This is my happy place, because I always leave feeling like I'm walking on a cloud. I have…read morecervical stenosis, which gets pretty painful and Joe Goodwin makes it go away - more than anywhere I've ever been to. Everyone here is friendly and professional and I can't recommend it enough.

Joe Goodwin, the owner, gave me a dry needling induced pneumothorax on January 30th, 2024 during my…read more11:30am appointment, which put me in the ER and then the hospital through until the evening of February 4th, 2024. My left lung collapsed 60% due to him medically injuring me. I called him from the ER and from my hospital room. He never returned my call, and charged me for the visit. Never even said he was sorry for collapsing my lung for a week. Good thing he didn't dry needle both shoulders, he might have killed me. Be careful with this one..and he really likes to touch inappropriately too. You've been warned.

I don't know where I would be without these folks. I've been going here for years and they always…read morefix me right up. Either from a simple injury or (currently) rehab from a very large orthopedic surgery. Everyone here is kind and really knows their stuff. I don't go anywhere else for my PT needs!!

I was suffering with pain after a major surgery and called Baylor Rehab Richardson Collins and made…read morean appointment. BEST decision ever! From the first appointment with Heather Bell, I started feeling better. She was educated, trained and up on current treatments. The environment is very clean and welcoming. It has been a place of healing for me and I'm thankful. They filed with my insurance company and that helped me focus on my individual therapy program. The equipment and tools they have available really worked for me. I was given information on all sorts of things that have been extremely helpful in my recovery. I was able to get appointment times that worked in my schedule. I really liked the text message appointment reminders. Truly the best part, I'm not suffering in pain any longer. THAT is the whole point. Everything else...a bonus! Thank you thank you thank you Heather! My experience has been 5 star PLUS.

The outside of the building doesn't have any signage indicating that the Physical Therapy of…read moreRichardson is located here. All of the doors had some university name on them. Once inside, the information sign indicated the names and locations of various businesses. PT of Richardson was among them. I have only had one visit here so far, but my initial consultation was good. I was referred here by my primary care medical staff. The facility called me as soon as they received the notice of referral from my medical team. I had been working and unable to answer my phone during business hours, but this place called and left messages several times. I appreciated their persistence. I filled out paperwork digitally prior to my appointment, but I still had paperwork to complete the day of the visit. The physical therapist seemed to be very knowledgeable. He was patient and listened to me discuss my issues. He took time to measure and evaluate my mobility and gait. On the first day, I was given several exercises to do during the session and asked to continue doing them at home for homework. It was recommended that I attend therapy at least twice a week. My evaluation was in the evening after normal business hours. The facility was brightly lit and there were several people there (front desk staff, the physical therapist, therapy assistants, and clients). Daytime appointments are also available, but it is nice that after hours are available for clients working an 8-5 job. The therapist was great at explaining the exercises and techniques to do. He watched me perform them and told me the reason behind doing each of them. I'm not sure I will have this much attention at future sessions, but the therapist did say he oversees the staff who work with each of the clients. I'll report on my progress after attending several sessions. At the moment, I have shooting pain that comes and goes in my right heel. Having had plantar fasciitis in the past, I recognized that something is a bit different this time. An Xray taken previously shows a bone spur, but perhaps neither of these or both of these along with another issue are to fault for the pain. In any case, I'm doing big toe exercises which seems completely unrelated except that the therapist explained so eloquently how the big toe can contribute to so much of the fascia issues. Fingers and toes crossed this brings some relief.

After three months of PT, I wanted to share my personal experience at Physical Therapy of…read moreRichardson. Everyone I encountered, from the front desk assistants, to the physical therapists were all professionals in every way and working only in your best interest. The equipment is sanitized after every use. Masks were required, and temperatures taken at every visit. The room is never overbooked or crowded. The therapists work with your limitations never forcing only encouraging you to do your best that day. I am definitely on the road to recovery and would highly recommend this company.

Agree with the previous review. Had a great experience here and Hilary was my main PT. She was…read moreknowledgeable and helped me tremendously. They all were friendly and always greeted you at the door. Highly recommend these guys.

