Five stars. Alex and his staff are polite and very professional. Did a great job with an old Tudor…read morewatch that needed a band installed.

I just picked up a ring I had sized down. From 7.5 to 6.5. Terrible job. It's crooked. It's too…read morethin. The piece taken out could have been used to make it thicker. Absolutely disappointing. $123 for this ? WOW.

I wanted a specific David Yurman ring and was communicating with their Digital Marketing Manager,…read moreJoshua. He was very helpful and responsive to all my questions. I finally decided to purchase it and it arrived in a timely manner and I am very pleased. I highly recommend Reis-Nichols if you see something on their website that you like if, like me, you cannot go in person to their stores.

My wife and I have been going exclusively to Reis-Nichols since we got married six years ago, and…read morewe wouldn't go anywhere else. From the very first time we walked in and met our jeweler Kathleen (who we still work with today because she's truly the best) we knew we were in great hands. They always take amazing care of us. Whether you come in knowing exactly what you want or, like us, not knowing much at all, the team treats you with the respect and attention you deserve. They're patient, knowledgeable, and genuinely want to help you find the best fit and value. If you're looking for a place you can trust and keep coming back to for years, this is it. Expect to find your forever jewelry home too!

Midwest Jewelers and Estate Buyers was the only place open on Monday at 9am. I mentioned this when…read moreI walked in and they said SO many people pop in before/after breakfast saying that EXACT same thing! I'm so glad they were open because this place is a GEM! They have a few designers with a case full of pieces and then they also carry bins of estate finds! You're able to try on things from the cases but also you're able to dig through the bins! I found a bin of brooches- all $10 each. I walked out with... ten!!! I also tried on a few stackable rings! Make sure you take a peak at the pieces in the windows too! (That's what drew me in!) The people here are lovely and want to hear your story. Thanks for being open early for early birds like me!

Amazing customer service. No nonsense pricing. Brian is an excellent salesman. Waited for me an…read morehour after his normal closing time.

I want to thank the staff and new owners of Windser Jewelery for their quality of work on a special…read morepiece of jeweler that honors a true love story of a man and a woman married 67 years enabling the wife to have a cherished taken of their loved turned into something that she can wear as a reminder that their love will be forever. Thank you. What a blessing that new owners brought Windsor Jewelry back to Indianapolis.

Day is a great person greeting you as you walk in. And Ken did a fantastic job restoring an old…read morewatch I inherited. I will come back without a doubt.

I strongly recommend My swatch irony "blue boat" was not…read moreaccurate, stopping from time to time . Wise managed to fix it, He managed to replace the battery which was badly stuck in the swatch and to adjust a spring. He was very knowledgeable and explained everything. It took about 20 minutes and reasonably priced The watch is working well.

Arrival time, kindness, thoroughness, service, help, professionalism, follow-up, advice!read more

I went into my local batteries plus as my car battery decided it didn't like -5 degree weather for…read morethe past week. They had an extensive number of duracell car batteries. Note these are made under license by a top car battery manufacturer in PA. The batteries have a great warrenty of 48 months. The best part was installation is a very reasonable $30.00. I have a AGM battery so it was more expensive than a reg lead acid one but was a very competitive price. Best was installation took maybe 5 minutes. Way better than a car dealership. Highly recommend for any battery need also believe they have free testing but I already knew mine was a goner.

What I love about here is the fact that I can just go up to the counter and hold up the battery I…read moreneed to replace... and they know exactly where to find it. I don't have to search and try to make sure I get the right thing. Especially these tiny watch batteries and such, they all look alike to me. And if you bring in your apparatus, they'll even put it in there for you. Not only for watches, but I dragged a bathroom scale in there because I couldn't open the battery compartment. They didn't even flinch.

They are very nice people. However, I do regret selling my jewelry to them. I should have sold it…read moreto my local store here in Brownsburg. I don't think I was given a fair price and I know I went through with it and I said yes to him, but soon as I drove away, it occurred to me that I wasn't given a fair price for a diamond sapphire ring. Diamond sapphire ring was offered at weight. And I should've had the stones taken out live and learn I guess. This ring I bought from them I later sold to a local jewelry store. I didn't like it as much as I thought I did. I wish they could've taken it back. I wish I could've returned it to them. For what I bought.

Disappointed with their watch repair services. Brought two watches in for battery replacement and…read moreboth of them now get condensation under the glass face.

Not even worth the stop....small town jeweler small selection, exorbitant prices. Be careful what…read moreyou sign they charged my ex $1000 for deciding not to buy the ring. Understandably there would be some charge but $1000??? He/we got absolutely nothing out of it.....they kept the ring and will surely resell it to someone else at full price! STAY AWAY FROM THIS PREDATORY JEWELER AT ALL COSTS!!!!

Went in to get a rope chain clasp fixed and they did it in 10 minutes!! I would definitely…read morerecommend them for any jewelry repairs!!

Highly recommended! Definitely knows his grandfather clocks. The only person Id let touch my clock.read more

Bill, the owner and operator of Custom Time was a lifesaver. I received a grandfather clock from my…read moreDad who was downsizing. Bill came out packed the clock so it could be safely moved. He reached out and scheduled a day to set the clock up and clean and oil the mechanical works. He is friendly and professional. Bill took time to explain to me the way the clock works. He did not rush through and really did a good job. I would recommend Custom Time for any service pertaining to fine grandfather clocks without reservation.