1. Innovative Flooring Solution

1. Innovative Flooring Solution

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Innovative Flooring Solution

1.0 (2 reviews)
Closed • 6:00 am - 9:00 pm

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Floor refinishing

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Refinishing Services
Responds in about 20 mins
5.0
(1 review)
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6 months ago

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A1 Grout & Tile Solutions

A1 Grout & Tile Solutions

4.3
(6 reviews)

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

North Georgia Contract Services

North Georgia Contract Services

4.4
(7 reviews)

Love my new remodeled master bathroom. Beautiful everything new and installed perfectly. Thank you!read more

We were very unhappy with both the process and the results of our two-bathroom renovation. No…read moresupervisor was present to coordinate the crew or oversee the work, so we came home to find mistakes daily: they installed the wrong bead board, reinstalled the old medicine cabinet rather than the new one, didn't measure for wall switches, painted the windows shut, re-installed a clearly broken electrical outlet and didn't bother to sand, leaving rough edges as trim. Aside from the mistakes, the lack of supervision meant crews operated at unpredictable times without notice (nights, weekends) and were very disrespectful of our home. They used our bed as a staging area for drywall, stored hardware on our glass picture frames and used an electric saw on our couch to cut tile. They left a mess inside every day and piles of trash outside every evening. Despite repeated requests to clean up the construction debris, no one would pick it up and we had to take it to the landfill ourselves. Each crew blamed the other for the problems so I had to contact each crew to find out how to fix the other's problems. I wondered why we even hired a contractor if we had to do this ourselves. The bright spot was Taylor the plumber, who was prompt, friendly and detail-oriented. Otherwise, we were disappointed start to finish.

Innovative Flooring Solution - flooring - Updated July 2026

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