at the counter spent most of our time waiting chatting and flirting with ladies in front of us and when we offered to pay for the homeless man's items he then became very short tempered with myself, my husband and our toddler, seemingly rushing us and after paying for the gentleman's items we stated we would rather spend our money elsewhere. The man working the counter became almost hostile demanding an answer to why and stated that he was also homeless and that it wasn't fair for the other man to just walk in and ask for things. For a company that charges nearly $4 for a bottle of water, this outburst of hostility was extremely uncalled for. We hope this employee finds the help he needs and can learn to cope with his situation with a bit more grace. read more

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Nick L.

0

7

0

4 years ago

Ice cream and cookies delivered!!!????!!!!!!! Just amazing! Very much recommend this place to anyone that likes cookies or ice cream.

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Michael D.

187

1

0

6 years ago

I've been waiting for 2 hours now for my cookie delivery..I'm getting the run around form the store and the customer service agent. They said they tried to call me (they didn't) and said the order was on its way back and it would be 10 minutes (I live 3 minutes away from the location) this has been the worst experience read more

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Kelsey N.

0

23

5 years ago

Super yummy! There's an Insomnia Cookies by my university campus in my home state but I've never been. I went to this location after a night of bar hopping and they let us in one minute after closing time (super nice - thank you!). We ordered the Deluxe 6 but when we arrived back to our hotel we had 12 cookies! I'm glad we drunk tipped 100% LOL. Best after drinking munchies. :P read more

Insomnia Cookies - Assortment of cookies including Sugar, Double Chocolate Chunk, S'mores and more. - Ice Cream & Frozen Yogurt Near Me - Grand Rapids, Michigan

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More info about Insomnia Cookies

44 Ionia Ave SW
Grand Rapids, MI 49503
Directions
(231) 903-0172
Call Now
Order Takeout or Delivery
Start Order
Visit Website
http://insomniacookies.com

Full menu

Hours

What time does Insomnia Cookies open?

Insomnia Cookies opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.Insomnia Cookies opens at 12:00 PM on Saturday and Sunday.

What time does Insomnia Cookies close?

Insomnia Cookies closes at 1:00 AM (Next day) on Monday, Tuesday, Wednesday and Sunday.Insomnia Cookies closes at 3:00 AM (Next day) on Thursday, Friday and Saturday.

Mon-Wed 11:00 AM - 1:00 AM (Next day)Thu-Fri 11:00 AM - 3:00 AM (Next day)Sat 12:00 PM - 3:00 AM (Next day)Sun 12:00 PM - 1:00 AM (Next day)

Payment methods

Does Insomnia Cookies take credit cards?

No, Insomnia Cookies does not take credit cards.

Food & Alcohol

Does Insomnia Cookies have catering options?

No, Insomnia Cookies does not have catering options.

Outdoor Amenities

Does Insomnia Cookies have parking?

Yes, Insomnia Cookies has parking options.

Other Amenities

Does Insomnia Cookies have free WiFi?

Yes, Insomnia Cookies has free WiFi.

From the Business

Specialties

Warm, Delicious Cookies Delivered late night.

More Info

Health Score

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This is a pretty small place, but they have their service down-pat. The line was out the door, but…read moreit moved quickly. They had some interesting flavors, but I ended up going with vanilla, and it was delicious. After getting our ice cream, we ate it at their outdoor seating section, which was nice and relaxing. I'd like to come back to try more flavors!

Wonderful service! Everyone behind the counter was so sweet and helpful. Very generous portion…read more They have a waffle cup and cone options which I love. Limited flavors that seem to rotate but so many topping options that you could definitely create your favorite combination. Lots of outdoor seating in the front and back.

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4.7(113 reviews)

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Delicious, premium ice cream with so many unique flavors. I love that everything is made in-house…read moreand you can really taste the quality. Some of my favorites were the amaretto cherry, blood orange mango, and coconut with fudge ripple. Every scoop was so good. The best thing on the menu is the five-scoop ice cream flight, which lets you choose five different flavors. Perfect if you love variety. Cozy spot located inside the Downtown Market and a must-visit for ice cream lovers.

This was simply the best find ever. In the beautiful and super fun downtown market, there are all…read moreKINDS of beautiful artisan food type businesses! One of these is Loves and 100% I will be back to enjoy this delicious ice cream that is allergen friendly! I wish we were going home so that I could take a few pints with us. Any hours and family knows what a gem it is to find something somewhat close as a special treat. I had the coconut fudge swirl and the dark chocolate, and it was simply divine!

Pumpkin vegan gelato GF cone

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Sweet Yo's Frozen Yogurt - Downtown Grand Rapids

3.6(36 reviews)

0.3 mi

This used to be our favorite evening stop. We would bring friends and family for a treat. The last…read morefew times have been less than friendly and there aren't any chairs outside anymore. This past Sunday we walked in at 8:39pm and all the chairs were picked up. There is a dust pan on the counter and the person in charge tells us they are closing the lobby area so they can clean before closing. Uugh...

We have been there twice in the last few weeks. On our visit about three weeks ago we noticed a…read morebroom and dust pan on the counter next to the containers for the yogurt. I mentioned it to the worker and she didn't even bother to acknowledge what I said or to move the unhygienic item. We were there two days ago and, again, there were cleaning items on the same counter next to the yogurt cups.

Sweet Yo's Frozen Yogurt - Downtown Grand Rapids

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Front door of Sweet Yo's Premium Frozen Yogurt

Elsa's

3.7(7 reviews)

0.1 mi

Cute place in the middle of downtown - was clean, good froyo flavors and plenty of toppings. My…read moreonly issue was that the 6$ cup and 8$ cup were so so similar in size - a bit disappointing (I guess they change that cup often since it's the most bought size).

