Responsive, caring, and knowledgeable. I will continue to return to have services performed there.read more

Tonya and Neoma are super sweet and very professional. Tonya is the owner and an RN while Neoma is…read morethe aesthetician. Tonya really knows her stuff and takes the time to explain the product, the process, and the recovery instructions. She answers any questions you have and will make recommendations if you ask. She is not pushy at all and leaves all the decisions up to you. Having seen Tonya several times now, I can say that I completely trust her vast knowledge as well as her steady hands and keen eyes. She is a perfectionist and does a great job. She also offers some of the most competitive, reasonable prices anywhere.

Sandy is a very talented injector with incredible knowledge. She provides expert opinions and will…read morenot sell you on additional services like others I have experienced. She is honest and trust worthy.

I am 61 and my face looked tired and saggy, not to mention lined and baggy. Sandy is knowledgeable,…read moreprofessional, and extremely talented! Together we came up with a rejuvenation plan while I was getting a Diamond Hydro facial with dermaplaning. Over the next 3 months I got (1) a mini lip (filler) (2) another Diamond Hydro facial with dermaplaning (3) another mini lip (4) Sculptra injections in cheek hollows and along the jawline to get collagen production going. All procedures gave great results with minimal bruising from injections for a total cost of ~$2000. A great price to look ten years younger!! Please note I did start derma planing myself, gave myself home facials with my own products, and generally "upped my skincare game" in between visits to Sandy. Frankly, my results are epic! Even my husband noticed! That is a miracle!!! If your are looking to take years off your face without surgery, Amanda is the expert you can trust! I also purchased two of her otc products to target my problem areas, but that wasn't included in my costs above. BTW...getting injectables is never fun, but Amanda is amazingly skilled at keeping you calm and comfortable during procedures and she even reminds you to breathe! Sandra is a consummate professional and artist! My new face looks fantastic! Its easy to book appointments, and her staff are wonderful! I recommend True Med Spa without reservation!

I had a 90 minute full body massage with Jackie, the…read moremassage therapist. She took care of the knots in my back. She used enough pressure. The Medi Spa is clean with friendly staff.

My first visit to this establishment was great - however about 2 weeks ago, i called twice possibly…read more3 times. I left messages on their answering service and never got a call back. It was irritating. I was in the area this week and decided to stop by and ask if they could tell me why i didn't get a call back - and they couldn't. The front desk girl stated that she had no clue that I had ever called although i called and left 2or 3 messages. There was a second girl standing behind the receptionist and I saw her point to something on the phone as the receptionist was scrolling through calls - as if she saw my number. When I asked if they saw my number - they didn't answer. It would have been nice to receive a call to schedule an appointment about 2 weeks ago. This clearly is not good customer service. The owner contacted me and falsely accused me of harassing her employees she did not even ask me about my side of the story! I simply went in to inquire why I did not receive a return call after leaving messages. I do not recommend this place, I experienced lousy customer service.

Ben Tschudy is so good! He is very efficient & professional in every way! I couldn't be happier…read more The staff are very friendly & professional when I interact with them. I'm from San Antonio, TX & have a lot of basal cell & squamous cell cancers. I just had Mohs on my hand done by a traveling dermatologist on Mother's Day! Great work for a busy place! Thank you, Benjamin!

DON'T WASTE YOUR TIME - FIND ANOTHER DERMATOLOGIST. Don't let the Google Reviews fool you either. I…read moream a patient in the El Paso office and I'm in the process of changing my referral to another dermatologist because of how awful Epiphany's customer service is. Not only do they not know how to fill out paperwork/work with your insurance, they also are unwilling to escalate your issues to help ensure your care is taken seriously and in a timely manner. I have now sunk 3 months of faith in Epiphany, and I deeply regret it. I was excited to be under PA Meraz's care, but not at the expense of working with this underperforming office team. I require a prior authorization in order for a prescription to be dispersed for my condition - Epiphany has not been able to process this one simple form for almost 8 weeks now despite me calling them nearly every week. They have two biologics coordinators for all of their dermatology locations under the Epiphany umbrella, and only one of them, Angie, has a phone number to call... but she NEVER responds. I have left her 3+ messages and have never received a response. I even worked with my insurance provider to find out what documentation they required and found the singular form Epiphany needed to provide in order to get the pharmacy to release my prescription. I have called the El Paso Epiphany office over 10 times, and they only give me Angie's number as a solution without the willingness to escalate the issue further. It took me finding the Epiphany HQ number and calling to get ahold of the office manager before there was any traction on my case - after 7 weeks! He assured me I would get a call back from Angie that day, and guess what, I still have not heard from her. So my prescription has been put on a hold status until she finally decides to submit the one form necessary. At this rate, I'll be empaneled with another provider before she takes the time of day to fill out the form.

