Patients Beware and use at your own risk! Do not use the Ashburn location. The front desk staff is horrendous and unorganized. Total lack of professionalism. They cancelled multiple appointments on us with less than 24 hours notice and are always booked so scheduling is extremely difficult. Final straw was the therapist having a conversation with our 13-year-old about the number of 'allowed visits' (what 13-year old knows anything about insurance let alone having that conversation with a child) but the therapist failed to discuss this with any parent. Showed up for the next appointment and they had cancelled it, booked someone else in that time, and then tried to blame another doctor's office for not returning a form (that the PT office had just sent less than 24 hours prior.) Waste of time and money. read more