Stopped by around 7:15pm hoping to get some chicken salad from the deli, but the salads and meats section was already closed for the evening. No problem at all, so we came back the next morning around 10:15am. We stood at the deli counter while an employee sliced meats (no one was standing at the counter), completed two items, went to get a third, and eventually walked away. During the entire time we stood there, no one acknowledged us, said hello, or even let us know it would be a few minutes. My husband finally asked if anyone could help, and the employee told him no because he had to finish the current order. What was most disappointing was that there were four or five other employees working in the deli area, and not a single person took a moment to acknowledge us or let us know someone would be with us shortly. We would have been perfectly happy to wait had someone simply communicated with us. We are not from Asheville and do not shop at Ingles regularly, so unfortunately this was our first impression. The issue wasn't that the staff was busy, it was the complete lack of customer service and basic courtesy. A simple "Hi, we'll be with you in just a few minutes" would have made all the difference. read more

This place is a joke. Belongs with Andy Griffith. Produce looked like crap To get sale prices you need their grocery card. Most places you can sign-up at the register. Not here. You need to fill out a paper form. My cashier was not accommodating. Other stores will use a special card. Since we were visiting and wont be back wasn't worth a few bucks to deal with customer service. they have several locations and I am sure they are all a joke. go to Wal-Mart read more

It looks like a small store for a big grocery store BUT WOW!!! They are great. They pack all the very best in the space they have. Service was excellent. The ready made was what we were after for today because we are going on a hiking trip in this area and wanted to pack our food for the day. They have an excellent section of cut up fruit in container. I will include a picture because you just have to see it to believe it. Great quality and such a good selection. The sushi area had the normal selection and they also had some unique items. They had like a fruit sushi. I am including a picture of course. Yummmm The bakery has so many different items it was like they went inside my brain and picked all my favorite things. I wish we had this store in VA Beach by my house. OOO the read to go sandwiches are fresh made with fancy breads and croissants. They are packed with the condiments on the side so the sandwich does not get messy and soggy. That is exactly how I would want it to be done. Im in love with INGLES. This is my favorite grocery store of all times read more

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Lovely selection, as all Ingles' do, and the cashier staff is pleasant. But the literal years of grime in the restroom is beyond off-putting. It was poorly attended, but that happens. The lack of sanitation and even fundamental cleanliness, though, was far worse than many, many gas station restrooms I've encountered. I came here for meds and a Starbucks drink, thank goodness. I don't think I could buy food from a grocer which deprioritizes their restrooms to this strong a degree. read more

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Ingles on tunnel road is the worst, they are consistently out of the same items, and when asked if they have these items there's no help offered to check or anything, the little blonde boy behind the customer service desk has absolutely no customer service skills, he just said "I will make sure to order more in the future", like he can't step from behind the desk and see if there is any to stock, I see people stocking the frozen section, he could easily ask one of them to check especially after I explained I have been 3 weeks in a row and they're still out of the same items, and it's meatless items of course, there's one spot for meatless versions and it's always empty meanwhile the meat versions have 10 spots and are overflowing in to the non meat spot. It's ridiculous. Do better, go back in to training for customer service skills. read more

Great customer service! I went grocery shopping today, the day before Thanksgiving, and I just felt compelled to leave a 5 star review from my experience. Specifically, Derek (the cashier) was working efficiently and greeted other customers ahead of me with a smile and engaged with this elderly couple in-front of me trying to make things as easy as possible for them. They were just struggling a lot and I thought that it was very kind that Derek went out of his way to help them. Also, Thanksgiving is a really difficult Holiday for me emotionally and I honestly don't want to leave the house. So, being greeted with a smile, positive attitude, willingness to help, and him wishing me & others a genuine Happy Thanksgiving was just a nice upbeat change of pace from normal grocery stores, especially on a busy holiday grocery day. It's really the little acts of kindness that can turn someone's day around and give them hope for humanity when times are hard. The gentleman that bagged my groceries was very kind, with a smile and did a great job categorizing as well. And then asked if he could help me to my car! But I can't remember his name. Give Derek a raise! :) read more

Ingle's - Front of store location :) - Grocery Near Me - Asheville, North Carolina

Snacks and drinks for the drive East, I stopped in and found an easy parking space. The lot is clean and the cart corrals (there were plenty!) were empty. Inside, clean and brightly lit with wide aisles. The store is large with a big footprint. Lots of grab-and-go and bake-at-home stuff after the produce section and the deli goes on for a while. Butchery, seafood, lots and lots of beer. I did the self-checkout today and it was swift. Prices are not as low as elsewhere but still decent. [Review 12707 overall, 19 of 2020.] read more

