The practice gets sold to a different dentist every year, or at least that's what's happened for the past 4 years. In the last year, before I switched to another dentist, I saw 3 different dentists and 3 different hygienists at Insight! One of the hygienists was a crazy temp who really hurt me when she cleaned my teeth. The visit after that, they told me that I needed $8,000 in painful and expensive dental work, so I got a second opinion who disagreed. I'll never go back. read more

My first visit was great however my second visit was odd and the office was supposed to follow up regarding my treatment plan ; it took them 1.5 months and the randomly called without acknowledging the details from the last appointment. The customer service on the second visit left something to be desired and I'm not sure if I would return. read more

Insight Dental Houston - General Dentistry Near Me - Houston, Texas

I've been a patient for over 10 years & have been through different dentist and assistants and front desk. Recently I had to have two crowns and a root canal and the front desk Roxann helped me get scheduled and walked me through every step of the process and helped make sure Insurance was taken care of and left me feeling stress free. Dr. Hart and her assistant, Nae, are a perfect duo.. constantly making sure I was comfortable and explaining the steps they were taken to leave me pain free and a beautiful smile. Thank you again Roxann, Nae & Dr. Hart! read more

It's sad and frustrating to see the dental office you've used the last 10 years decline in quality and professionalism. Dr Crabtree was a excellent dentist but unfortunately he passed and a group took over this office. They were ok at first but as of last year or perhaps since Dr. above took over the whole place is terrible! I've had perfect teeth for years, "mostly in part bcs Dr Crabtree and his staff helped" but last year I went in for a routine checkup and cleaning and left with more issues! Dr.Bove has terrible bed side manners and to be honest I believe she doesn't know what she's doing. The front desk is also a mess. I continue to have issues with what the apparently "corrected." It's enough that I plan on filing a complaint with the state. I know dental appts are difficult to obtain in such a big city but do yourself a favor and wait for a real professional! read more

My how things have changed ! The current dentist is EXTREMELY rude and has a horrible Attitude she would make an amazing car salesman though ! All she tried to do was sell me this and demand I need that and have the front desk print up a nice expensive "treatment plan". The front desk is 2 women that look like that don't even want to be there I walked in for my scheduled teeth cleaning that was booked wrong, the receptionist just looked at my dumb founded and asked did I want to reschedule as if I have so much free time, this used to be a positive respected environment, unfortunately it is no longer . I do not recommend them at all and do not see how they have patients. read more

If I could give a Negative 5 I would ... this is the 2nd time my appointment has been messed up The dentist and hygienist were wonderful to both me and my son ... but whoever is making the appointments and confirming needs MORE TRAINING and then to not be apologetic and have a matter of fact tone is TOTALLY UNACCEPTABLE To add insult to injury I RECEIVE A EMAIL STATING I MISSED MY APPOINTMENT BUT THE STAFF SAYS I NEVER HAD ONE .... Fire them all and give me Gas money!!! read more

Insight Dental Houston - General Dentistry Near Me - Houston, Texas

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Receptionist is rude. Did not receive a quote until after I asked twice. Receive the quote seven days after my original appointment. The a quote was not accurate with the information I requested. read more

Went here for years..were great...last time I went..new young female dentist...I needed a extraction of a tooth that was very loose..I had insurance that covered the extraction in full... When I was in chair....young lady extorted me out of $200 for a procedure I did not need! I ask her to just pull the painful tooth...but she would only do if I paid a extra $500 above what the insurance would pay! I told her no....eventually after 30 min of arguing with her she reduced the extortion to $200. I did not need or want a bone graph at that time....but the pain was very bad...so I paid! NEVER GO HERE....they should loose their license to practice dentistry! read more

