The people and care are wonderful! I've been coming here since 2019! With two impatient stays after…read moretwo brain surgeries! Alyssa with Speech is wonderful and Raven, Kelli, and Hannah are all wonderful! I love absolutely everyone at this facility!

I was so impressed by the type of treatment I received here. Everyone from the Doctors to the the…read morecleaning staff were wonderful. They work like a very tight knit family there and treat you like family also. Thier upbeat attitudes were as healing as the physical and medical care I was relieving. I left there feeling I had accomplished exactly what I came for. You will enjoy your stay there. There is just too many people to ,name individually, but everyone there is great.

Our loved one passed peacefully surrounded by friends and family this morning at Mirasol. Though…read moreher stay at Mirasol was short (she was on hospice in end stage heart failure), the care that was provided for her was exceptional. The patience of the staff with a high-needs patient was beyond appreciated. The atmosphere was lovely, food always looked amazing, and the staff went above and beyond to help family feel included in her care plan. Our loved one did not make their job easy at times, but the nurses, CNAs, and other staff members did their very best to keep her comfortable and cared for. I would recommend Greenhouse Homes at Mirasol to anyone looking for an exceptional care facility for their loved one. Thank you to everyone at Mirasol from Melba P's friends and family.

Both my wife and I are experienced Greenhouse residents; my wife in long-term care and I in…read morerehabilitation. Words simply cannot express our gratitude and admiration for this organization! I spent over twenty years in health care management and have never imagined the quality of the facilities nor the staff there. Absolutely the best in all categories: maintenance, cleanliness, attitudes and food! Every staff member we ever encountered was a loving, caring friend! This is a must-visit home for senior members of your family!

Amazing care. This place breaks the mold of what a lot of rehab places could never attain. Most…read moreothers are low to no care. Sooo refreshing their people, place and processes they have keep things humming, efficient and amazingly effective. They are head and shoulders above Skilled Nursing Facilities (SNFs) and am super impressed with the doctors and therapists there. Don't waste your time with SNFs--which are a waste of time and awful experience (bad food, light weight/non-existent therapy, poorly managed). If you are thinking of trying out this place, feel free to message me for more details, but they are the crème de la crème from what I have experienced thus far.

This was my home for about 10 days after an amputation last month. The team did a brilliant job…read moregetting me ready to return home. Man, I fly up and down the stairs right now thanks to the technique learned. Shhh, don't tell my therapist, but I do now take two steps at a time going down the stairs. From the medical staff to the therapists, the team was A+++. There seems to be a culture of service at the company that carries through everyone. I'm missing all of these people asking me how everything is going and if I need anything at home. I may even have to admit I enjoyed the 7:00 am therapy sessions (I'm not a morning person). Only observation was that as a diabetic the food was a tiny bit challenging. The team however was always ready to replace a dish if needed.

We placed my Mother in Memory Care at the Balfour in Longmont, and I can't say enough about the…read morequality of care there! The staff was amazing, Nicole G. was also amazing in helping us prepare for moving Mom into Memory care in a way that made the transition seamless. When it came time to bring hospice in, the helped coordinate that service, and again, worked together with the hospice staff to provide compassionate, caring services the entire time Mom was there. The staff showed warmth and the utmost respect for both our family, and our Mother. We felt she was safe and in the best hands possible to make sure she got everything she needed. Thank you to all involved.

5 Stars all the way!! I can't say enough good things about Balfour in Longmont. I've worked in a…read morehospital setting for a long time and I know how difficult it can be to provide loving care to this unique population. Balfour, at every turn, went above and beyond for our family member. She lived there for 2 1/2 years, spending the last year in memory care. All of the staff, top to bottom, are loving and kind. The clinical care is top notch. And at the end, the nurses became family to all of us. Balfour is a community, residents have friends and some even bring their dogs. It's a vibrant community and a gorgeous facility. You can't go wrong.

