Cancel

    Open app

    Search

    Initial Contact

    3.5 (2 reviews)

    Services - Initial Contact

    Clothing alterations

    Clothing mending and repair

    Initial Contact Photos

    You might also consider

    Recommended Reviews - Initial Contact

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steph C.
    245
    185
    111

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Sewing & Alterations 28,935 times last month within 15 miles of this business.

    Verify this business

    Vy Nguyen

    Vy Nguyen

    (6 reviews)

    First off, my Mom has been a fan of the owner, Dung, for awhile. She has a YouTube channel that my…read moreMom watches all the time and it's the reason why we went here to get custom ao dais for my brother & SIL wedding. 1. Made an appt with her ahead of time for 10am on Sat. Got there at 10, store was closed. My Mom called her and she said she's on the way. Waited 20 mins. When Dung got there, no apology or anything for being late. 2. We put in an order for custom ao dais to be made in Vietnam. She wrote down measurements and we sent her photos as well. Said she'll put in the order after Tet since they're closed for 2 wks and that she'll let my Mom know in a month on the price once she hears from Vietnam. Over 1.5 months passed, no word. Mom calls her and Dung said she completely forgot our order. On top of that, she asked my Mom if my Mom remembered where she wrote down our measurements. Huge red flag if you have to ask your customer where you put your own notes. 3. Very unapologetic about the whole situation and this is for a wedding, which we were on a timeline for. At this point, we didn't even want to go through with her. Poor customer service that you forgot and did nothing to try to make it right. 4. At the appt, my Dad also came in and told Dung that my Mom is a fan of her YouTube videos. She was quiet and said nothing. You'd think for someone who has a good following on YouTube that she'd be a bit more grateful to their customer, but from the very start she was distant and cold to us. Overall, just a horrible experience. Especially when this is for a wedding.

    Horrible customer service, I brought a bunch of items and a couple items needed to be taken in more…read moreand they forgot a pair of pants with the pins still on. I brought them back and they got upset and told me "to translate in my language" ...english?? The guy got all upset and returned my two bags of new stuff. Don't bother going if you are not viatnemese, I was a willing paying customer and they don't know how to speak english and handle business?!

    Initial Contact - sewingalterations - Updated May 2026

    Loading...
    Loading...
    Loading...