Taren did amazing serving me and my 7 friends and was very polite and helpful!!! The cookies and cream was delicious as well

Service: I called ahead they were supposed to open at 11. I was there and about 10 after 11 a worker came out and said they wouldn't be opening for another 30 minutes. I went back on my lunch break and ordered 3 cookies. I was going to order 4 but they were out of the gf cookie I wanted. In talking with the employee I decided to try another location because I want to taste the gf cookie before I serve it to guests. My order came to $7 and some change. I gave $8. The employee takes my cash and goes to the back. I assume it's because the lady behind me has an order to pick up. I see the employee in the back lifting out trays of cookies and when he comes back out he lets me know I am "all done" and slides the bag to me. Yep. You have that right. I am done. I guess my change went to the tip? or maybe he didn't have coins? Idk. It wasn't worth fussing over, but I won't go back. Ambiance: Also, the front door was filthy. It was filthy before they opened. For me, that is usually a tell that I am not going to have the kind of experience I want to have, but I looked past it because this would have been a super convenient place to make orders for work. Food: As far as the cookies themselves? I drove less than 6 blocks back. I had the cookies for about 10 min and my boss reported back that they were okay and "you could tell they had been warm once". Save the money and go elsewhere. read more

Taryn takes care of my order almost every time and always does me right. she's made me a loyal customer and always treats me like her guest. much love. read more

Made my insane, giant family, feel like we were a part of their family. Delicious cookies and absolutely heart warming customer service. Support this local business, they deserve it! read more

Mmmmm don't know what the hype is about. I've had nestle cookies that I can bake at home that are better than this. Very disappointing. We also had the blondie brownie. This too tasted like something I can make out of a box. So a cookie, brownie and milk was $11 save your money ! read more

We were celebrating my sons birthday with a few friends at City Museum when we got the craving for something sweet. The short trip over was well worth it!! The lovely lady behind the counter was very helpful and kind. She even hooked the birthday boy up with free ice cream! If you're ever in the area I'd recommend checking them out. Cookies for the boy in our group who didn't like ice cream, ice cream for me and combos of both for the girls in our group. read more

Listen. I'm loyal to hotbox except when insomnia has the red velvet cookies around Valentine's Day. Otherwise, the cookies are just subpar and Hot Box is just better. Usually we visit the central west end location but on this particular day, my husband and I were already downtown and wanted a red velvet so we stopped by. To my complete dismay there was a sign on the door that said "on break... come back at 3:50" and about 10 people waiting outside the door. ok cool. It was 3:50 when I arrived so I'm thinking they will be back now. Nope. After 10 minutes past 3:50 I just left. Totally unprofessional. HotBox would never. read more

Insomnia Cookies - At 4:00 the doors still had not opened. - Desserts Near Me - St Louis, Missouri

I got a last minute dinner invite on a Thursday evening and wanted to pick up a hostess gift on my way. I work in E. St. Louis so you can imagine how few options there are. I did a quick consult of Yelp and saw that there is now a small Insomnia Cookies location on Washington Ave. Perfect! I picked up a dozen hot cookies on my way from work to dinner and 1. They were still warm when I got there and 2. Everyone loved them! I'm going to remember that this location exists and I'm sure it will come in handy again in the future. read more

Insomnia Cookies - Desserts Near Me - St Louis, Missouri

See all

Insomnia cookies are soo addictive!! They are always warm and the a nice size. The ice cream sandwich is a favorite of my family!

