Scammer Alert!!!!
Contacted Chris Chapman of Innovative Customs on September 23rd, in regards to putting remote start, keyless entry and alarm on a truck Saturday September 26th, 2026 which I purchased a few days ago. Asked for price and if I could pay with credit card, his response was that I needed to Zelle, Venmo or Apple Cash him ASAP. He informed me that his dealer bills him directly, and he needed my cash to pay for the equipment up front. 350$ for materials and 250$ for labor. I was hesitant to pay cash before install but I agreed and sent the money for materials. For the Next two day s I repeatedly asked Chris for the model number of the equipment he was going to be installing so I could look up reviews, and see what it looked like. Chris wouldn't provide that, rather began to give excuses for why the equipment wasn't here or in route...had to do brakes on his car Thursday, had to take his daughter to school on Friday etc.
After 3 unanswered texts yesterday I called him (no answer) then text him, to which he replied "I've got no service".
Tried calling again about 7pm (no answer), so when I got home I called from my wife's number to ask for a simple refund since the parts were not here and it was obvious that the job would not get done Saturday (today)....He answered the phone right away so I knew now he was dodging my calls. I explained that and asked for a refund, only to get excuses. Finally he agreed to send me my 350$ back last night. Never received a refund. And he won't answer my calls.
Chris Chapman is a scammer, and a thief. Steer clear of allowing him or his "company" (Innovative Customs in winder) do any work for you! read more