I felt my stay here was a total waste of time and money. For a place that costs a pretty penny per…read moreday, you would figure they would have doctors and staff who knew what they were doing... and maybe cared a tiny bit about their clientele? I came here literally the week before the pandemic started, so I realize that my options may be a little unfair considering what the world was just starting to grapple with, but it still doesn't excuse a lot of the mistakes they made. So my biggest complaint was that they basically kicked me out of detox after a day and a half, to then move me out to the cabins. Even though I was still sleeping around 18-20 hours a day due to the high amount of medication they were giving me, and I kept asking to stay in detox for just a couple more days at the very least! But you know what the male nurse said (I mention that he's a male nurse because I want to call him out, but I can't remember his name)? He told me, "oh you're just scared to move to the cabins, don't worry you'll be fine." Looking back I wish I had pushed back more, but I was literally too drained to try and argue. Like after this conversation I was told to pack my things so they could move my suitcases to the cabins, but I was so exhausted from the medication that I passed out halfway through packing my suitcase. My other biggest complaint was all these "interviews" they kept coming to you for on the very first full day you're there. So the day they're giving you the heaviest dose of medication out of all the days you're there? Well that's the day a different person comes and wakes you up every few hours, to ask you all sorts of personal questions, except you can't even give an answer as the medication has completely turned your brain off (seriously, all I could remember was my name, my boyfriends name, and where I was from, that was literally it). Though I somehow managed to communicate this to them, and was told that they'll check in with me next week, so no worries if I can't answer any questions now. Except I never saw them again... I have MANY more complaints, (like how my "counselor" only met with me twice even though they're supposed to meet with you 4 times) but as this is a super long review I'm going to end it here. So in conclusion, skip this place and find somewhere that actually gives a shit about its clients. Especially if you'll be paying out the nose for it... And to be fair, I will say that at least this is a beautiful place, their food is great, and the nursing staff is awesome (minus just that one male nurse)- like obviously the doctor is a complete asshat that is okay with kicking people out of detox without even asking if they're feeling up to that yet, but all the female nurses were extremely sweet to me the whole time I was there, more often then not I would end up feeling more "counseled" by them then by my actual counselor!

My 20-year-old son was admitted to medical detox followed by inpatient residential care at Harmony…read more He was there a total of 3 weeks. His severe addiction resulted in his inability to meaningfully engage at all in the two university classes he had enrolled in. He was doing fine at the time he enrolled in the classes, but he began to struggle with severe addiction issues at the beginning of the semester. I thought he had medically withdrawn prior to the deadline, but he was so unwell he didn't successfully complete the steps needed to make this happen. As a result, we needed Harmony to write a simple letter in support of his medical withdrawal, including the follow basic components: a. General nature of your medical condition and how this has impacted your coursework. b. Any dates in which you were under professional care and the provider's license number. c. A sentence stating your provider's support for a full medical withdrawal for the semester. Example: For the reasons outlined above, I support a medical withdrawal from all classes for (student's name) for (specific semester/s). d. Date of your anticipated return to school. (If applicable.) As a physician, I get asked to write such letters all the time and most physicians go out of their way to help patients get short term disability, get a refund for a trip, get out of jury duty, or withdraw from their courses due to severe illness. The letter required could have been written by a therapist, physician or other medical professional. I emailed my son's primary therapist who stated, "we can't comment about your son's behavior before or after his time here." The physician also would not write a letter including the necessary components. Physicians are required to take a "History of Present Illness" as well as a "Social History". We paid $50,000 and my son was there 24 hours per day for 3 weeks. The physician should have asked in great detail the nature of his addiction, how it impacted his life, should have known he was a college student and absolutely should have spent enough time with my son to write this letter. His therapist should have as well. Apparently, at Harmony, they don't take the time to get to know their patients and not only are they not willing to go the extra mile, they are not willing to provide what is standard of care for any physician. I left a detailed message regarding this issue with Harmony's CEO Shane Hudson and he never returned my phone call. Several days later, I sent him an email requesting he respond to my voice message. He had a therapist who was not even involved in my son's care call me back. He stated they would not provide the details required in the letter, just his dates of treatment and the types of therapy he received. My son left Harmony one week early because he felt the care was "repetitive" and apparently it was not personal at all since no one there knew my son well enough to feel comfortable to write the simple letter we needed. As with my attempt to reach the CEO, my calls to the billing department regarding our expected refund all went unanswered. It took me 3 weeks to get someone in billing to call me back.

Since I wrote my initial review, things have gone downhill dramatically. At one point, my niece,…read morewho is bedbound, woke up in the middle of the night to find a man standing over her bed. He was a mental patient there. My niece was/is helpless. Thankfully, a staff member noticed he was in there and made him leave. He was not a peaceful man, as it turned out, and was eventually removed from the facility, but it took some doing. Since that time, they have admitted a number of mental patients more, another of whom made her way into my niece's room. Weeks went by after my niece was admitted before they finally gave her a bath. At a MINIMUM, it is supposed to be 2 a week. That has NEVER been the case for her. Ever. Meanwhile, numerous times my niece did not receive her daily medications; was given the wrong medications, which would have had dire consequences had she not realized they were the wrong ones; and was skipped for meals (she is thin - so not a diet thing). I don't know what's happening there, but they are grossly understaffed, and the increased number of mental patients is disconcerting, to put it mildly. Something needs to change and fast.

