What an amazing business !! Shannon was awesome... took perfect care of me TWICE IN THE SAME DAY !!…read moreI took my broken Braxton for repair estimate and need a battery for my wife's watch. He accomplished both in just a few minutes. Returned a few hours later with 9 older watches needing batteries and he did those , set the times and dates, all in half an hour! Fantastic service and wonderful people !!

I can't say enough amazing things about Hupp jewelers. They were so kind and patient and friendly!…read moreThey took the time to get to know us. They did not high pressure sell us. We were having jewelry repairs done and could not afford to get all 4 pieces fixed so we just did 3. They were the fairest prices after getting 2 other quotes. We were told it would be 2 weeks to do all 3 rings but they got them back to me in 1. So if you need work done on your jewelry, are looking to purchase , or have something custom done check out Hupp!

I had a few pieces that needed repair before an event and brought them to Indy Facets. They quoted…read moreme a date by which they could have the items fixed, but when they found out this was after my event they adjusted the schedule so I had them on time. The repair work was done well.

I had an idea for a gift for beautiful Susan for her birthday. It was a jewelry gift, so I knew…read morethere was only one place for me to go, Indy Facets Private Jeweler and Shaun Goodyear. Shaun had worked with me on Sue's engagement ring, and it was an amazing experience, an incredible ring, and a great value. I shared my idea for Sue's gift. Susan loves tanzanite, and Shaun looked at what I wanted for Sue and brought me a beautiful option he could have ready in time for Sue's birthday. As always, with Indy Facets, the outcome was perfect. It was a beautiful surprise last night, and I couldn't be happier with how it turned out!! I surprised Sue with her gift last night at dinner with our friends. I wanted her to have them to wear today on her birthday. Thanks again to Shaun and Indy Facets for creating such a beautiful gift for the birthday girl I love the most.

Wonderful experience buying my wife's Christmas gift. Mike and his team made finding the perfect…read morepresent effortless -- so many options and excellent diamond advice. Always a pleasure visiting Masters Jewelers.

I've used Master Jewelers for several repairs over the years. They are always professional,…read morereasonably priced, and timely. A few months ago I had the need to liquidate a fair amount of jewelry from a family member who passed away. Mike was just fantastic to work with. He spent several hours to help me determine what was real and what was costume, as well as tell me which pieces were worth keeping. After disbursing some of the pieces to grandkids Mike purchased the rest for a very fair price for the gold and silver. I would not hesitate to use them again or recommend them to anyone who needs jewelry services.

Repaired clasp on gold necklace and fitted earrings with gold screw backs. Professional and job…read morewell done while I waited. He cleaned jewelry before returning to me. I highly recommend.

A fantastic experience! Brought in our engagement ring to be resized. The Gold Cobbler not only did…read morean excellent job in getting it to the perfect size, he did it lightning fast and at a very reasonable price. I'd definitely recommend him for your jewelry repair needs.

I recently brought in a damaged watch that I struggled to get fixed and properly set up from the…read morestore I bought it from. What I thought was completely destroyed was fixed within the same day for a reasonable price. You can tell he cares about his craft. Would highly recommend!

They resized my wedding rings and soldered them together. I was hesitant, but I turned out great…read more Unfortunately, they have now went out of business and they are no longer around.

Had a ring made from a bunch of old rings from when I was little that had sentimental value. Good…read moreprice and I love my ring. Highly recommend.

My brother brought my son in to pick out a watch for graduation. They both had a great experience…read moreand felt like they were treated the same as a someone buying a $50,000 watch. Thank you for creating a special memory for my son!

I had the band switched out here on a brand new watch I admittedly purchased elsewhere at an Omega…read moreboutique in NY. As seen in the picture there are scuff marks right where the band exchange is at. I get that it's probably annoying having someone bring something in purchased elsewhere but I figure as an Omega AD they would know what they are doing. Also had a bunch of awesome watches in the store I would have been definitely coming back in the future to look at if I had a better experience. Sales associate also really was not friendly and felt like I was scooted out the door.

After reading the other reviews, I have to say that you can't rush quality. You want a custom,…read morebeautiful and one-of a kind ring? Well, it may take a few weeks for all kinds of reasons like ordering materials, the artist has a backlog... etc? If you want 'quick' you should go to a commercial, boring, big box jeweler. Ok, mini rant over. Let's talk about Mark and the work he has done for me and my husband. My husband wanted to have a custom engagement ring made for me. He had a design in mind and a recommendation from a family member to see Mark. Mark gave great advice on sizing, diamond quality and integrity of the band design. He even showed my husband the difference between Russian and Israeli cut diamonds (um, huge difference). Without Mark's advice I would have gotten a ring from somewhere else that needs adjusting all the time (I had a lot of single prong stuff in mind for the band, bad idea) . Mark can also order directly from a manufacturer, which is what we did for our wedding bands. It's cheaper than custom and, like another reviewer said, the prices are clearly stated in the manufacturer's ordering book at market prices. In the end the design I wanted had already been made - so why have it done at a custom price? I appreciated Mark's honesty and transparency on that decision. Lastly, Mark and his wife are kind and fair people. No pressuring you into something you don't want or can't afford. We had a great buying experience for all three purchases so far.

I got to work with Mark on designing an engagement ring with a sapphire I had in mind. He was very…read morecollaborative in sketching and conceptualizing the curves and setting scheme, set up some consultations to review the design and waxes as it progressed, and made recommendations as to some of the particulars. Didn't feel pressured or any unpleasant sales-y atmosphere, and Paula was great too. Fiancée is also very pleased with the outcome! As mentioned in some of the other reviews, allow some extra time for variability in ordering things and other suppliers.