Good dental experience, but very shady billing practice,( they overcharged me over $1000, it was resolved with pressure from my insurance, they evidently didn't follow their contract which resulted in an investigation by the insurance company. Failed to return phone calls. It was a simple matter to resolve, yet it took months read more

I cracked a front tooth on Thanksgiving. Dr. Chang was able to get me in the very next day (Friday)! I left with a brand new beautiful tooth! Wow, talk about great service. I'm so grateful to him. The entire staff was amazing! read more

Poor customer service. Was given the option of a deep cleaning or regular cleaning. Not given cost until after decision to have the deep cleaning done. Unable to afford and then told they would not do a normal cleaning when I tried to make an appointment. read more

10000% recommend this dentist office. I have had so many bad experiences at outside facilities and thus have been avoiding dental work which in turn has left me with a lot of work i need to have done now. By some miracle I came across Dr. Chang, who single handedly has helped me with all things dental anxiety. He is truly passionate about the work he does and cares about his patients. He listens, explains things on a level anyone can understand and he does great work! The rest of the team at the office are wonderful as well. Everyones always so professional and knowledgable and it's obvious they love what they do. Thank you Olympic Dental for changing the way I feel about going to the dentist read more

I started coming to this office about a year ago. At first, it was fine. Dr. Donnelly was friendly -- we'd laugh, share some jokes -- and I felt like I was in good hands. That all changed when I was referred to their oral surgeon, Phil Kasier. Before the appointment, Dr. Donnelly said Phil was "very passionate about his job," which struck me as a weird thing to say. Then I met Phil... and wow. The arrogance hit the room before he did. He gave off such a smug, hint of racist, rude vibe while discussing treatment and pricing. His whole attitude completely turned me off. Even if I had the $6,000+ it was going to cost, I'd never give that kind of money to someone who talks down to patients. No thanks. When I came back for a cleaning, Dr. Donnelly asked if I'd moved forward with Phil. I said no due to cost and jokingly asked if they knew an oral surgeon who did pro bono work. That joke apparently didn't land -- they got noticeably annoyed and snapped a very stern "no," like I was a kid begging for candy at the checkout line. As I was leaving, I overheard Donnelly telling the staff how I asked about a free surgeon. Extremely unprofessional and I wasn't serious, if I was it didn't warrant the attitude! That was my last visit. Dental insurance barely covers anything, and when I'm paying out-of-pocket, I expect respect -- not arrogance or gossip. I brought my family here too, but none of us will be coming back. Save yourself the trouble -- take your time, money, and teeth somewhere else. read more

First off it takes hours for cleaning and other services. I had a crown put on and their imaging machine didn't work correctly, then their water didn't work. By the time I could get crown on, my novocaine had worn off so it was painful. Won't go back. read more

This is the worst dental office I've ever visited. I have used "Modern Dentistry" for years in Olympia, Texas, and Gig Harbor and this one (Gig Harbor) is the only one that receives a thumbs down. Here's a little background, I have a fear of dentists. A real fear and it is due to childhood trauma (related to dentistry), so I explain all of this in the initial paperwork and visit. This way we can ensure it's a good fit for both of us. It was obvious it was not a good fit at the beginning there were lots of red flags (e.g.) changing the dentist's day of the appointment, rescheduling every appointment more than once, unwillingness to fix other issues during the appointment, no dental hygienist, and cleanliness of the office. I received a call today to reschedule an already rescheduled appointment, which make my cleaning appointment late by a couple of months now because they keep scheduling my appointment times at a time they're not even open. This is not the first time this is continual. I was told today that they close at 4:00 PM daily and are not open on weekends. If they would've told me this at the beginning I would've already found a dental office that could accommodate seeing me after work or on the weekends. Unfortunately, this situation with this dental office has heightened my fear! read more

My first time there and a very positive experience. Dr. Donnelly is not only competent but approachable and personable. She listens! The staff there was a pleasure to deal with. State of the art equipment. Very clean. Very thorough. read more

We changed our dentists after 15 years somewhere else, and have been glad we did. Olympic Dentistry does a great job of scheduling, and providing follow-up reminders via text message & emails. When my dentist was not available, they called and we rescheduled for a time still within the week I was supposed to go. They really try to work with you. We have Delta Dental, and they accept that coverage. read more

Dr. Chang is the best dentist I have ever had. He cares about your dental problems but does not push you to go for procedures that might be marginally beneficial to you. read more