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This is like Kroger for us here in Kentucky but Ingles is a grocery store that we went into grab a few snacks and items and I got gas at the pump for four weeks travel down the Blue Ridge Parkway. I had a good experience there it was a dude to try to hit me up for money and I told him no thank you and then he tried tell me a story about being related to Daniel Boone or something so I didn't try to pay him no attention but besides that the overall pumps in store a really nice read more

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A lovely grocery store with wide clean aisles, pretty curved shelves, and helpful employees. Bathrooms were disgustingly dirty but that isn't normal for Ingles! There was a great hot food bar where we bought delicious chili, spicy and piping hot on a cold evening. Loads of fresh fruits and vegetables, beautiful plants, gift items, and a Chinese food bar with the yummiest stir fry selection. read more

Ingle's - Ingle's curvy shelves - Grocery Near Me - Asheville, North Carolina

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all the other reviews are absolutely accurate. Jessica the Customer service manager here knows nothing about customer service. Her ignorance and the lack of training given to employees at Ingles is what will cause the to eventually go out of business. This is my second visit to the store after just moving to the area, and today they lost the opportunity to earn a new local customer. I will not be back. The reason for this is simple; I asked for $1.50 credit when I notice I had been over charged for a produce item on my first visit to the store. This is a chain store and it should have been easy to just offer me a credit for the amount overcharged, even though I had made the purchase at a different Ingles location, which I honestly did not realize until she pointed it out. But Jessica was afraid she would 'lose her job' for the small credit which was merely a principle issue for me, not actually about the $1.50. After accusing me of lying about the item, I promised her this would be my last time setting foot in this store. Very unfortunate the good customer service is not seen as a protection to profits. When you treat customers with courtesy and good will, they become loyal and spend their hard earned money at your establishment. When you are small minded and clearly not looking out for making your customers happy, they go elsewhere for good. We have choices as consumers and my $$$ will never be spent here again read more

Horrible customer service. I spent 130 dollars. They made a mistake and instead of fixing it they tried to refund it online which meant they couldn't give me the money back it and I spend 130 and left with zero groceries. WTAF so I had to go to Walmart and explain to my son why we were having to drive across town. They could have given literally zero cares about the situation and seemed confused why I was upset about the situation. Zero out of zero read more

Very nice and helpful employees, which made for a great customer experience! We will be back!

Curbside pick up is horrible, I've tried it 3 times and have sat for no less than 20 minutes each time after arrival before I even get a response to my arrival text. Then another 10 minutes minimum before I see anyone, and 2 of the 3 times there has been something missing from the order which was paid for in advance. Ended up having to go inside anyway to remedy. If you're going to offer it, at least make an effort. read more

What is Ingle's you ask? Its just another chain of grocery that I had never heard of because it doesn't exist where I live. It;s got all the things you need from grocery store. Food goods, liquid goods, etc. read more

Love me some ingles. The salads and all the fresh food are so good. Have to go whenever in Georgia or NC.

If you are an Organic vegetable buyer, please be careful here at 1141 Tunnel Rd., across from the VA Hospital. Three times I've have gone there in the last 2 years and found non-organic vegetables in the organic produce section. Spoke twice with store manager about the product manager not taking precautions. To date, I'm still confused that they don't know what the difference is. I want to give Ingles my local business, but they are making it hard on me. Judi read more

I will drive to the Ingle's in Swannanoa before i go to this one. Everone at this store is slow in every way. The sandwich lady is slower then I am at doing my taxes. And the managment there is SLOW at thinking. I seriously hate that store. Don't try to get a movie, they will close early and tell the three diffrent people who know the hours "too Bad." Drive the 3 extra miles- go to the Swannanoa store, they are the best. read more

This Ingles is one of the worst when it comes to bagging groceries. I have shopped here for many years - large orders. You should see how fast baggers find something else to do if I go through a line with a $200 order-- from dusting to polishing etc. I recently moved and have had the opportunity to shop at the Ingles down by the tunnel. The difference is like night and day which tells me that the manager at the Ingles across from the VA does not hold his people accountable. Do you even want my business-? It doesn't seem like you do. I was in there today and the person checking me out asked 4 different people to help him bag before someone would help. Where's your customer service? read more

Not the best of Asheville, but definetly not the worst..good selection of organic fruits & meats. Starbucks is a plus! This is our quick stop when in town and cant make it to Earth Fare! read more