Worst experience ever. Came in, ordered 12 cookies, they got them nowhere near correct. The dude at the counter was a total ********. I would NOT recommend this place to anyone, ever. On top of that, the building is really uncomfortable & has such a bad mood all around. read more

Moist, warm, fresh, soft, flavorful. Mmm! #nomnom This place is the bomb.com! They serve some of THE BEST cookies I've put in my face...and I've put a whole lotta cookies in my face. As I walked in, I noticed a humming refrigerator standing ready to satisfy the urge for the item that pairs best with cookies! Milk, of course - white or chocolate. A beautiful display of each of the sweet treats they serve is behind glass, on its own little pedestal, so you can see exactly what you're getting. It would have been so easy to say, "Just give me one of everything." I restrained myself and just ordered three: sugar, peanut butter chip, and chocolate chip. A super courteous employee magically withdrew my cookies from an unseen warming spot underneath the counter and presented them to me in small bags. Half of two of them, and one whole one, made it all the way home. :) Dude, follow the purple beacon of light that is Insomnia Cookies and go get yourself some deliciousness! Or better yet, order some for delivery. (Of all the things I took pictures of, I didn't take pictures of my actual cookies, lol.) read more

See all

Insomnia Cookies are so good that I actually have to avoid walking by their stores before I eat so many that I have to be rolled home! My personal favorite is their deluxe chocolate peanut butter cookie. It is giant and chock full of gooey chocolate and smooth peanut butter and topped with chopped peanut butter cups! To make the cookies even better, you can have a custom cookiewich. Pick a cookie, pick your ice cream flavor. They make the cookiewich right in front of you! Soooo good! And they deliver! Only a certain radius from each of the 3 stores. I just know my home is outside the radius. read more

Insomnia Cookies - M&m cookiewich with Rocky Road ice cream - Desserts Near Me - St Louis, Missouri

First time in St. Louis and had to try these cookies. They did not disappoint and were really really good. T is the best and gave really good recommendations of what to try! read more

The mint chocolate cookie was delicious, but the caramel apple pie cookie was kind of a let down. The line was also super long and the it's a small location. Overall, my ice cream cookie sandwich was very good. read more

So I was staying at a hotel nearby, and I had ventured down to the bar and grill for a sweet snack. No go. Then to the hotel store; no go. The person at the front said you should order insomnia cookies because they deliver late. I ordered cookies and ice cream a little after 9 PM, never left the hotel, and had my food by 9:45. The delivery driver kept my cookies hot and fresh, and my ice cream frozen. The confetti cookie is where it's at. Nom nom nom. I loved this place and have snacked on my cookies for two days. read more

The gentleman was very kind, and I truly appreciate his customer service. I really appreciated that

The lady that worked here was extremely nice and patient with the guests ahead of us that were taking an excessive amount of time to order. The cookies and ice cream were amazing. read more

Insomnia Cookies - Dessert - Desserts Near Me - St Louis, Missouri

See all

Great cookies, great customer service, recommend 1000 times! Great ambiance, and amazing vibe!

Was having dinner at Baileys Range and a co work from STL told us we had to walk over & get some... OMG so worth the walk. They are soo good, come in little pizza like boxes. Had them packaged up all nice & neat & took them back to Boston for the kids. They travel well! Cheap & tasty and are allegedly open until like 3 am AND they deliver, how can you go wrong with cookies!? read more

The cookie place that's open till 3am?!!?. Who needs fresh cookies that late or early?!?! Well, obviously a lot of people because this chain has 100 locations across the United States. I must have passed the Delmar Loop location a few 100 times and always wondered how they tasted. Well, a coworker brought some in from the downtown location and I had the opportunity to find out. Chocolate chip: 3.5/5 soft but not overly soft and not too much sugar. Oatmeal cookie 1/3: The oatmeal cookie had a spearmint taste to it. I think the double chocolate mint was on top of it in the box. The spearmint tasting oatmeal cookie killed this flavor for me for life from this place. I think I will probably pay them a visit may be another location tho . A fresh brownie late night or early am. I look fwd to that experience. read more

we are visiting St. Louis and stopped by insomnia cookies and Taryn was awesome. great customer service and delicious cookies!

They were okay. Out of chocolate chip and a few others. Not super thrilled to serve. But they were open late, so there's that.