I don't get why people said staff were being mean they were doing their jobs.If you love toppings…read moreon your ice cream then you'll love it here!

Party Packs Available

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The Cone Shoppe

4.5(26 reviews)

1.7 mi

CASH ONLY! I am a fan of the flurry. The banana creme pie…read moreflurry is so good made with real banana chunks and vanilla wafer, but the marshmallow flavor mixed in makes it taste like an amazing creme pie. Try it. There are other reviews that say this is soft serve only but it's not true, they have a bunch of flavors of Hudsonville as well listed under hardserve.

I've been to the cone shoppe several times prior to tonight. I got a medium flurry with Oreo and…read moreTwix and my wife got a brownie fudge flurry. The chocolate ice cream was less smooth than I recall but that may have been due to the Twix addition. The add-ins seemed to make it all a little grainy in my flurry, but my wife's flurry didn't have that issue. There was also a notable difference in amounts given. Mine is pictured while my wife's was filled to the very brim. We ordered the same size. Normally I get a regular twist with sprinkles and I think I'll stick to that moving forward. Since we've been there before we knew to bring cash, but the gal behind us in line didn't know. It's a little inconvenient to be cash only, but it's their businesses choice. The staff were kind and we got out ice cream quickly. All in all not my favorite ice cream shop in town, but it does what it needs to in a pinch and when I don't want to drive further for a cone.

Dirt cup

Final days of the season.

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Kilwins Ice Cream - Chocolate - Fudge

3.5(57 reviews)

0.3 mi

•$$$

This a cool sweets and candy store in Grand Rapids. It is downtown and was only a few steps from my…read morehotel. The staff were super friendly, and there's actually a large selection of items inside including made to order ice cream sandwiches. They have a large candy counter as well as tons of pre-packaged items that make perfect gifts. I chose some caramel corn (excellent) as well as a prepackaged box of assorted creams (also delicious). The ambiance is that of an old fashioned candy store, and it's full of wonderful smells! Definitely visit if you're in the area and have a sweet tooth!

I went to update my review for Kilwins and realized that I went back almost exactly a year after…read moreposting my original review - and got the exact same thing. Ha! I wanted a sweet treat after dinner at Ato Sushi recently, and I remembered loving the hot fudge at Kilwins, so that's where we ended up... again! Nate and I were greeted right away as we walked in and told that we could sample the ice cream. The employees were very kind and patient, as they have a lot of flavors to choose from, including several I'd never seen before. They make their own ice cream, which is fun since we have a lot of Hudsonville ice cream in this area (nothing wrong with that! It's just nice to see some different options sometimes). I got a single scoop of the berry pie flavor, which is vanilla ice cream with swirls of strawberry and blueberry, and pie crust pieces mixed in. Yum! I added the decadent hot fudge and was so happy. Nate got the praline pecan and really liked it. The total for our two cups was $15 with tip, so definitely pricey for ice cream, but worth it for a treat for me every once in a while.

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Frosty Boy - Grand Rapids

4.8(69 reviews)

2.4 mi

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frosty boy is always our spring/summer obsession. the vegan options are plentiful and delicious. i…read morelove that there is a rotating vegan flavor to keep it exciting. there are also fun vegan mix-ins that rotate in addition to the ones they have all summer. my two favorite flurries are the vegan strawberry shortcake flurry and a vegan twix flurry. they also have vegan whip cream that can be added to any treat. the small is a perfect size for my partner and i to share. sometimes i get a cone on the side and load some of our flurry into it with still plenty left in the cup. the lines are usually long but worth it! there are two tables up front and additional seating in the back.

Small vegan strawberry shortcake flurry

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4.2(48 reviews)

1.5 mi

•$$

Best selection of flavors in town & the cartoons on the wall provide plenty of entertainment to…read moreadmire. Good location with plenty of seating indoors @ benches outside.

This was right by our rental plus you can't have a place called Pinkie's and me not go to it. Plus…read moreof course ice cream! I luckily came in like 10 mins before closing and got some ice cream to go. I was happy, my boy was happy and what a cute place.

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4.6(77 reviews)

2.9 mi

Everything is delicious, and has a great old timey atmosphere. The workers are great and even the…read morecustomers are really nice here.

This was a happy find! We went on a Wednesday early evening and was surprised to see a line there…read more It seemed like many families had the same idea - it was cute to see families and some pets there outside waiting in line. I got the Raspberry Lavender and it was pretty good! I'd come back here again. The ice cream was pretty flavorful, though I wish I could have tasted the lavender a little more. I think I appreciated that the flavors didn't taste too artificial. And it wasn't too sweet as well, which is my preference. I got a single scoop, but you have many options in how you'd like your ice cream presented. Many Yelpers have listed the options, so I won't list them all here! But basically, if you decide to get a scoop with a cone, you can get a single, Jersey (which is 1.5 scoops), or a double scoop. I did like the idea of the Jersey scoop, since you could have one big scoop of one flavor, and add half scoop of another to lightly compliment your initial pick. We sat outside (there are benches) and just people/dog watched, but there is an indoor that looked pretty cute where you can have your ice cream as well. There is street parking. You can also park across the street in a parking lot for a grocery store.

How to order

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3.5(4 reviews)

0.3 mi

The cutest family owned market I've been to. Very convenient distance to downtown. Today was my…read morebest friends 21st birthday so she bought some cigs & they gave her free ice cream for her birthday! Super wholesome and friendly staff. if the owner is reading this, thank you!! :)

Was in Grand Rapids and needed a snack, stopped in the unique grocery store and found exactly what…read moreI needed and more. They are open every day 10 am until 8 pm. Check it out!