Our entire experiencing having my dad admitted to Accel of Longmont has been so positive. From…read moreleadership through the nursing staff, they are incredibly attentive and truly listen. Highly recommended.

I lived in the girls house for about 3 months and am very glad I chose to go. I was terrified of…read morereceiving treatment for my addiction but I couldn't have asked for a better experience. During the stay there were a lot of ups and down but everyone there helped me immensely through it all. Special shoutout to my therapist there and the lead house manager. If you're thinking about going to rehab but, like I was, you're scared and are looking at reviews to get a sense of the place - please give it a chance. They will take care of you.

I recommend this treatment center to anyone who is seeking healing from addictions and/or mental…read morehealth issues. You're given respect, and treated as the unique person that you are. Due to the small size, you really do get that personal treatment feel that so many centers advertise but don't deliver. The housing is extremely cozy and all brand new. And the staff are all highly experienced, qualified, and very willing to go above and beyond to ensure a good experience for all.

I was very impressed with the community. The campus is absolutely beautiful and feels welcoming the…read moremoment you arrive. The staff I met were incredibly friendly and made the environment feel warm and inviting. I was also impressed by how robust the programming is across all levels of living, with lots of opportunities for residents to stay engaged. I even tried the food during my visit, and it was delicious. Balfour has always been a great name in the area and if your visit for a loved one, you will know why!

The staff departments are always courteous to each other and care deeply for the Residents. Nobody…read moreis ever unaccounted for and the detail and effort put in is unmatched. Always something new in terms of activities and such that staff creates for the residents such as movies, games, baking, and fitness to name a few. Speaking of, the elders here are friendly and understanding, just lovely people. The location is beautifully designed and decorated evenly inside and out. A truly wonderful place to work and live!

My hairdresser recommended I see the PA here. I really did not like the thought of having to drive…read moreso far, but I was very unhappy with my doctors office in that I rarely ever saw the same doctor and I felt that I needed to be under the care of ONE person. I have learned that you do not expect your physicians to genuinely care, but that as a patient, we should have an expectation that our physician is properly monitoring your medications, condition, any changes, etc, and act accordingly. This has not been the case for me and unfortunately I chose to just accept "whatever" when it came to my health... If they did not seem concerned, why should I. Wrong approach. I know, but... One day I was complaining to my hairdresser about how I was physically feeling. I was just DOWN and and at the point of breaking (ok, not ONE day... she is my hairdresser... lol. They know EVERYTHING about us, because lets face it, 3-5 hours in a chair every few months, they know more about you than your best friend!) She told me about this particular PA and HIGHLY recommended I see her. It took me a few months to make the appointment, but I was at the end of my rope. It was THE BEST DECISION where my health is concerned I could have EVER made. I was diagnosed with my issue in 1999 and I have NEVER had the care I am receiving now. Not in just the treatment of my illness, but she treats me like I matter. I feel as though she comes in to work that day just for me... her only patient. She is an INCREDIBLE balance of everything I need. Compassion, directness, honesty, sensitivity, and humor... personalized... and so many other qualities I could not possibly put them all down. The care I receive here has totally changed how I deal with my disease and trust me, that is a BIG deal. I simply cannot wait to get to my appointment every month. Yes. You read that correctly. I look forward to going to my PA as much as I do having a nice dinner, silly conversation, and a glass of wine with the girlfriends. My visits with her give me the immediate and long term boost to stay positive. No matter how I am when I go in, I leave, every time, without fail, with a MUCH better attitude and a smile. She provides WONDERFUL suggestions to implement into my daily life and always food for thought. I HIGHLY recommend my PA. Three things you should know: NEVER, EVER be late. I know as patients we are all so used to sitting in the waiting room for 15, 30, 45 minutes beyond our scheduled appt. time... will NEVER happen with her. EVER. It is SO awesome to walk in and have someone respect your time as we do theirs. She is INCREDIBLY organized and prepared. Give her a chance. I am uber sensitive and not accustomed to the level of direct that she is. Perhaps most of you are not as sensitive as I am so it will be a non-issue, but the first time or two I met with her, I was uneasy. Almost scared. LOL. Something told me to hang in there... because under that initial feeling I had, there was something that said "she is JUST what I need". And to this day, it could not be any more truer. I receive the MOST excellent care. As another reviewer stated regarding initial and random urine tests... "Be forewarned, they do not tell you this nor will they tell you when you will be tested again"... Yep. That is the case. And if you are there to be treated for what ails you and have nothing to be concerned about keeping hidden, then you will respect this, expect this, and be willing to comply. When under the care of a physician, it is their right and their responsibility (for good reason) to require such testing.