Peninsula Family Dentistry is the best office for anyone struggling at the dentist. As a child, I…read morehad incredibly traumatic experiences with an unethical dentist. Because of the pain and fear that I went through I developed a debilitating dental phobia. I went to a few different dentists in emergency situations as a teenager but then stopped receiving care for 18 years because the fear was so powerful I was unable to conquer it. Finally, as an adult, and in a situation where I was in considerable pain, and had no choice but to seek out a dentist specializing in patients with dental phobias, I looked for a dentist willing to do IV sedation dentistry even for the small cavity that had developed after decades without office cleanings. Even though my experiences at this other office were excruciatingly painful and exhausting- I continued to go there because I had developed bone cancer and maintaining my dental health was no longer something I could avoid without risking my life. Unfortunately, the work that was done there was sub-par and a crown needed to be completely re-done after just three years. I paid for both services, which I should not have had to. The last experience I had at that dentist was so incredibly traumatic and painful that I had a dissociative PTSD attack. I developed an infection and tried to get in contact with them but they were out of the office and I couldn't figure out any emergency contact information. In a panic I called Peninsula Dentistry fearing the infection could spread to my jaw and cause osteonecrosis because of my chemo. I called in tears while having a panic attack trying to explain my situation. Even though it was minutes before closing, I reached Rhyana the office manager and not only did she not make me feel rushed despite my terrible timing in calling, but her genuine kindness immediately put me at ease. They were able to see me incredibly fast and in the initial meeting, Dr. Duffy listened patiently to all of my fears and extensive list of things that made prior experiences with other dentists so traumatic. Dr. Duffy's assistant, Kimmy- was beyond understanding and definitely one of the most committed and incredible people I have dealt with in a medical setting. Both Dr. Duffy and Kimmy asked so many questions to be sure that they knew what to do to make my experience something I did not even believe was possible. I felt like I was the only patient in the office as they spent so much time getting to know me, getting to know my past traumas and truly listening to the things that I believed would make any experience tolerable. Today was the day of my root canal and of course I could not sleep last night. I had some faith that the experience wouldn't be as horrific as past experiences, but still- I was terrified beyond belief. Immediately I was greeted warmly by Rhyana who treated me like she had known me for years and not two days. Everyone listened to every fear and every suggestion I had, and not once was I rushed or made to feel that my fears were invalid. When it came time for the procedure they both tried multiple little things to ensure my absolute physical comfort in the chair before we even began. Dr. Duffy explained everything that he was going to do and l was doing my best to not embarrass myself by crying or becoming hysterical. Before I knew it the nitrous oxide was working in a way it never has before. I did not feel a single injection as Dr. Duffy numbed me. I felt absolutely nothing through the entire 4 hour procedure. Not only was the process completely painless, but Dr. Duffy and Kimmy made me feel so comfortable and safe that I actually fell asleep. The whole process felt like it was over in 5 minutes. When it was over and they turned off the nitrous I began to cry. Not because the experience was a bad one, but because it had been such a good one I was saddened at what I had been putting myself through for years. If you suffer from any dental phobias- there is no better place than Peninsula Dentistry. Dr. Duffy is a miracle worker and I look forward to a life without fear at the dentist, which is a life I dared not even dream of for myself before today.

My Wife and I recently moved from Gig Harbor to Reno, but had both been patients at Peninsula…read moreFamily Medical for over 10 years. All of our experiences with the doctors, PAs, nurses, and front office staff were wonderful. Dr Jennifer Smith was one of the nicest, most caring doctors we have ever encountered and her staff was top notch. We will miss their care and hope we can find a facility in Reno that provides even close to the level of care we received in Gig Harbor. Dave Hendricks (now in Reno)

I cracked a front tooth on Thanksgiving. Dr. Chang was able to get me in the very next day…read more(Friday)! I left with a brand new beautiful tooth! Wow, talk about great service. I'm so grateful to him. The entire staff was amazing!

Poor customer service. Was given the option of a deep cleaning or regular cleaning. Not given cost…read moreuntil after decision to have the deep cleaning done. Unable to afford and then told they would not do a normal cleaning when I tried to make an appointment.

Fabulous Practice! Caring staff and doctor! Highly recommended!!!…read moreDr and staff truly care for patients and standard of care!

On the eve of my 81st birthday I was hit with a major toothache. That's a day before Christmas Eve…read moreand a Sunday, no less. Spent a sleepless night in agonizing throbbing. His website says the office is closed but there is a link to Dr. Aichelemayer's cell phone number. Those of you at my age who call a doctor get the usual lead-in "if this is an emergency, call 911..." followed by nothing helpful to sooth my pain. I called the number and the DOCTOR ANSWERED!! This is Christmas Eve day and a Sunday!!! Walked me thru pain relief, the called Rite Aid and prescribed what I needed. All is well and I will report back to him after Christmas. I am forever grateful.

Initial exam required a ton of paperwork, was lengthy, lots of upselling, and ended up running out…read moreof time for cleaning. Re-scheduled online for 4 MONTHS later, and asked to be put on waiting list. Calls to office to schedule directly went unanswered. Day before cleaning appointment was texted that appointment was canceled. Was told to call to reschedule, and again, no answer. Lame.

