First time in many years that I stayed here.
Since my last stay in 2010, Innkeeper is no longer a chain hotel and the Roxboro location is the only one remaining in business.
The positives were that the room was clean, no noise, comfortable bed, wifi worked well, as did the HVAC.
However there was a problem with the television. When I could not get the set to turn on with the remote, I called the front desk and was told that I had to turn it on via a button on the side of the set. While that did turn on the set, I was unable to get a channel to come on (getting a no signal message). Called the front desk again, and was told I had to hit another button to switch the tv to HDMI 1 or 2. That did turn on a station, but then I could not change channels at all. Third call to the front desk brought an employee to the room, who couldn't make the channels change either. She said she would try to get me another remote - and that was the last I heard from her.
The next morning upon checkout, I mentioned the trouble with the tv and requested an adjustment to the bill, which they did with no argument. ($10 off) They also did it with no apology for the inability to watch tv or for the inconvenience. That leads me to assume that this must be a reoccurring problem.
While waiting for them to do the adjustment to my bill, I noticed a "hotel rules" page that I guess is supposed to be read and signed by guests. It included lots of common sense things (you must wear clothes when outside your room) and other warnings about no guests and no parties. Seems like the Innkeeper caters to the non business, non family travelers now.
Doubt that I will return. read more