I have seen Dr. Luke Chang several times and he is the best dentist ever. He repaired my broken molar with a crown, and was very careful and considerate, explaining well before every stage, very gentle with freezing, thorough and careful in performing the procedure, and my outcome was superb. His friendly patient manner put me at ease. Assistant Isaiah was also great - efficient, considerate and gentle , very knowledgeable and he and Dr. Chang make a great team. I give them both my highest rating. read more

Had my appointment today with Olympic Modern Dentistry. Hands down one of my best experiences at the dentist. I arrived about 20 minutes early for my 5:00 pm appointment to fill out the needed forms. I was called back for x-rays just after my scheduled time. Megan the dental assistant was caring and quick with the x-rays. I was definitely very impressed that they did a full pano x-rays, as well as individuals images. Had a cleaning with Dr. Chang and he took great care during the whole process. It was refreshing to not feel rushed and he took the time to answer all of my questions and concerns. I felt the cleaning was very thorough and I really appreciated that Dr. Chang and Megan made sure that I wasn't in any discomfort during the process. I look forward to coming back for my ortho consultation and next cleaning! Overall a stelar experience! read more

If I could give them a zero review I would. A new dentist work on my husband who's teeth was fine. He came in for a cleaning and was told he needed a procedure. Apparently the procedure was done by a new dentist and caused tremendous pain and suffering to my Husband and made a mistake. My husband had to come back several times to Fix something that dentist caused. The owner said she got rid of that Dentist since. They seem to have a billing issue. We gave them two dental insurances to work with. My family only went there for a couple months since they seem to mess up on dental procedures and yet somehow they use my daughter orthodontist benefit. I found that out when I went to get braces for her. She only had cavities filled. I am Still getting a year later notices that they are trying to bill my insurance. read more

This dentist has no integrity. I asked them to verify my insurance would cover the crown. They said they called and got approval that it was covered. When the claim was denied, they said the insurance changed their mind. My insurance has no record of the pre-approval call being made. They have a valid record for every other pre-approval, but not this one. Either they lied to ensure they could charge me for the most expensive procedure rather than opting for a repair, or they are incompetent and just didn't do their job to ensure the procedure was actually covered. Either way, the trust has been lost in this provider. Rather than make it right as most dentist offices would have done, they decided to lose me and my girlfriend as clients. This was a poor choice as we both stayed with our previous dentist for 15+ years prior to moving to the area. So, I'm pointing out bad business decisions as well. read more

I saw Dr. Phil Kaiser for my wisdom tooth removal, I am very impressed with how well I am healing. He was very kind and even noticed that I should have my frenum cut back to avoid future gum recession, so I was able to get that done at the same time. The team there is kind and experienced and thoughtful! I definitely recommend going here! read more

I had an appointment with Dr. Chang and his dental assistant Rachel. I was getting two crowns and had three cavaties. Usually when I get the shots to numb my nerves it hurts quite a bit. Dr. Chang gave me the shots and there was almost no pain. They communicated with me the entire time and made sure I was comfortable. I had all of it done in one appointment and I was able to take a break when I needed one. They were a great team. I have found my permanent dentist and dental assistant. read more

FIVE STARS! First appointments 3 years ago were excellent, Dr. Albers was wonderful. However, she transfered, so I needed to see a new dentist there. That experience went very poorly and I decided I would never go back. (new crown fell off in 2 weeks, needed an extraction instead). Fast forward, I decided to go back one more time to give it another chance, so glad I did! New staff and even a new dentist. The receptionist was great! The xray tech was outstanding, she was gentle and efficient. No poorly placed bite wings cutting into my gums or resting on my tongue, (no gagging) no pain. Dr. Chang is great, very gentle demeanor, educational, doesn't oversell anything, acknowledges dental office anxiety, made me feel relaxed. Ended up with a long appointment with the hygienist. I have never had such a good experience with a dental hygienist as I did this time. Very detail oriented, spent 2 hours on cleaning, root planing, descaling and a laser treatment. (3 years of covid kept me from the dentist). She was pleasant, very gentle and very thorough. HUGE thumbs up! I will be going back, so glad I now feel I have a dental office I can stick with. read more

UPDATE: It's been nearly one month since my first appt (which was 1 week prior to the root canal appt) Where the dentist put me on an antibiotic known as clindamycin. I had diarrhea after this antibiotic however I knew that was normal. Fast forward one month later the diarrhea never stopped. It worsened. And along came stomach pain, nausea and sever illness. I now have a serious and fatal illness known as C Diff- clostridium difficile. After several dr appts and scans and labs we figured out this medication this dentist gave me causes me to have c diff. This is a severe infection that can cause sepsis of the colon. DO NOT GO TO THIS ESTABLISHMENT. Oh and by the way, they have no trouble reaching out to me for payment. But couldn't care less about me read more