DO NOT MAKE AN APPOINTMENT FOR MONDAY OR TUESDAY!!!!!! The…read moreoffice is open some Fridays, and you are required to call to cancel appointments 48 hours in advance. If they are closed you are unable to cancel your appointment and will be charged $100.00. My wife and I had appointments for a Tuesday, called on Friday, no answer and you cannot leave a message to cancel an appointment. Called on Monday to cancel, was charged $100.00 for each appointment. I will not return and will not pay the cancelation fee.

Warm welcoming staff, very nice dental office, latest in equipment. So glad I changed my dental…read morecare to Cedarbrook Dental

This dental group makes my whole family feel comfortable as soon as we walk in. They are willing to…read morelisten to every concern and take the time speaking with the children as well. They make sure we have a clear understanding of any procedure or treatment plan prior to just digging in. I would highly recommend this practice as your family dentist. Just go in for a consultation or say hello and you will see for yourself.

The best dental care ever! The staff are great, professional, courteous, friendly and welcoming…read more The dentist was nice and informative and they make you feel right at home. I would highly recommend to all!!

Always a great experience! Friendly, caring, painless,as well as, professional. I've been a client…read morefor over 20 years & highly recommend the "Opalesque Team"

Alright, this review is going to start at the beginning. I started coming here roughly 5 years ago…read more I hadn't been to the dentist in over 10 years. Everyone's mouth ages differently, and mine? Mine was a mess. I needed to have 2 major gum grafts, a few root canals, a few deep cleanings, many scaling's, fillings, etc. I am still nowhere near done, but I can solidly affirm the quality health care this place can provide. Due to the pandemic, staffing has been an absolute nightmare, everywhere. The Silverdale location is no exception. I have had to travel to Gig Harbor a few times to have a root canal and a crown done, because the Silverdale location had lost its dentist. The dentists and surgeons also are shared between the other locations, so I had a crown lengthening procedure done on my tooth at the location in Lynwood. With that being said, I have interacted A LOT with the staff at Bright Now Dental as a whole. From Silverdale, Gig Harbor and the Lynwood location, each person I interacted with was friendly and attentive. I was also very nervous each time I went in, but they made sure I understood what was happening and that I was in control. The crowns I have gotten are all excellently placed and were done using the latest scanning technology. The dentists, dental assistants and periodontists really know their stuff. I never felt like they didn't know what was going on. They accept insurance (I have Delta Dental) and they also allow you to sign up for Care Credit, which I did. I would recommend this place for sure. They have taken great care of my mouth and helped me get back on the road to recovery.

front office five star. everything else one to zero walked out in tears both time. Rude no…read morecomparison felt as if my issue where all my faul.

I wish I never stumbled on them. They don't really care about the person at all, they just care…read moreabout the money they can take from you. They will charge you $50 bucks for 48hr cancelation fee regardless of the situation, you can be on your death bed and they don't care, pay up and then add insult to injury by telling you to have a nice day! it's ridiculous!

Very inconsiderate of families that all of a sudden have sickness pop up the day of an appointment..read more

Love love love this dentist office! I have been so bad about dental work in the past( one to may…read morebad experiences) but Dr. Martin was very attentive to my needs and took it slow when I needed a min, also her work is excellent, done right the first time. She is also personable, she remembered I had kids and asked about them. Jen and Alicia are very professional but they joke around and make you feel comfortable from the very start. Jen has a kind way of telling you to get ur life in order and take care of your teeth, Love her! Alicia knows how to keep the practice running with ease! I highly recommend this dental office! ps... The night guard they offer, get one! They are AMAZING you'll thank me later!

I never write reviews but my experience here was so disappointing that I feel like I need to share…read moreit. Earlier this week I had a consult to discuss bonding, which seemed to go well, and I signed a quote from the receptionist, Alicia, for around $1700 for everything. Two days later I received an email, rather than a call, stating that they had made a mistake. I was okay with paying a bit more if necessary, so I wasn't concerned until I saw that they had doubled the cost to $3500. Alicia never took direct accountability for quoting me the wrong amount, instead saying that she was "sorry that an inaccurate price was quoted" as if it wasn't her mistake. There have been a lot of minor issues, like rescheduling me last minute, that I have looked past because I understand that things happen, but the way this situation was handled showed a lack of care that is extremely disappointing.

Been going to Dr. Kvinsland for 18 years. I feel like family as my wife has taught his kids and we…read morehave shared memories throughout the years as our children have grown. Desi is my hygienist and she is such a sweetheart. I wouldn't dream of going anywhere else. Highly recommended for the friendly atmosphere. The two negative reviews here aren't even close to the reality of the practice. You will not regret.

I am leaving this practice. I received a bill where they charged $8 on a $25 balance per month for…read morebeing late. That is Mafia technique! They also aren't clear on what's covered so you don't know how much you will be paying. There are other dentists who take more insurance plans that have great service. Take a pass.