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    Injectable Xpress Rx

    1.0 (1 review)
    Closed 11:00 am - 6:00 pm

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    4 years ago

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    Prime IV Hydration & Wellness - Marietta

    Prime IV Hydration & Wellness - Marietta

    3.3
    (4 reviews)
    0.8 mi

    I visited Prime IV Health and Wellness in Marietta, GA hoping to feel better through IV therapy…read moreafter reading about the many benefits they advertise online-especially their heated, head-to-toe massage chairs, which they highlight as a central part of the relaxing experience. What they fail to mention is that if you bring a service animal-even one that is ADA-compliant with physician documentation- you may be denied access to those very amenities. From the start, the nursing staff was kind and professional. However, I was placed in a small consultation room for the entire duration of my visit and was never informed about or offered the option to use the massage chairs. I only learned of their existence at the end of my appointment, realizing I had been entirely excluded from what they promote as part of the experience. When I asked about it, I was told I wasn't allowed in the massage chair room because of my service dog -who is fully certified and medically necessary. The front desk staff was rude and dismissive (see attached photo), and when I escalated my concerns to the owner, Christa Williams, she initially offered a $20 discount --the same price customers pay to sit in the massage chair alone. However, when I mentioned that I would still be leaving a review about how I was treated, she rescinded the discount and had her staff charge me the full amount out of spite. Christa Williams even questioned the legitimacy of my service dog, stating that "real service dogs don't belong in bags" - an ignorant and discriminatory comment that completely disregards ADA regulations and the wide range of service dog roles and breeds. Her behavior was not only disrespectful to me, but to the entire disabled community who rely on service animals for their health and safety. Mind you I've have my service dog for YEARS and never been questioned or treated in this manner. It took me calling the police for her to finally acknowledge that what she was doing bordered on theft by deception and services. I will never return to this facility, and I strongly caution anyone with a disability - especially those who rely on service animals -to stay far away.

    There's nothing like spending your morning filling out medical paperwork, signing waivers, waiting…read morearound for a video conference with the NP for the "all clear," and getting a light sales pitch for various IV cocktails and walking away with nothing but bruises and soreness. After a lot of painful poking and prodding, the nurse couldn't get my vein. After the first unsuccessful attempt in my arm, I asked her how confident she was that she would be able to get it to work in my hand. She said she was confident. But she couldn't get it on the following attempts either. Finally, I was unwilling to endure it any longer. I was dehydrated, sure. (Don't a lot of people come in specifically for that reason?) I'm not bad with needles and was doing nothing but cooperating and holding still. This really doesn't inspire confidence when your entire business is administering IVs. I was also never offered the $85 introductory deal that's plastered all over their website, which I had to divulge my phone number and email address to claim. The packages I was offered actually started around $130 (before taxes, tip, etc., I assume). I get it that they make recommendations "tailored" to your needs, but it felt like a bait-and-switch marketing tactic. I hate leaving bad reviews, and I'll grant them a star because the staff was friendly and every business has its off days. I just couldn't quite shake my experience from today. I keep thinking, did I really just hand over my medical info to this place?

    Photos
    Rude front desk staff.
    Rude front desk staff.
    As a premier IV Hydration Therapy clinic, we formulate IV vitamin therapies that help maximize your overall health and wellne...

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    As a premier IV Hydration Therapy clinic, we formulate IV vitamin therapies that help maximize your overall health and wellne...
    Prime IV Hydration & Wellness - Sandy Springs GA - Roswell Rd

    Prime IV Hydration & Wellness - Sandy Springs GA - Roswell Rd

    3.7
    (3 reviews)
    5.0 mi

    They're pushy and the place it's always empty. They will try to charge you $100 to cancel and lie…read moreabout your "contract" the service it's horrible. Tiff employee acts like she's helping you but she's very unprofessional and pushy. I can see why there begging to get clients. Now I'm disputing my unauthorized payments. Avoid this place. There's plenty of other ones where we are welcome without the pushiness. I don't see them lasting at all. oh And I almost forgot they charge consultation fee and they tell you later on not upfront and it's not even someone on site just on a camera for a quick second...the audacity then they tell you after, a joke.

    My first time at prime IV, hydration and wellness, and I have to say this was nothing short of a…read moregreat first time experience. Cassandra and Divya were very informative, and answered all of my questions. The nurse on staff went over my medical history and eased my anxiety about needles. They offer a wide variety of IV drips and injections that you can receive either in your hip or in your arm. They also offer à la cart injections. If you just need a quick pick me up. The injections were pain-free, and very effective I left, feeling rejuvenated and energetic. I will definitely come back.

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    As a premier IV Hydration Therapy clinic, we formulate IV vitamin therapies that help maximize your overall health and wellne...

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    As a premier IV Hydration Therapy clinic, we formulate IV vitamin therapies that help maximize your overall health and wellne...
    HydraPlus Sandy Springs

    HydraPlus Sandy Springs

    3.9
    (19 reviews)
    5.0 mi

    They need a more experienced nurse to provide services. I was not able to receive a drip after…read morebeing poked 3x. I have never had anyone having to poke me 3x for a IV.

    The purpose of my visit to Hydra + was due to the dehydration I had been experiencing over the past…read morefew days due to being suddenly hit with the stomach flu! I need vitamins and all nutrients necessary to boost my energy levels etc. As I entered, Amber greeted me with open arms & extreme kindness! She promptly checked me in and informed me of current promotions. Amber escorted to me to my servicing room there is where I met Georgia who also was extremely welcoming & kind. Georgia administered my IV and also covered me with a nice warm cozy blue blanket. Georgia checked on me frequently to make sure I was doing good- I greatly appreciated that! This facility is very clean, relaxing and a vibe! I am considering membership options. They have many offerings including weigh-loss. Parking is a bit limited directly in-front of the establishment however there are parking spots across from it and around the shopping area. I highly recommend Hydra+! Shouts out to Amber & Georgia for their superb customer service! Because of the both of them, I will be returning!

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    Start the New Year Right with Hydraplus!  Our exclusive weight loss package is your path to a healthier you. Let's get Waisted!
    Start the New Year Right with Hydraplus! Our exclusive weight loss package is your path to a healthier you. Let's get Waisted!
    Some of our HydraPlus patients say they've lost up to 4 inches in their waistlines after just 2 fat cavitation treatments!
    Some of our HydraPlus patients say they've lost up to 4 inches in their waistlines after just 2 fat cavitation treatments!
    Join us for Hydra Plus Appreciation Week. Enjoy exclusive deals, refreshing treats, and a splash of fun!

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    Join us for Hydra Plus Appreciation Week. Enjoy exclusive deals, refreshing treats, and a splash of fun!

    Injectable Xpress Rx - medicalspa - Updated June 2026

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