Great experience, great service, great price. I am an American visiting Australia for work. My Macbook is old and has several problems, but I have kept it limping along. I was planning to get it refurbished when I returned to the States; however, it crashed early in my visit. I found INO computers near Melbourne on the web. Josh from INO came to my work site the same day, accurately diagnosed multiple problems, took my computer in for repairs, sourced parts, updated and migrated my OS and did the necessary refurbishing within a few days. He was prompt and communicated well. The price was extremely reasonable and his work was excellent. I recommend anyone who needs computer help in the Melbourne area to contact INO and ask for Josh. read more