1. Innovate Builders Inc

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Elmont, NY

Innovate Builders Inc

4.2 (5 reviews)
Open • Open 24 hours

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3 years ago

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My parents' roof was leaking and I needed a roofer urgently…read more I found Hugh after spending a weekend searching for an honest, reliable roofing company. He came out the same day I called, got up on the roof, and showed me the old membrane along the parapet walls was peeling off, letting water in behind it. That explained the leak. Hugh was honest and easy to deal with, and answered all my questions over text. Once he saw how bad the roof was, he prioritized fitting me in earlier than usual. The job was done just 5 days after the inspection, even with a skylight that had to be special ordered. Jorge and his crew did the work. They showed up at 8:30am and worked until 7:20pm to finish in one day. Jorge was friendly and happy to answer questions, and even after such a long day they took time to inspect everything and cleaned up after themselves. They replaced the roofing, installed the new skylight, replaced the rear gutter, and removed the old barbed wire. Price was fair for the amount of work and how fast they got it done. Two weeks and some rain later, no leaks. Everything looks good, and it's a relief knowing my parents don't have to worry every time it rains. Thanks Hugh, Jorge, and the crew!

My husband and I experienced a very unexpected and unpleasant leak in our bedroom. William & Hugh…read morewere quick to respond, clear about the process to repair, and gave us a very fair price. We had been given an estimate almost 10 times as high as theirs by another roofer. They fixed slates on our roof and we have not had any leaking since then - it has been a couple years and no problems whatsover. Kind, responsive, honest, and quick to do the work: It feels like that combination of things impossible to find these days, but William & Hugh are a great team.

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Not sure you can find better roofers than Gino and his guys. Gino thoroughly understands his craft,…read moreexplains his process and takes genuine pride in his work. He followed through on exactly what he proposed and was particularly careful to ensure our skylights and roof piping were properly sealed. His crew arrived on the dot as scheduled and are some of the most diligent contractors I've had in 25 years living here, and the work was done quickly for a completely reasonable price. They did such a stunning job, I only wish I hung out on my roof more often!

The best roofing company I've ever worked with. The owner, Gino, went above and beyond from start…read moreto finish. He was very responsive and informative, keeping me updated with pictures throughout the process while I wasn't at home. After giving me an estimate, he even came back the next day to double-check the flat roof area--even though I was only asking for an estimate for the shingles, as I thought that was where the leak was--and to make sure there was no additional damage, even though he didn't know if I was going to go with him to repair my roof. That level of care really showed how thorough and reliable he is. His crew was equally impressive--professional, clean, and clearly experienced. They set up everything flawlessly and even took the extra step of cleaning up my neighbor's area when the work was done. What really stood out was how much Gino goes out of his way for his customers. He even drove all the way from Brooklyn to New Jersey just to pick up the colored shingles my mom wanted because they weren't available locally. On top of that, he made extra installations at no cost, despite already giving me a discounted price, and even provided a brand-new gutter free of charge out of his own pocket. That kind of honesty, dedication, and professionalism is rare to find. I will only recommend this roofing company to my family and friends. If you're looking for a roofing company, do yourself a favor--look no further. This is truly the best. Highly recommend!

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The first heavy storm after our roof replacement happened sooner than I would have preferred, but…read moreit ended up being a good test. The new roof handled it without any water entering the building. Before replacement, the surface had blisters, cracked seams, and several areas that held water. We reviewed repair and replacement options, and the condition of the insulation made replacement the more sensible choice. The old layers were removed down to the wood deck. Most of the wood was sound, although several boards near the front parapet needed to be replaced. A self-adhered modified-bitumen system was installed over new insulation and a cover board. The chimney flashing, plumbing vents, and roof hatch were all completed individually. Additional taper was used near the rear drain to improve water flow. The Royal Renovators Inc. crew protected the front planting area and used the rear access for debris. We found a few scraps of membrane near the neighboring fence after completion, but they returned and picked them up the next morning. The final documents included photos, material information, and the written warranty. Months later, the roof is still draining well and the interior stains have not returned.

The roof on one my buildings had reached the point where the frequency of repairs were becoming…read more.. exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected.

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I needed a new roof due to a recurring leak. I wanted a local company who had been in business for…read morea long time. I contacted Nassau Roofers and I am so very happy I did. They came and inspected our roof and made suggestions regarding replacing our skylights since they were over 30years old which I am so happy they did. They worked with our schedule which was very helpful. Everything they promised they would do was delivered, they showed us where the leak was and how it was addressed and repaired. The workers were very professional and worked very well together and the entire job was completed in one day. The workers were thorough and left the outside immaculate. I felt the pricing was very fair especially for the excellent service and work they provided. I have no problem recommending their services to anyone. it was a pleasure working with them!

Had an issue with the roof that resurfaced after the latest big storm. Nassau Roofers was 1 of 3…read morecompanies I had reached out for quotes. In every step of the process, Nassau Roofers were extremely professional. No drama. No scare tactics. And their price was very fair. Spencer showed up to do the estimate. He explained everything very clearly. Straight forward and professional. Nelson and team showed up early 3 days later and finished the job quickly and cleaned up well. Part of the roof was covered in snow and these guys efficiently cleared everything away and even shared pictures and video afterwards. Megan and Brian are 2nd generation owners taking over from their father. The company has been around for 48 years. The work comes with a 12 year guarantee. It makes us feel good we are dealing with a company with legacy and will be around to take care of issues. We are very happy we picked Nassau Roofers.

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I am probably the annoying customer who reads every line of an estimate and asks what half the…read morewords mean. To their credit, nobody rushed me or acted irritated. They measured the roof while I was there, opened two areas to check for moisture, and showed me why another coating would not solve the problem. The replacement took four days and included removing the old material, correcting the slope near the drain, and rebuilding the hatch area. I received photos most evenings without having to request them. The dumpster pickup was late and cost us a parking space through the weekend. That part was aggravating, but it had nothing to do with the quality of the roof. The final price matched the proposal, and I understood what I was paying for.

The roof had developed widespread surface cracking, but the recurring bedroom stain appeared only…read morewhen snow melted slowly rather than during ordinary rain. Test openings found damp insulation beneath several older repair areas, indicating that the moisture had traveled farther than the visible stain suggested. The owner compared removing only the wet sections with replacing the complete roof. Because the existing modified-bitumen system was heavily patched and approaching the end of its service life, full replacement was selected. NY Roofing removed the old roof to the deck, deteriorated material around the hatch was replaced, and tapered insulation was added to improve movement toward the rear drain. A new two-ply modified-bitumen system was installed with fresh wall flashing and metal edges. Materials were lifted from the street during a restricted delivery window, while the neighboring roof and occupied rooms below received additional protection. The finished surface had a consistent slope instead of the shallow depressions that had formed around earlier patches. Following several rainstorms and one freeze-thaw cycle, the bedroom ceiling remained unchanged.

Innovate Builders Inc - roofing - Updated October 2026

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