The office staff is lovely and the dentists were nice, but if I am going to spend thousands of dollars in my teeth, I expect them to work on the teeth I tell them to work on. Five months of visits, only to find out that they not only didn't work on the tooth they told me they would work on - the tooth I authorized them to work on - but they have no record of it at all. They did, however, work on a tooth I did not consent to. When I called my dental insurance to report this situation, I found out that they either never have or have yet to bill there. They've had my money since this treatment plan started five months ago, but they've failed to report it to the insurance. Did they ignore my insurance completely and bill me full price? I guess we will see. As important as teeth are, I will never go back to a dental office that decides upon themselves to perform unauthorized surgery. read more

first time visit for a simple cleaning and annual check up. Instead of talking about what I really need to do, such as cavity etc, the doctor recommended me to get a nightguard, which costs hundreds of dollors, and botox, which I am personally so not interested in. Staff are kind and professional. But taking some X-rays took forever, and the doctor was not really helpful. I left there without any procedures and got my cavity done somewhere else. read more

First time here and front desk staff were friendly and welcoming. Had a cleaning and X-rays done by Hygienist Duelda and she was very kind and sweet. She was affable and courteous. Will be returning for follow treatment. read more

I have been going to Insight Dental on Augusta for years. Although it has changed hands a few times, I've always been satisfied with the level of care I received. read more

Now that I have dental insurance this was one of the businesses that is in the network. I chose them due to proximity to my house and reviews. First and foremost parking is right in front of the building. The front staff was courteous and Nancy the dental hygienist came to get me. She was punctual. Nancy was nice and not rough. After the cleaning, Dr. Bove approached. He obviously read my registration papers and mentioned my job. He suggested botox for my TMJ and a night guard. He says botox has been highly successful for TMJ patients. I don't know about botox though. As I left, the lady that checked me out and gave me an appointment to be fitted for my occlusal nightguard was very nice. I hope this dental practice is part of the dental network next year as I found the dental insurance through the healthcare marketplace. read more

Had an appointment - when I showed up they canceled on me. They said they called but I never got an any message. Actually this is the second time they have done this to me.... I showed up for my appointment and they say we have to cancel. read more

Referred my mom to this location - they did some work and it was faulty. She went back and they did not offer to help with the repair and basically said she was on her own. I've had some problems with one of my fillings and will not be going back. I called to cancel and let them know I was displeased (Bianca) and she said "okay, thank you!"- did not ask for feedback, offer to let me speak with someone or recognized the fact that they had a dissatisfied customer. When told her lack of concern was upsetting, she again said "okay, thank you!" and I hung up. Terrible customer service, and no desire to sustain the relationship. So disappointed. read more

After an exhaustive search for a dentist on my plan, I had almost given up. But a broken filling prompted me to book an appointment immediately, and I feel fortunate to have landed at Insight Dental with Dr. Bové. As it turned out, I needed a root canal, and Dr. Bové fit me into the schedule immediately. He put me at ease with a mix of humor and thorough explanation of the process ahead. He and the rest of the staff are courteous and prompt with appointments. They even offer a $99 whitening tray special with free refills on the whitening gel. Score! But the most impressive experience was getting a follow-up call from Dr. Bové himself to check in on how the tooth was and to see if I had any questions or concerns. I get the sense that he truly cares about his patients. read more

What a great group of people! Many thanks to Dr. Bove and his staff for friendly expertise and excellent service. I have been going to this location for twenty years now. Unfortunately Dr. Crabtree who formerly officed here passed. I am so happy that I made the decision to continue to go here and become Dr. Bove's patient. Thanks for taking good care of me and for the friendly conversation. Keep up the good work. Warmly, Mark R. Rasch read more

If you have a lot of time to waste, this is the place to go. During my first visit for my annual checkup, i had to make my appt for a month out. Then to find out they only have time to do x-rays and look at my teeth and I would have to come back for the cleaning. Before my second appt, they called to move my appt because the dentist was no longer available. So I show up to my second appt 10 minutes early because I'm courteous and don't like to waste other people's time only to spend the next hour after my appt time warming the seats in the waiting room. The receptionists ask if I want to reschedule. No, because 1) you already asked me to pay 2) who knows when you'll be able to schedule me. The dentist had decent bedside manners and did a good job. But not worth the agony of waiting for eternity. read more