Michael and his team come highly recommended. Everyone I came in contact with was friendly and…read moreprofessional. The check-in process was easy and the wait time was minimal. I am a firm believer in physical therapy. Miracle workers for targeted relief after an injury or surgery.

LOVE this Vista PT Group. Michael Massenburg is the BEst!!…read more Wonderful PT outcomes for shoulder, neck, and achilles tendon issues ovet the last 7 years,

Extremely educated people never seen so many mds in one place…read more Very friendly people who really know what they're talking about

Update: owner contacted me and tried to work w me on scheduling…read more Still lots of chaos around this issue. Had eval for client scheduled for this morning. When I called with question, was told it was moved to another random time that we could not make. I have the printed schedule with shows 10:00 am. They informed me that it was at 1:00 pm, a time we couldn't make. The therapists are very good, but getting in to see them is apparently not easy. They are understaffed.

I was referred there by my Primary Care Provider, Milo conducted a thorough physical examination he…read morewas very respectful, professional, and detailed. Milo was able to guide me to do my at-home exercises in a way to maximize my recovery from a previous stroke - my balance and how I walk have gotten a lot better. I love that their staff helps each other during my visits. On the day of my last visit there, Milo assures me that in the future I can just call Maggie at the front office to schedule an appointment I highly recommend this place for anyone in need of having a Physical Therapist in mind. ...KUDOS FOLKS!

This place got me on track. Therapist were nice and understanding. Staff were very nice…read more Atmosphere was pleasant and laid back..

Dr. McVay & his wife Chasity McVay are a married team. He is a doctor of Physical Therapy & Chasity…read moreis an RN. I had 2 separate injuries at 2 different times. I chose McVay Physical Therapy & Wellness both times. In the picture I am getting dry needling. I also got to try cupping. It helped bring my swelling down. They are not only great at their jobs, they are wonderful people with endless knowledge. I highly recommend them. I actually looked forward to my therapy sessions!

Great PT! The VA referred me to Dr. McVay, and he has been fantastic. I have neck and back issues…read moreand can definitely feel a difference. Chasity is so sweet and welcoming. Miller (Dr.) Is a great guy and funny.

This review is based solely off of my experience trying to schedule a speech pathology assessment…read morefor my daughter. In mid December I called (during the business day) and had to leave a voicemail. My call was returned the next day by a nice woman. She explained that she would verify my insurance benefits and then schedule an appointment for my daughter. She called back a couple of days later after verifying benefits and told me that my insurance covered nothing until my deductible and out of pocket had been met, so essentially I'll be private paying. I told her that was fine. We agreed to schedule an appointment after the first of the year instead of trying to squeeze it in the week of Christmas. She said she would call back after January 1 and schedule us. Since I hadn't heard back from them I called today, January 5 and tried to schedule an appointment. I spoke to a really rude man. He would not schedule an appointment. He insisted insurance had to be verified again because it's a new calendar year, even though my insurance has not changed and I told him I would just private pay. He also told me they were unable to verify BlueCross BlueShield because of technical issues and could not tell me when those issues might be resolved. In the meantime he told me appointments were filling up quickly and I'll be added back to a waitlist. I'm really disappointed! I was not told insurance had to be verified AGAIN if I did not schedule an appointment in December. I was not told I could not schedule an appointment without verifying insurance again. Why do they need to verify insurance if I said I will private pay? Why won't they go ahead and schedule an appointment while they verify benefits? This place is a nightmare to deal with. They therapy might be great, but it's not worth dealing with their office.

Love this place! The whole place is about my. It and his best interests! They challenge him while…read moreplaying! All the therapists are just amazing!!! The staff really do go above and beyond what is expected of them! I have their personal cell info if I have any questions or if i don't want to talk on the phone! Who does that!?!?!?! PS I drive 40 minutes to get here! That's love!!!

PT partners Serge Saithsoothane and staff walked me through recovery after two hip replacements…read more All the providers are knowledgeable, professional, friendly, and truly care about their patients. I could not be happier with my results and my experience. I would recommend them to anyone in need of quality physical therapy. Thank you for all that you do.

The staff is caring, professional and knowledgeable. I had a great experience with my physical…read moretherapy after an injury. Brandon was my therapist. So helpful.