Ingle's - Grocery Near Me - Asheville, North Carolina

I had an issue with one of the baggers at this Ingles recently so I called the Ingles corporate customer service number to speak with someone about the issue I had. After being transferred several times I was finally connected to Blair. At first Blair listened intently and offered apologetic statements about my situation, but then he asked if I was in a relationship or if I was single. This really caught me off guard and at first I thought he was joking. When I said I'm married, he asked if my husband is into guys, and that we should all go out to dinner later and he would pay. I was so uncomfortable with what he said that I hung up. Who do I contact about this? If Blair is the person to contact about customer service problems, who do I contact about about Blair's inappropriate comments? Hopefully Blair will be removed from his position because I still feel really weirded out about the situation. read more

Loved this store and only store we went to pick while in Asheville,NC! Friendly clerks and clean!

Why can't we have an Ingle's in Miami??? What an awesome grocery store. Just imagine Publix but 10 times better. It has everything you want in a grocery store plus a pharmacy, candy bar, olive bar, wings bar, salad bar, hot food bar with southern food and chinese food, sub shop and best of all Starbucks! Love, love, love Ingle's! read more

I've been very disappointed with this store more than once. A very simple issue, their rewards card. Multiple times my number hasn't work, instead of just letting me use one of theirs that they have handy, they have to get my info and verify that I have one. I find that very rude. I have to wait for this verification process. Also their whole staff are very young high schoolers who have zero customer service. To make the customer wait to verify over a rewards card is ridiculous. One day I stated how this happened more than once and the young lady just said let's get you another one! Sure! Now today when I went in, the same problem. Why does this keep happening. Once again the same process. Instead the young man brought back two different account numbers because I have two different cards/numbers associated with my number. He was kind enough to write the 16 diget numbers down for me and said if you have a problem just keep these on you and type on of these in. Are you kidding me?! This process is suppose to be easy and rewards pull customers in to shop with you, not for have to haggle with your system not being able to recognize you number. For over prices bougie groceries it's not worth it! when the customer is having issues with their card, you should all have one handy and just use it, it's called good customer service. This process takes away from the easy of shopping. This is the store's problem, not mine and I'm having to jump through all the hoops because their system isn't working. For as much as your groceries cost, get a new system. read more

Ingle's ( Oteen ) is a great store, they have an awesome friendly staff, and are always well stocked. The Store Manager Mr. Rice is a great guy and is always willing to help you out, and if you need to return a faulty or damaged item, it is done without question. When shopping this store, I always have a wonderful experience. read more

A large grocery store near where I stay when in Asheville. They seem to have a decent deli and a good selection across the board.

New vacation home in West Asheville. Closest grocery was Ingles at Candler on Sand Hill. Big surprise. Rates better than Harris Teeter and Publix. Place is huge and spotless. Superb selection. Starbucks on site and ample seating to enjoy coffee and snack. read more

I like this store. I am from out of town and appreciated this 24 hour grocery store. It was absolutely clean and low priced - exactly what I was looking for. read more

Very nice store, always clean, the staff is consistently super friendly and helpful. I am always offered assistance bringing my packages to the car. I usually hate having my shopping bags packed by indifferent employees that send me home with smooshed bread and tomatoes; but that has never happened here. They always take great care packing my things, thanks! read more

I avoid this store whenever possible. Unfortunately it is near my home. I have gotten moldy red grapes more than once. Packages produce in not bad, but not as fresh as the Ingles in Swannanoa. The deli department is a real problem. They are slow. That is when you can get them to help you . They have no idea what the product is they are selling. Before the "remodel " there were two employees who were pleasant and knowledgable. Now there are several misfits who don't know deli from dairy. It might be a little more expensive, but Harris Teeter has them beat by about 1000%. They should take their misfits their for a lesson on how to sell $10-$12 per pound meat. Sorry guys but you have blown every 2nd chance I have given you. read more

I find the variety to be lacking here, but the seafood is excellent. It is a pleasant experience generally to shop here.

Well I don't usually shop at ingles, but I do enjoy boar's head subs. If only they could actually train the deli employees. First they start by smashing the bread attempting to slice it open, next they cut it in half even if you ask for a 12 inch. I do not know if anyone here likes toasted mayonnaise but you have to watch them because they don't know what order things go. Also bacon goes on top of the cheese when toasted to get crispy. If you can walk them through how to make a sub politely it's great. I go here every Monday just so my friend and I can get a good laugh. Thanks ingles!! read more