This was one of the worst examples of customer service I've ever seen…read more My friend and I decided to try to place out and she ordered one of their rolled gelatos, and it looked like a completely different product. They refused to provide a refund or replace the order with something else. The only English speaking lady claimed there was no manager in the building, and later claimed she was the manager. She claimed that if she gave my friend a refund, she would get fired, and resulted in police needing to be contacted. I order a taiyaki and it was burnt and overcooked. Had to wait +30 mins. Italian soda was also 90% ice. DO NOT COME HERE. Ambiance was meh.

We got: Potato Corn Dog - Half Mozz Half Beef…read moreRegular Corn Dog - Half Mozz Half Beef Oreo Cheesecake Boba Green Apple Italian Soda Sweet Potato Fries Overall: Food was good Drinks and portion size should be improved For the amount of stuff we got and the portion size presented, felt a little more on the pricey end. Wish all food was presented at the same time, and that we got our drinks first. It was crazy how our drinks were the last to come out. The brown boba in the Oreo cheesecake tasted weird. And the texture was more in a gross jelly way than what I'm used to. Cheesecake Oreos flavor was a bit lacking in my opinion DRINKS ARE SUPER OVER PRICED FOR THE AMOUNT UR GETTING Workers were nice - no complaints Seating should be improved. Should have cushioning and better table and chair space. The bleacher set up and the crazy small stools and tables is not very comfortable, especially comfortable to look at.

This was our first time trying rolled ice cream and it was delicious! They also serve milk teas and…read moreboba which looked yummy too! They have a kiosk you can order from or a counter service option as well. Decoration is modern with lots of natural colors and elements like plants. They had board games and books available for customers as well! My only qualm (which is really only relevant to a small percentage of people) is that a lot of their ice cream flavors have bananas, which I'm allergic to. Still had lots of other options to choose from.

Great place with yummy desserts and welcoming vibes! Service was great and nice! We had boba teas…read moreand ice cream!

Love this place. Grab some Dole Whip and walk around the park on a nice day! The space is family…read moreand dog friendly with Vegan, Gluten Free, and Pup-Cup options. Six picnic tables provide ample space for large groups to hang out while finishing their ice cream. The only issue I ever have is the prices which can be a bit high, depending on which size and type of frozen treat you order. Specifically, I think the $4 size does not have enough more than the $2 size to be worth it.

This small snack shop is tucked in a shady and serene part of Washington Park. It's mostly for a…read morequick treat of hand-dipped ice cream, or a cola or snack. Though there are heavy wooden picnic tables under a roof, you're not going to have a substantial meal here because of the limited menu. Offers a Pup Cup of dairy-free ice cream for your canine guest.

A friend is visiting and knew this was the perfect place for our lunch before she left town. Really…read moreenjoyed our meal and she bought a cookie for the ride on the train. We even got to taste a fabulous piece of chocolate from the counter. Yummy

Price of a sandwich at the register is $5 (38%) more than the price listed on the menu, but…read moreotherwise, nice place. Recommended with caveat.

Average but pricey ($6.55 for 3 donuts). I can say I tried them but don't think I'd get them again.read more

From the owner: Mel-O-Cream donuts has been making Springfield's favorite donuts since 1932. Our store off of West…read moreWabash features our famous donuts, fresh brewed coffee, espresso drinks, Rolling Lawns super premium milk and ice cream and donut sandwiches.