We ordered our cookies around 10pm and we called after an hour and asked about it they said they did not have a driver. After another half hour we called back and asked if we could come pick them up at the store. Shortly after, we got to the facility and they explained they didn't have more than half of the cookies we ordered. after two phone calls they said nothing about not having the cookies we ordered. they said the only thing you can do is call customer service and get a refund. Customer service was super understanding and gave me a full refund. read more

Awesome this location recently opened up PERFECT!!!! Love these cookies plus the late night delivery until 3am is plus. Many will not know the deliciousness of it - it I definitely recommend. Great place! read more

See all

This is not my favorite place, but the Superman ice cream & and the Chocolate mint cookie is refreshing. A really small shop but not much choices on ice cream it's just more variety on cookies. I guess that's why they call it Insomnia Cookie. It wouldn't hurt to try it out, plus the workers seem nice and there really quick. Mahalo & Thank You read more

See all

It's simple,delicious treats and friendly staff. The cookies and brownies are super moist and fresh. The ice cream is also very smooth and creamy. The staff was extremely welcoming and had great attitudes. A great place for a midnight snack. read more

Insomnia Cookies - Desserts Near Me - St Louis, Missouri

I placed and order at 11:40pm and tried calling multiple times to see where it was or why it hadn't been delivered yet and they just played lullaby music over the phone for 15 damn mins like y'all know it's late and I'm tired that's messed up and I never got my cookies... read more

They ask for a room number and then they won't actually deliver to your room! How do you have contact less delivery if you won't deliver to the room? read more

This is a review of the service. I'm not sure when insomnia cookies started delivering through post mates and not doing the delivery themselves but they should go back to doing it themselves. I placed an order at 6:30 with an estimated delivery time of 20-25 mins. I checked the status on post mates and on their website and it said completed. My order was no where to be found. I called and they said postmates had no drivers. 20 mins later they said the manager was gonna drive it to us. 20 mins later still no food. Not a knock on insomnia but this location. yikes. read more

Friendly staff that was always ready to help with comfort food! Delicious options: my faves were the double chocolate mint and the smores. Always hot out of the oven, these cookies always get devoured. I can't imagine how someone could order 300... well, maybe I can... read more

Cancelled my order! They didn't even give me an explanation and that's why I will never order again!

I love insomnia but not this location. They aren't ever open during posted scheduled hours. They are always out of something. Workers woo sit outside watch you walk in and still take a while to come greet you. Service never half way know the menu or rewards points program read more

Don't bother ordering! Despite the negative reviews, I took a chance and placed an order through GrubHub... After the estimated delivery deadline expired I had the phone to find out what was going on. The customer service representative from GrubHub tells me that the order will be canceled because they are out of the items I've ordered. Complete crap. read more

Best cookies I've had in St Louis. Crispy on the outside, warm and chewy on the inside--absolute perfection! read more

Insomnia Cookies - Desserts Near Me - St Louis, Missouri

We placed an order through here, and were told that it would take about 30-50 mins. One hour later, I call and they say they are busy and it will be an extra 15 mins. Another hour later, different person tells me they do not have any of the food we ordered in store and they are gone for the night. No call to inform us or anything. This is all at around 8:00 pm, and they are suppose to be open until 3:00 am?!?! read more

I agree with the other person who said why offer delivery if it doesn't work. I picked this location from recommended locations by the hotel. Waited over an hour for my order to show up. it never did, although my card was charged immediately no one could bother to contact me to let me know my order would not be delivered. read more

Yum! Open late, delicious cookies, super friendly staff. Couldn't ask for anything else except maybe some more shoulder room, they are the size of a storage closet haha read more

This will be short and simple. The chocolate chip cookie was amazing! I ate it so fast the camera never had a chance. Go now! Really...go now if you can! Cheers Always! read more

Fun. Who doesn't need a late night fresh baked cookie? Keep them coming! The Washington Avenue location doesn't do gluten free but the Central West End spot does. Since I eat gluten I was good but my sister opted for the ice cream option. read more

We went to the downtown location after the other two were out of snickerdoodle. Called ahead to place an order and this wonderful angel on the phone picked up from the 24hr line. And I WISH I could recall her name. She was so sweet and helped me on my quest for my snickerdoodle fix!! When we came to pick up the Wonder Woman at the counter blessed us with a few extra for all the trouble. This location and 24hr call service rocks!! read more