This is the best dental office I have been to. I hadn't seen a dentist in 2 or more years and I dont really floss, so I was nervous about how much work I would need. Everyone here is super nice and they made me feel very welcome. I had to have a deep cleaning and a filling done so I was here for awhile. Ashley was great, she got me settled in and took the xrays. Dr Ahn was super nice and gentle with my teeth, she did my exam and filling. Tracy was also gentle and made sure I was nice and numb, she gave my teeth a deep cleaning which I really needed. (Don't forget to floss!) My gums werent in the best shape. Nicole was awesome. She helped me understand what my insurance covered which was confusing at first but she explained my options well. With her help I was able to choose the best payment option. I highly recommend Olympic Modern Dentistry! read more

This place is a total rip off. I paid for my daughters braces in full blandly. I paid for her expander 100% of pocket because they said insurance doesnt cover it. Turns out my insurance does in fact cover the whole cost and they never even attempted to bill them for it. No body can answer questions on what I actually paid for or the status of my refund. So glad I transferred care to another orthodontists. The new orthodontists also said that the 30 month care plan they put me on was way too long for my daughters teeth. My insurance paid them based off of 30 months so they screwed me that way as well. read more

OMD is a preferred provider for my dental insurance so I decided to try them out. I am glad I did. Easy scheduling, saw Dr. Skipper for my check up and a crown, he communicates well, is kind and did an excellent job -- as did the Rachel the assistant for my crown. Rachel is super at shade matching. The best part one visit for a crown. This included the crown prep, them creating the crown, me listening to a book while crown was made -- and a little nap, and voila new crown that matches the rest of my smile nicely. Thank you Dr. Skipper, Rachel, and OMD staff. read more

My family has been going to this dental office for a few years now. Their customer service is impeccable! Natalie, Emily and Melissa are so kind and welcoming. The level of care is wonderful from the waiting room to reception to the actual procedures. Very pleased we found this location! read more

Ive done over 50 laps around the sun... And unfortunately seen more than my share of Dentists! Dr. Ahn and here team are hors-concours! My list of why this is THE BEST dental office ever is long - so ill bullet the top 10 reasons just for your ease of reading then add a little more about my personal unlucky dental history AFTER that. 1. They really they hard to fit you in as soon as possible (like working through lunch to help someone be taken care of). 2. They really LISTENED to my needs, my concerns and addressed all of them, and they respected my (somewhat alternative) opinions and views. 3. This is the first dental clinic where the ENTIRE team treats each other as equals and with respect. If there is one thing i cant stand is an egocentric (most often male) dentist that treats the assistant or hygienist or receptionists as "inferiors". Ive seen it much to often I instantly loose my respect for the Dr. 4. Their equipment is state of the art modern! Digital X-Rays, photography, and SAME-DAY crowns all done in house! (I got 2 crowns on my first visit and they are absolutely PERFECT!) 5. They seem to all be perfectionists, from making crowns, to cleaning, to getting perfect images to an some serious dentist fears, and for e series of reasons i wont go on about, my teeth are super fragile and require intense maintenance .... I had an emergency - chipped front tooth and my other front tooth was also having problems... Depressing! I called and got an appointment pretty quickly - I have never felt as cared for as i did by the t read more

I was referred to Dr. Ahn by a family friend who had a great experience. I've never been to a dental office so high tech and clean. I had a new patient consult and a crown done in about 2.5 hours. This was amazing because a crown in the past took me 2+ weeks and two visits to complete. When Dr. Ahn was done, I couldn't tell which tooth had a crown! I really appreciate the fact that she explained everything to me thoroughly before and during my procedure and seemed to have a very genuine personality. Oh, they also have a chest full of toys and a Playstation 3 that occupied my little daughter while I was getting worked on. read more

I dropped in for an emergency procedure and Dr. Ahn and her staff were outstanding. The injections by Dr. Ahn were painless and the procedures went smoothly. I couldn't be happier how things turned out as I left feeling so much better. The office itself is very clean and modern. The prices are also very reasonable. If you're in need of a dentist, I highly recommend giving Dr. Ahn a try. read more

