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    Innovative Health & Performance

    5.0 (3 reviews)
    Closed • 5:30 am - 7:00 pm

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    Services - Innovative Health & Performance

    Personal training

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    Fitness Connection - Has been more than a month now

    Fitness Connection

    2.2(176 reviews)
    2.4 mi

    David Tran was my trainer for the day. I did not end up keeping him but it was not because he did…read morenot give it his best to make something work for me. The conditioning workout was crazy awesome in a good way. He pushed you to go pass what you thought you could do but in a very concerning and encouraging way.

    Be VERY cautious before signing up for personal training here…read more The initial "free session" was mostly a high-pressure sales process, which in hindsight should have been a red flag. Some aspects of the program also didn't match how they were presented during sign-up (things like guidance around goals, communication, and support outside of sessions). I do want to say that my trainer herself was kind and genuinely good during the sessions I had with her. I don't think the issue is the individual trainers as much as the structure of the program. That said, I did run into a couple of scheduling issues where I showed up for confirmed appointments that had been reassigned, and communication overall was inconsistent. I also would have appreciated more proactive follow-up--I needed to cancel my last session in December, life has been crazy, it's now Mid April and I never heard from anyone again--though I acknowledge I could have reached out as well. *****The biggest issue, however, has been the cancellation process.***** The contract requires written notice through a specific support email, and in practice, that process has been slow and difficult to navigate. It took multiple attempts to get clear direction, and communication was limited to being routed back to the same support channel without meaningful follow-through. Based on my experience and similar complaints from other customers, this appears to be a pattern. This creates a situation where it's easy to sign up, but MUCH harder than expected to cancel. I would strongly encourage anyone considering signing up to carefully review the cancellation terms and be prepared for a potentially frustrating process if you decide to end the program.

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    Fitness Connection - Broken for almost a month now

    Broken for almost a month now

    Fitness Connection
    Fitness Connection

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    Outright Fitness & Performance

    Outright Fitness & Performance

    4.9(17 reviews)
    1.0 mi

    I joined Outright Fitness in January, and was very excited about learning from the coaches on…read morebuilding power, strength, and speed. I'd heard about their work from several athletes in town, and I was eager to learn from coaches that I respected and admired. My favorite workout is the Saturday morning sprinting classes. I hadn't done track workouts since high school, and as a former distance runner, I'd never been trained in how to sprint. I was amazed to learn the difference about running with explosive strength and power. It takes *a lot* to get me up at 6 am on a Saturday, but these classes did the trick! I also like their strength classes. I'd never been taught how to lift heavy or how to do a proper pull up, and I've learned something new every time - from proper form and technique to how to build strength in the weight room. It's empowering and inspiring to learn new skills, to watch my strength grow, and to question the internal voice that says, "Uh, I don't know if I can do that." The Outright Coaches are especially good at helping you with proper technique and growing strength and speed without injuring yourself - something that's especially helpful to me as a middle aged woman. Their motto, "Train like an athlete," is a good summary of what you'll find at Outright. They also have a sign in their bathroom about not throwing trash, paper towels - and your hopes and dreams! - in the toilet. That's another message from Outright that I carry with me, outside the gym, into all areas of life.

    The facility is nicely equipped with what our needs are as a team. Very clean and new equipment…read more Owners are easy to work with and very professional. Will be back for more!!

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    Outright Fitness & Performance
    Outright Fitness & Performance
    Outright Fitness & Performance - When you don't want to, do it anyway

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    When you don't want to, do it anyway

    Life Time - Beautiful exterior of the Lifetime

    Life Time

    3.0(273 reviews)
    6.7 mi

    They have childcare and fun activities for them. I use the weight room, sauna, cold plunge, etc…read more they have almost everything there.

    I have been a Life Time member for a long time, and my household maintains a large membership. We…read moreuse the club consistently, follow the policies, and pay a significant amount each month for what is marketed as a premium experience. There are many things I genuinely appreciate about Life Time, particularly the instructors, who have consistently been one of the strongest parts of the club. Unfortunately, my experience with Kids Academy has become increasingly disappointing, and an interaction today brought several longstanding concerns to a head. First, policies need to be communicated and enforced consistently. When something is permitted one day and prohibited the next--or seems to depend on which employee is working--it becomes very difficult for members to understand what is actually expected of them. I am completely willing to follow the rules. I simply expect those rules to be clear, consistent, and communicated respectfully. More concerning was the manner in which my children and I were spoken to today. My children are also members of this club, and regardless of a disagreement or policy issue, I expect employees working with children to communicate with them respectfully. I was extremely disappointed by the tone and demeanor used toward them. This experience is especially troubling because I have already had concerns about what I have personally observed in Kids Academy over time. I have repeatedly seen very young children crying or visibly distressed for extended periods, ignored and wandering desperately seeking caregiver attention, and interactions that, in my opinion, lack the warmth, patience, and attentiveness I would expect from a childcare environment, the lack of genuine care for the children is appalling. This is not up to standard- particularly those associated with what should be a premium family membership. I recognize that this is gym childcare and not a preschool, and my expectations reflect that distinction. However, basic attentiveness, kindness, appropriate supervision, and respectful communication with children should not be considered premium amenities. They should be the minimum standard. There are certainly kind employees in Kids Academy, including some of the younger staff members who have been wonderful with my children. My concern is not intended as a blanket criticism of every person working there. It is that the overall quality and consistency of the childcare experience does not seem aligned with the standard Life Time promotes elsewhere in the club. My children are older and are able to communicate clearly with me about their experiences and advocate for themselves. Based solely on what I have personally observed, I would NOT leave a very young child who cannot yet communicate independently. I don't expect perfection, and one unpleasant interaction would not ordinarily cause me to reconsider a membership I have and one I would like to maintain. But when inconsistent policies, poor customer service, and concerns about the environment in which members' children are being cared for begin to form a pattern, it deserves attention. Life Time charges a premium price and presents itself as a premium club. I believe it is reasonable for members to expect the quality, professionalism, and customer service in Kids Academy to reflect that same standard. After today's experience, I am genuinely questioning whether the value of our membership continues to justify the cost.

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    Life Time - Welcome to the Club

    Welcome to the Club

    Life Time - Exterior

    Exterior

    Life Time - Only Fox News playing here

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    Only Fox News playing here

    Innovative Health & Performance - cryotherapy - Updated October 2026

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