I had a wheel drum and brake tune up done here and they did a great job with the car. Also gave me…read morea quote for other work might have done soon

Richeys : Experience, trustworthy, quality parts and great prices…read more True professionals! Not many places exist like this anymore

Tim is honest and straightforward. I had previously gone to a mechanic for air conditioning issues…read morefor separate times for the same car, but Tim fixed it the first time and it has worked ever since. I have trusted him with every car issue I have had since then and he's never failed. He is my go to mechanic.

My car broke down on the way home from Charleston to Michigan. I had my mother and two kids in the…read morecar, and my car was not driveable. I found them to be very honest, reasonable, and really nice people. My car was repaired within a few hours, and we had a safe trip home. Highly recommended.

Called ahead, they were able to fit me in, but I was impressed overhearing their courtesy to many…read moredifferent customers. Will be returning, to be sure.

It was hard getting there so early in the morning, but they did a great job and I will be…read moresupporting them in the future

I can't even get into my vehicle after they touched it like the back hatchback will not open…read moreanymore because of what they did. I asked to have my battery checked on my mini Cooper and they did not itemize the list. They didn't tell me. They said they bought a tool to test it and that they cleaned the spark plugs but 30 minutes after leaving there my engine lights on and the car won't start when I went to go get tires and today I am leaving a Yelp because I can't get into my hatchback even the emergency pole. Whatever they did to it is f***** and it won't start and I gave him $100 for nothing. I expect a full refund. I demand a full refund

Great service and reasonable price! I had several alignment issues after hitting a large pothole…read more They were great with getting everything back in shape with a reasonable price.

Ask for Misty. Ask for Misty. I purchased a car - I changed…read moremy mind. I gave her a heart attack- I'm sure of it. She found me THE CAR I wanted. She test drove it for me, sent me messages and videos. She did it all. Not to mention she's TRANSPARENT, PATIENT, empathetic, she's a MOM... she gets it. Trust me- ASK FOR MISTY T. Also the vanilla coffee machine was so good.

The whole experience has been a whirlwind of an experience…read more We first went just to look at a new Sequoia, luckily, they had one on the lot to see. We worked with Frisco, who was great and not pushy. We decided we wanted to go ahead with the purchase and Frisco and his team worked their magic to not only get us approved, but to find us a vehicle coming in brand new in about a week. (Which was no issue since we had a vehicle we were trading in to use in the meantime.) We completed half the paperwork that night. After a week, the vehicle came in and we went the next day to finish signing everything and trade in vehicles. After a few hours, we finally were on our way in our brand new 2025 Sequoia. That afternoon as we were driving home, which was an hour away, we noticed the air conditioning not working. We thought maybe because it was a brand new car, it needed to get the fluids running and gave it time. The following day (a Thursday), we received a call stating the financing bank sent back paperwork because the signatures were 'off the line'. We made the trek back to the dealer, all while confirming the A/C did not work. When we got to the dealer, we were greeted where we explained we were just there to fix a signature, but also needed to speak to someone regarding the issue on our new car. We waited for quite a while just to fix the signature and then were left to wait for a manager. We waited over an hour before we finally got to speak with someone. That was when they notified us we couldn't get our brand new car serviced for another couple days. Keep in mind, we had 2 children under 3 and live an hour away. We had to drive home in a car with no AC and the thrill of a new car, gone. We went to the Toyota dealership in Salisbury that was a lot closer to us, where they proceeded to tell us that the manufacturer forgot to add Freon which was why the air conditioning wasn't working. After they kept it a couple hours, they got the car fixed. After a week, we packed our car to go on a trip and found the AC had gone out AGAIN. We had to drive our broken, brand new vehicle 10 hours with little kids with no AC to Florida. The dealership there kept it another week, unable to get the part in to fix it. So we had to make the same trip back to NC in the heat. We dropped the car off at Scott Clark the Monday when we got back, we worked with Laney. We told her exactly what was going on and what the other dealerships had done/told us. She told us it had to be submitted through warranty and that she wasn't sure if it was covered. IT WAS A BRAND NEW CAR. The rental side of the dealer however, told us it was covered and they proceeded to get us a rental. Laney called us back that evening and stated the part should take 2-3 weeks and asked us if we wanted the car back. We told her no and that the rental needs to be covered. A week and a half later, we get the call that the part has been fixed and the car is good to go. We asked if she could get the car detailed for us due to the inconvenience and for all the stress this brand new 80K car has caused for us. She told us no, and then proceeded to get frustrated that our frustration was going to cause her to get in trouble. She told us she'd run the car through the car wash and that was it. When we picked up the car, it had not been washed. Laney was not there and the service dept rep didn't even know who we were or what car we were picking up. We gave our name and they asked if it was a different car. That's when we had to tell them the exact car we were picking up. Then it took another 30 minutes to watch it sit behind the gate because the driver forgot to bring it around for us. Needless to say, once you make the purchase, the customer service goes away. You do not feel important and your purchase is just another check on their board. We got this brand new car and it spent the first month and a half getting repairs and missing out on the free amenities.

Zero stars Bought a jeep from them not even 6 months ago…read morewith and extended warranty Took it for the first oil change..... now all of a sudden it needs 1500 with or "seal" repairs The service team took 3 weeks to check in with the warranty department but they never called me back to let me know it was not covered, I had to call them. Something is very strange about the service department. Reaching out to a the GM as well

Went in for a regular service/oil change on my car. And Van in the service dept was awesome. Very…read morefriendly and helpful and always checked on me if I needed anything. Highly recommend using the service department and ask for Van. I will be returning for future services.

They are great here ! Gave me everything I wanted ! The GM is super nice and I bought my dream…read moreBronco ! I def recommend them if you're looking for a Ford.

Warranty Issue -- Resolved After Escalation…read more After a long and frustrating process, my warranty issue has finally been resolved. I want to commend Mike Grayson, the General Manager, for stepping in personally and taking decisive action to correct the situation. His professionalism and integrity turned around what had become a very negative experience. Unfortunately, the handling of this matter prior to Mike's involvement was unacceptable. Todd Goodman was the one who continue to give me hard times as well as basically saying i have no leaga action to stand on and point black told me that. I was repeatedly dismissed and given inaccurate information, which forced me to escalate the issue. It should never have required that level of persistence to obtain a fair resolution. Mike Grayson demonstrated real leadership by ensuring the company ultimately did the right thing. I sincerely appreciate his efforts and I hope his example sets the standard for how future customer concerns are handled. Also maybe teach Todd Goodman a thing or two about custumer service

Had a great experience, Benjamin Bartela was a knowledgeable and upfront sales person. He did a…read moregood job getting me a good deal I would recommend him.

Purchased our Ram 1500 Limited. The process went smoothly and the sales staff was great. Apparently…read moreit is under new management, and it shows! Not one thing bad to say about the whole process. Don't give it a second thought if you are looking for these brands of vehicles.