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    Innsbrook Estates

    5.0 (3 reviews)
    PriceyHotels

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    14 years ago

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    12 years ago

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    Innsbrook Resort - New treehouse

    Innsbrook Resort

    (19 reviews)

    Our first trip to Innsbrook definitely won't be our last!…read more We did a little getaway for our anniversary. While check in wasn't until 4, you are allowed on the grounds for the days you are there, whether you are checked in or not at your rental. Such a great perk! We spent the majority of the day at the Charette Creek Commons pool. Its huge, plenty of seating. There are umbrellas that are permanently in the ground so the chairs are arranged around them. There are no towels, bring your own and while inflatables are not allowed, pool noodles are. There is a food service area on site, they had BBQ this day, and prices seemed reasonable. There is a full bar on site, which beer is reasonable, I feel like the frozen drinks and other concoctions are priced high. Unfortunately every time I tried to get one of them, they were out or not frozen yet. There is a restaurant on site, Clubhouse Bar and Grill, however we had overheard there were several bachelor/bachelorette parties headed there so we opted to save that for another time. There is a little shop and creamery also on the grounds. We are not golfers but the golf course was popular and looked like a great course. Cannot wait to get back!

    I am in shock by my last experience here. This is for the Geneva Cove Condo on lake Aspen. Booked…read morefor 2 nights and paid $850. Once we got there on Friday night, the door couldn't be opened as the door chain was blocking it, which is very bizarre because that only happens when you lock it from the inside. They did bring someone to fix it and by the time it was all figured out, 45 min had passed. We needed to get inside to change into our bathing suits so we could go to the beach. Then once inside, my 5 year old got on the bed and was playing with my husband. My kid got inside the covers and I noticed an off white stain size of a hand on the white sheet (we all know what that was)! I tell her to get out of there immediately. I inspect the sheet and there are also hairs and sand. Makeup stain on pillow. They had never been changed it seemed like. I inspect the bed cover as well and notice a weird brown stain on it and a bunch of other stains. It was pretty much filthy. It had a film of dirt on top. Especially the throw pillows. They hadn't been changed or washed in months, if not years. You could see the spot in the middle where people had put their heads, it looked greasy and tan. I check out the other beds and they all had the same issue. Bed covers and throw pillows were all beyond filthy and smelly. I call customer service and explain the situation. They bring someone to change the sheet but only for one bed. I tell her they all needed to be changed. She goes back to bring more linens. Meanwhile the kitchen sink smelled like there was a dead animal in there somewhere down the drain. I ask housekeeper to come take a look while she was in there (she was really nice actually). I thought the smell came from the water, but she figured out it was actually the drain. FLIES were coming out of the sink drain as well. That's how nasty it was. She said she had some tablets in her car for it and that she was going to grab them for me. That did fix the problem thanks God, but it left me really grossed out with the place. Oh, and my mom went and cleaned the patio furniture as it was all covered in sand - tables and chairs. There was no where to sit. So by the time all this was over, it was dark outside and we missed going to the beach altogether. Innsbrook Inn texts me the next day saying they will offer me a late check out for all of the troubles they caused. I thought that was a joke. I told them they should have offered at least half off refund for wasting almost half my time. Honestly if they had any shame at all, they would have offered a full refund for having us come into contact with other people's nasty bodily fluids!!! They said they would offer me $120 off but no more. This was a complete rip off!

    Quality Inn - Side of building

    Quality Inn

    (20 reviews)

    $

    We had the best check in possible! They moved our room closer to my dad's accessible room instead…read moreof the next floor up ! The room linens were awesome and comfy. The tubs had wonderful stoppers for taking a bath that were functional . The shower pressure was pretty weak(only downside of stay). I am a shower snob so maybe it's not that bad. Dogs are welcome. We saw a few and heard a few. Furry kids are kids. Roz attended at the morning breakfast. 6am -9:30 ish. Waffles, eggs, potatoes, biscuits and gravy...toast, muffins, cereal(fruit loops and Raisin Bran), regular and decaf coffee, hot tea and cocoa, juice and zero calorie strawberry kiwi juice, yogurt , condiments include cream, butter, yellow and pink sweetener, salt and pepper. Ketchup too. The staff overall are nice, friendly, attentive. There is lots of truck parking. I really liked the clean and fresh smell. The hotel overall was maintained and clean which is good ! The lobby was welcoming and cute. I would definitely return. Staff looked happy, and that says a lot too.

    This hotel was conveniently located off I 70. It was a good value for the money. We booked through…read morehotel.com. It was cheaper than what the hotel offered. This hotel has been remodeled. The check in was easy. I had booked a king bed room it was on the second floor with no elevator so the guy at check in offered to take up our heavy bag. We ended up taking a room on the first floor. The room was very clean and new. Comfortable bed and pillows. Great water pressure. If I had to improve it would be more lights in the room but overall a great stay. They offer breakfast.

    Innsbrook Estates - hotels - Updated August 2026

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