Fast response even on a snowy day. Friendly and knowledgeable. Glad to support a small local…read morebusiness. Now I'll call them every time.

Awesome company. Lucky to be a customer. Well pumped died once and tne came right up and replaced…read morepump. No easy process. Have had other small jobs fixed in a timely manner.

Incredibly responsive at replying to any service requests and really friendly! They did great work…read moreat my house with my furnace and A/C condenser. They quoted me within a day for the price and once I paid the deposit, they started on the work immediately. Now that my A/C is all taken care of, I just need to contact The Speedy Sparky to check out my pool to get it ready for this summer.

From the owner: Welcome to Jacobs Heating and Air Conditioning LLC, your…read moretrusted partner for all of your heating and air conditioning needs! We are a family-owned company located in Sanbornton, NH dedicated to providing exceptional service to our community. With over 9 years of experience in the industry, we take great pride in our workmanship, top-quality products, and unparalleled customer service. As a Mitsubishi Diamond Preferred Contractor, we are committed to delivering the highest standards of excellence.

Rymes was taken over by Superior Plus Propane. This review applies to Superior, although Rymes…read morewasn't much better. Terrible customer service. If you don't constantly call and hold their hands, you won't get anything from them. You have to do their work for them because they consistently fail to do their job and don't really seem to care. Their CSR's do not communicate with each other and do not follow up as they should. Given this is a service organization they have fallen terribly short of an acceptable level of service. Sadly, this seems to be the case within the oil and gas supplying industry. It's a bit of a monopoly and they all seem to have a "could care less, go somewhere else if you don't like it" attitude. If it were not for the good group-buy price we get for propane I would have kicked their six to the curb a long time ago. They have one service tech for our area, he is very capable and a good guy, "IF" you can get him! He came to our house to address a propane leak at our generator. He rounded the corner and said the installation was done completely wrong, and it was done by another Superior tech who no longer works for them. Good luck.

Worst customer service ever. Literally called them begging them to please call me back about a no…read moreheat issue AFTER they came and serviced it. Never got a call back. I called four times. Spoke with manager Ralph who said they would take care of it. Left him two messages afterward and he (1) did not take my call and (2) did not call me back.

Completed an HVAC installation job that was too complex for my local electrician. I was able to pay…read morefor and schedule the installation all on amazon.com. Up front pricing with a satisfaction guarantee. Two electricians arrived, and completed the job on the first visit, at the agreed upon price, no games or gimmicks. They were polite, professional, and competent..Way more knowledgeable than the guy from Dompier Electric in Brattleboro- for example the HB Energy guys knew what a PAM-1 voltage relay way, and how to install it, I didn't have to explain things like that. Dompier electric charged me $75 to do nothing. I went without heat all winter, afraid to get ripped off again, until I found HB on amazon. So glad I don't have to overpay for bad service anymore when it comes to electricians

Look elsewhere if you have the choice, but if you are out of options make sure you write down the…read moretime your technician arrives and leaves, then be prepared to call the office and straighten out the extra time tacked onto your bill. I have used them repeatedly over the years and this is not an isolated incident.