I am a big fan! I regularly go 1-3 years without seeing a dentist which drives my husband crazy. I just can't seem to find time to have someone scrape my teeth and tell me bad news about my oral hygiene. This place is awesome and I will go regularly because they are so kind, fast, thorough, flexible and friendly. I came in for a regular exam/cleaning knowing it had been too long and left happy. I appreciated that they asked me in advance what services I was interested in so that they didn't try and sell me on things like "celebrity capped teeth!" I was impressed by their clean office with what looks like the most up to date equipment. It really is modern! I had an initial consultation and then they set my appointment for another day. I was a bit annoyed at first because I don't like going to the dentist in the first place and then trying to find another day to get my teeth scrapped, drilled, etc was daunting but I'm glad I did. I arrived on day two for a deep cleaning with lasers, a cavity fill, sealant, and an in office whitening session. I could not have left happier! The team scrapped my teeth until they were squeaky clean, filled my cavity/seal in record time and then set my up for the teeth whitening. They numbed me up so I could get through all three sessions. All in all it was awesome! I most appreciate that Dr Ahn ensured I got everything I needed done in a quality and timely fashion. This meant the team had to stay an extra 45 min to get everything done. THANK YOU! I'll be back and I highly recommend this dentist and her team! read more

One stop shopping: we love that the dentist, orthodontist, and endodontist are all in the same place, making Olympic Modern Dentistry especially convenient for our family of five. The staff is so friendly and they always go out of their ways to help us with scheduling, insurance, and more. The hygienists and doctors are knowledgeable and have great bedside manners - they're more than qualified to treat my whole family: my toddler, my teens, and my husband and me. I highly recommend this place for all of your dental needs. read more

This dental office takes advantage of its patients and pushed several procedures on myself and other family members that were unneeded. I trusted my dental healthcare professional to not over-sell me or treat my mouth as a money maker. However, my back tooth was sawed down to almost nothing for a hefty cost. I didn't realize until later when my new tooth cap broke (within 2 years, though it was guaranteed to last 10), and I had since moved to a different dentist office, that the entire procedure was unneeded and actually was more detrimental to my tooth than helpful. Thankfully, my new dentist office was extremely supportive and helpful in resolving the issue, but still, they could not undo what had been done at my cost (both financially and health-wise). The focus of this dental office (chain) is purely to make money off of their patients with no care for their health. read more

I came back for a dental composite treatment. This procedure was under $300. Dr. Alber's dental knowledge and artistic talent trans formed my 'homeless man' smile into a 'Brad Pitt' smile in under an hour. First time in years I can smile in the mirror! read more

This is possibly the best dentist office. My experience as a patient from beginning to end is always spot on. I've had many procedures, small and large, done by Dr. Ahn and all have turned out perfectly. Every time Dr. Ahn numbs me with the needle, I honestly don't even realize that it's over. Dr. Reyes is just as amazing. You can feel that she genuinely wants to offer the best solutions to help with my dental needs. Her bedside manner and crown she worked on was on point. I travel often for work, and of course two days before my trip, my tooth cracked. I called OMD and they were able to get me in, during a busy schedule nonetheless, to help me with my situation. I was in and out in about 2 hours and this really saved what could've been an awful trip. Another helpful tip is that the office has specialists. I've never seen this but it makes total sense, because now I can see my general dentist and specialist (Dr. Lee the Periodontist). They are all in the same office so they can talk/consult with each other instead of me sending my x-rays to a different location and hoping that they're on the same page. This is so efficient and convenient for me as a patient. Having gone to so many dental offices, I'm certain this is the very best, hands down. read more

Although I didnt have dental insurance at the moment, I was still treated like a valued customer and was provided care as if I were already a regular patient here. We recently aquired dental insurance and will be making this our place for all our dental needs. My wife and I were very surprised to receive a call from the surgeon the evening after my procedure, who called to make sure everything was ok. Never had this happen before. It gave me the opportunity to briefly ask a few questions to put my mind at ease. read more