I have been going with them for about 3 years, they are great, Nancy my hygienist its very nice and always explains everything and make sure im are comfortable.I have done there cleanings, crowns, deep cleaning, all good. Dr. Bove its very nice too and I have never felt they push for services not needed. The only bad thing is that they are always busy and booked so, if i miss an appointment its hard to get another one fast. Bu still think is worth it. read more

I am with this place for about 2years already. My primary dentist is Dr. Bove. I am very happy with the professionalism of the personnel, ease of booking, pricing. They are always helpful in urgent situations. For example, recently I have broken a tooth (have no idea how it happened, probably because of the braces), and the administrator helped me to book it for the next day. So next day I already had a consultation and tooth fixed. Another good thing is that dr makes follow up calls quite often. This is very nice as I can raise my concerns and clarify some questions during the call, and for free. I would definitely recommend this place for everyone who looks for a good service while staying within insurance. read more

This place does not want your business. I had to call 3 times before someone answered the phone, and I had to wait 5 minutes to talk to anyone. At the end, I couldn't schedule an appointment! Yesterday I tried to schedule my first appointment, the lady indicated I had to contact my insurance first to have them as my primary provider. I called my insurance and they made the change and told me it would be effective as of the 1st of next month but they were faxing all my info so I could schedule an appointment. I called today and the lady gave me a big "No No No"... she cut me off as I was trying to speak and said I should call back in a couple of months to schedule! By the looks of it they do not want me as a client or they do not want Humana insurance. read more

Waste of time!!! I came to see Dr. Crabtree, however no one told me that this doctor passed away a few years ago! I came in for an exam and feeling, and got nothing done! Some female Indian Dr took a short look at my teeth and refereed to another doctor (specialist) to do something that seemed to be so easy (even the specialist I saw later was surprised that I was referred to see him). The receptionist was extremely impatient and rude too! I changed my dentist right away. Btw, I paid $500 with a specialist instead of paying just $5 had I done it at Insight Dental read more

Went to this place today and loved it!! Was seated only five minutes after appt time and hygienist and Doctor were so nice. Please try this place and u really appreciate the kindness by staff . read more

My experience with Insight Dental Group, specifically with Dr. Bove, was incredible! I've honestly never before had a dentist be so gentle in touch or so caring in spirit. He was quick, obviously knowledgeable, and very kind. He took the time to show me and help me understand everything he discovered, which I so appreciated. The office staff was also very sweet and so helpful. I cannot recommend this office highly enough - the site of my absolute best dental experience. read more

I was forced to find a new dentist after my previous one, whom I loved, retired. I went to several different places and settled for awhile on one, but soon grew suspicious of this other place when at each visit they found some different problem (cavities, gum problems, etc.). This was after having excellent dental health for years. After the suggestion that I needed an expensive deep cleaning (after regularly visiting the dentist ever 6 months for most of my life), I decided to get a second opinion. This was when I found Insight Dental. I chose them because of their proximity to my home but also because they have (or are owned by) dentists who are women. I found this to be a rare occurrence in dental offices, and it was important to me to support women in these roles. I was able to easily make and appointment, and Dr. Abdou performed an exam and said that I absolutely did not need the expensive deep cleaning suggested by the other dentist. This gained my trust, missing out on an easy opportunity to make money. Since then, I've been a happy patient of Insight Dental for about two years now. I rarely have to wait even when I arrive early for my appointments. The one time I had to wait, the receptionist quickly let me know that they were running behind and how long I could expect to wait, which turned out to be about right. My regular hygienist, Bea, and all the rest of the staff are very professional, courteous, helpful, and friendly. I can ask exhaustive questions, and they have been patient and willing to answer all of them each time. Also, they have REALLY reasonable prices on whitening products. As of June 2014, they had this really great program where if you buy the whitening trays, you receive a free tube of bleach at each 6 month cleaning. They also now have Zoom whitening at a really great rate. I recommend Insight Dental to anyone looking for a dentist. read more