I absolutely loved this spot! Right on Main Street, it's beautiful inside and the staff are just…read morethe sweetest folks. I was so happy with my stylist too, she was able to help me get exactly the cut I wanted, which can be risky when going short! If you need a spot to get dolled up in Las Cruces, I wouldn't look any further than The Spa!

I think it's really a bad business practice. So if you don't cancel within 24 hours, you have to…read morepay full price. Yet I had a scrub and massage scheduled today 4 hours til my appointment, had to make arrangement and blocked this time off. I get a phone call that the girl that's "suppose to do my service" is out sick! We can reschedule, this is Bull crap! This is bad business, it's not that easy for me to move things around, they don't clients time. Where is our 100% return when they violate their own rules. I will never go to this Spa! If you do pr prepare for disappointment.

Dr. Imran Raza is extremely knowledgeable and the treatment was painless and quick and they have so…read moremany services to offer as a licensed MD ! DEFINATELY will be going back regularly.

Dr Tauhid and Dr Raza are so nice and very helpful and informative ! And Melisa the Aesthetician is…read moreamazing my skin never looked better ! Thank you all!

She over charged me twice to fix her mess ups and botched my eyebrows!! Do not go here!!read more

DO NOT GO HERE!!! I went in for a tattoo removal which Irene said she is very good at and she would…read morebe 100% able to remove my previous work but instead she wanted to try and do a micro blading cover up because she is confident she can fix it, leaving her office it looked nice enough so I offered to pay for it even tho she said she'd do it for free and only charge me the removal fee, after healing I did not at all like how it looked and I called her to go back to our original plan of removal. Not only did she change her confidence in being able to remove it, she actually said she might leave me with a scar and that her removal process isn't 100%. So she refused to do the removal and guess what she refused to refund my money. She talked so badly about my previous tattoo artist who did a bad job but at least she was a decent human being and refunded my money, Irene is much worse! See proof below of the salon admitting to talking me into changing my service at no charge and the picture of them yet charging me $497.94 and refusing to refund it. Thats their TRUE customer service level. -unhappy customer who was lied to -good luck next time, no refund! And just for those friends leaving "FAKE" reviews which is "ILLEGAL" btw! and claiming real ones are "FAKE" because someone might have moved and didn't update their address lol.. the stupidity of some people is...... See the proof in the photos. Have some SHAME and stop letting your friends leave you good reviews when you are running a bad business. Real customers deserve to know the truth. I would be very careful on who to ask to post reviews on your behalf because my lawyer will make sure all these "fake customers" answer for posting illegally to benefit your business. Luckily I have plenty of time and money is not an issue, as you can see I initially left her $64 tip. This is about "the consumers right" I will make sure this doesn't happen to another paying customer.

Malissa was simply spectacular. Spa-ology is such a beautiful venue and comfortable... and the…read moreactual massage was amazing! Exactly the pressure I wanted and Malissa continued to check on me to make sure I was getting what I needed. I highly recommend anyone in the area to come here for a wonderful experience!

I had a wonderful massage and facial. Rachel and Melissa were very friendly and made me feel very…read morecomfortable. The atmosphere was serene and peaceful. I look forward to returning again!

Office staff was not friendly. The practitioner hardly looked at me let alone explaining any skin…read moreissues. Had such long fake eyelashes, no wonder she couldn't look me in the eye. Recommended Vaseline (a petroleum product) to help with dry skin!?!?! Vegelatum® would have been much kinder a suggestion. Promised to give me some samples and then was too busy to do so. I just left and will not return. It occurs to me that basically they are there for expensive facial, age defying, treatments and not general dermatology. I will seek a licensed Doctor for further treatment. After the visit, I encountered another person who felt exactly as I did.

I wish I would have read other reviews before sending my daughter to Elite Dermatology in Las…read moreCruces, NM. They said they would accept my insurance, but it turns out that was untrue. My bill was over $200 for one visit. My daughter had two of the same treatments in Durango, CO, and the billed amount in Durango for both combined was less than $190. I find it strange that a NM dermatologist is more than twice the cost than a CO one. As other reviews had stated, Elite Dermatology is a money grubber.