Last year I was in pain and my regular dentist couldn't get me in for a root canal on a molar. I called around and they fit me in surprisingly fast. Dr. Ahn numbed me and then proceeded with my root canal... half way through I started feeling EVERYTHING and she stopped and re-numbed me, continued and I could still feel every time she hit my nerve. Numbed me again and again... wasn't taking. I have a high pain tolerance and have had a root canal before and never experienced pain like this. I was squeezing the arm rests and had tears streaming down my face when she stopped and asked if I wanted her to stop because she couldn't get me numb. I said no, just continue I'm already here and my tooth is already opened. She "finished" my "root canal" and sent me on my way with antibiotics and ibuprofen. I got in my car and called my husband crying. I've never received dental care like that before in my life! Fast forward to today and I have an abscess on my gums below this same tooth. Went to my normal dentist and he told me she did not go down all the way for a proper root canal. Not only did I endure pain at this office, I wasted my money on a botched root canal. Now I have to go see a specialist that's going to cost more time and money. Save your money, time, and heartache and find a dentist that knows what they're doing and does it right the first time. read more

Just got home from my appointment at Olympic and I must say that my original distrust in the dentistry business was further cemented into my mind. It has been a long time since I've seen a dentist, and I knew there would be problems, but their refusal to clean my healthy front teeth if I didn't pay for $800 deep cleaning left feeling that this and so many other dentists only care about the upsell in services. Yes I know my teeth have some big issues which I knew before I ever walked through there door. I just wanted to get myself back into regular visits with dentist and they did nothing for me to get me back. When a customer wants a cleaning, please give them service they made an appointment for. read more

Great place. They get you in and out as quick as possible while still doing what needs to be done. Super nice people too.

Dr. Ahn is the best dentist I have been to. She was very gentle when working on me and explained things as she went along. I was surprised to get a phone call from her the next day to follow up on me. The office is modern and new and I had my own personal tv to watch while Dr. Ahn was working on me. It's in a big complex so it's nice to have lots of parking available. Highly recommend. read more

Exactly as the name states, this dental office is MODERN. I was pretty surprised when I walked in that new patient exams were $59 because the office itself looks expensive. They seem to have the latest in dental technology and the staff is also top notch. I haven't had much success in finding a dentist I'm comfortable with but I think I've found my dentist for life! Dr. Ahn was very friendly, knowledgable, and thorough. Having had this dental experience with Dr. Ahn makes me question my past visits with other dentists as they don't seem to be up to par. At the end of the day, I had an exam, cleaning, and two fillings done (all while watching TV) and scheduled another appointment to get a crown. I highly, highly recommend Dr. Ahn at Olympic Modern Dentistry. read more

I recently took my mother to Olympic Modern Dentistry and was blown away. My mother is very nervous about going to the dentist and the entire staff took exceptional care of her. Dr Ahn was so comforting and gentle that my mother is actually excited to go back again. The office was clean and modern and everyone made us feel like we were family. I would highly recommend them. read more

My cleaning went well, with nice staff. However, the expertise does not seem to be there. In fact, after seeing a periodontist at olympic modern dentisty(works of of their building 1 a week) it is clear to me that I will never be going back. After getting 2 more opinions, I have realized that this periodontist would have made my matter worse . Never again. His suggestions were completely opposite of the other specialists I went to. Maybe to get a cleaning you can come here, but for anything else...I'd suggest getting another opinion or steering clear from here. read more

As I just had x-rays and a consultation, I can only speak to first impressions. That said, I was very impressed with the office and their state-of-the-art equipment, the cleanliness of the office, and, even more so, their professional - but extremely kind staff. From the moment you get there you feel welcome and you can tell that they generally want you to feel comfortable. Dr. Ahn was very thorough, but caring. The Office Manager was amazing, kind, explained my dental plan to me. She certainly has a way of making you feel calm in a somewhat stressful situation. I will definitely be back should I need a crown, as crowns are fitted "in house" in a single visit...Wow! read more

Well it's been a couple of days since my wife has had her crown done. It's hard to believe what an incredible experience and awesome outcome. It's almost as if it never even happened. She went in on Friday, upset that her tooth broke, scared to go to the dentist, much less a new dentist, and 2.5 hrs later, after X-rays, a total of about 5 minutes in the chair, waiting in the lobby for the porcelain tooth to be made, another few minutes in the chair and all done. No pain, no impressions for the crown, not even the slightest discomfort. WOW. Dr Ahn was top in her class and it shows. As well as we couldn't believe the latest dentistry equipment we had never seen or experienced before. Makes us no longer concerned about going to the dentist, which believe me is huge. E.B. Well it's a week later and I decided to take advantage of their $59. Special. Full mouth X-rays, cleaning and consultation review with Dr Ahn. Another great experience. We have a dentist in LA that we have used for 30+years. He will never invest in new equipment because what he has works and it's paid off. However, from a patients Perspective, there is a huge difference. Can't tell you how happy we are to find Fr Ahn and her staff. All great folks. read more