I wish I could give ZERO to this place! I have been coming here for a few years and dentist Daniel Bove was treating his patients with respect and dignity. However, the new dentist has a horrible attitude and super rude. I have had plenty of dental work over my life time and I have never had such a bad experience before. She didn't explain anything about any process and everytime I asked her questions, she simply got mad and answered in a very rude and very disrespectful manner. I felt very uncomfortable and intimidated. On top of these, I wasn't satisfied with the dental work she has done and it took 3 months to have my permanent crowns! I am not even sure whether I needed a crown at the first place. I should have got another opinion from another dentist. I am so regretful. Never going back! read more

I've been going to Insight Dental for about 4 years. The office is clean and bright. My wait is usually less than 10 minutes. The staff is friendly and efficient. I never dread going to the dentist! read more

Great place to get your pearly whites even more pearlescent! Theu are located in a suit upstairs. Their office is very clean, tidy and welcoming. The staff is excellent - friendly and courteous! I look forward to this visit every 6 months because my hygienist is very sweet and gentle with her work. She makes a moderate amount of small talk but never enough that you're there forever because she keeps asking you questions about your trip to Maui. She is always willing to walk you through procedures and explain the different instruments they use and their purpose. The dentist is also very friendly. My only complaint is that he doesn't spend much time with me, after the hygienist cleans my teeth. But I guess it might be that I never had a cavity in my 27 years of life. :) All in all, a pretty fine establishment. read more

Yikes! Makes me sad to see all these negative reviews since I have had nothing but a great experience every time I have had an appointment at this clinic. My family and I have been coming to this office way before it was insight dental. I'll say I was skeptical at first when Dr. Crabtree passed away and a new group of dentist was hired on but I was quickly reassured that I was in good hands. Dr. Abdou is very sweet, professional and explains everything in a way that I can understand. The dental hygienist are also very professional and good at what they do and not to sound like a broken record but they are very sweet as well. All in all I would highly recommend this clinic to other friends and family. Keep up the great work Insight Dental! read more

I've been coming here for five years and everything has been great. Since the new dentist took over, every six months I have a new cavity. I'm starting to wonder if EVERYONE has the start of a cavity that needs to be filled or if the NEW dentist is trying to make some extra money. I have given her the benefit of the doubt up until now. I may be searching for a second opinion going forward. read more

Insight Dental Group has made going to dentist office not so much of a chore for me anymore. The staff are both very friendly & informative when explaining the inner workings of my teeth & the preventative ways to ensure a healthy oral hygiene. I truly am very fortunate to be able to have a peace of mind when having my bi-annual checkups. read more

I simply don't know why I keep going back. They use to have a wonderful dentist... 3 yrs ago. Ever since, it's almost a joke. This place won't do a root canal if you need it. This place won't even pull a tooth... Each time I go in, I get a totally different "opinion" of what is "needed", when the competition says nothing is needed. The attitude of the current dentist is a simple: "I don't care attitude"... but wait six months and she'll be gone too. All I can say is GOOD. At least the Hygienist is nice. read more

Horrible. The doctors at this location report that they bought the business from Dr. Crabtree, recently deceased. However, my experience with this "dental group" at Dr. Crabtree's old location is "one star" rated. I arrived at 9:00 a.m. for a scheduled one hour appointment, the doctor did not see me until over 45 minutes later, and I was in the chair for only around 20 minutes. I called to schedule teeth cleaning and to replace a filling among one or 2 other complaints, but the doctor instead spoke quickly about x, y and z and did not have the cleaning performed or the filling fixed. Showing up to the office was a waste of my time since he dentist did not take the time to perform what I originally requested. It was my impression that the scheduled procedures were skipped because the dentist was behind schedule. read more

I have been too many dentists before and I haven't met anyone so nice and charming dentist like Dr. Daniel Bove, He will make you feel comfortable and relax. Highly recommended! read more

I am very particular about my home dental office given that I have worked as a dental assistant. So when we moved to Houston, I was a little overwhelmed trying to find a good fit. Our insurance helped to narrow the scope, but I am so glad that we found Insight! Both dentists are excellent and knowledgable. All of the hygienists we have had (particularly Nancy) have been gentle and thorough. They send you email reminders and newsletters. You can even confirm your appointment through your email! My husband and I both got night guards and they worked with us and our insurance to get a great price. I love Insight and am an extremely satisfied patient!! read more

I have been a patient of insight dental since February 2013, and my visits have all been wonderful. I previously was a patient of floss and was told I would need a crown on one of my teeth. I came to see Dr. Mary abdou, and she said I only needed a filling, a crown would be a waste of my money. I got the filling and my tooth is fine. The location is conveniently located in the galleria area, and the office staff is always very friendly. read more

Excellent office, staff and dentist! As an oral surgeon I have had the honor of collaborating on complex treatment with Dr Bove including full Mouth implant restorations with amazing results. I have done dozens of implant cases now with Dr Bove and the outcomes have been as smooth as can be. He has a very gentle yet confident approach to his patients and I am proud to be a part of his treatment network! read more

What a racket! The first time I went here, the female used car saleswoman ummm...dentist, was up-selling mouth guards. Six months later, when I returned for a teeth cleaning, this gal was pushing snoring devices. After the hygienist finished, the female dentist advised me that I had 4 cavities. Odd, how I've never had a cavity in my life, but in a period of 6 months, I developed not one, not two, but four cavities. LOL, now for the real story. Presumably due to numerous complaints and exorbitant claims for unnecessary procedures, my insurance company pulled this con-artist ummm...dentist from their in-network coverage. I told her I would get a second opinion, but that didn't stop her from calling and leaving messages to schedule "this work soon." And once the insurance company kicked her to the curb, funny thing, all those calls for unnecessary treatment stopped. I got a second opinion from a reputable dentist. No sign of tooth decay and no, I did not have 4 cavities. read more

The other reviewer is totally right about this being a waste of time! I went there last week to get a cavity taken care of. The cavity happened to be in between 2 teeth- and was apparently tough to get to. But not my problem- they said they'd take care of it when I got my cleaning done a few weeks earlier. Anyway- so, when the dentist- Dr Mary Abdou couldn't get to it- the hygenist was trying to help her- and ended up doing most of it. I was glad that it was at least done! While eating dinner that night- the filling popped out. So I called them the next day, and they asked me to come in again to have it looked at. When I went back, the dentist was unsure- and had no clue what to do! This time , it gets worse- the receptionist was in the room and telling her what to do! I really should have walked out right then- but stayed to give the newbie dentist a second chance. Not even 12 hours had passed- and the filling came out AGAIN! I of course, called them and asked for a refund- the receptionist said she'd call back- which she did within a few minutes- and refunded my copay money, without any problem. (At least that) Now I have to look for another dentist- to make sure they haven't made it any worse. DO NOT GO TO THIS DENTIST! She still has a long way to go. read more

I have been going to the same dentist for 20+ years and after meeting Dr. Daniel Bove', I decided to move my business to Insight Dental Group. From the onset, I was very impressed with the front desk personnel, & Nancy, the hygienist! She was very competent in getting great x-rays & gave me some helpful tips on better brushing & flossing. The entire support staff was great! After an evaluation with Dr. Bove, he suggested a night guard to help with grinding. I would highly recommend Dr. Bove' for any dental needs! Easily 5 Stars! read more