Organized and clean store. Well stocked with lots of options. Staff were helpful and friendly!…read more Some prices a bit high.

I'm still crying as I type this, I have never been so humiliated. We've been shopping at Publix for…read morethree decades, and I knew Carol Barnett personally, but I will never again return to THIS location-despite the sincere apologies from the very kind store manager, and a very sympathetic CSR Savannah - because ONE rotten apple employee. After a fabulous afternoon birthday tea with friends, I popped into Publix Waynesville. The lines were long, so I opted for self-checkout. Packing bags , I was admittedly slow and deliberate as I am not good at "bagging". I also looked to note that items were being rung up properly (ex. BOGO) so it probably took me about 5 minutes to ring up a full trolley of goods and pack them. As I was placing the receipt into my purse and preparing to vacate the spot, an employee came up and loudly announced that she "did not see me ring up my paper towels" and demanded the receipt. This is something that she HAS THE TECHNOLOGY to check without uttering a word to me. It was an obvious attempt at public humiliation (why?). Several people put their head on a swivel to see the drama of someone loudly being accused of shoplifting paper towels. I wanted to crawl under the register and die, but I could only manage to hand her the receipt and put my head down. After the employee saw her obvious mistake, she only said "okay, thank you" and handed me the receipt back. I asked the monitor standing nearby "why" she did that, to which she gave no reasonable explanation. I barely made it to my vehicle before I broke out in tears and phoned my husband, who instructed me to return all the groceries immediately. I will give credit where credit is due and say that both CSR Savannah and the store manager on duty were very sympathetic and understood how, in this very small town, this would be utterly humiliating. They apologised profusely and the manager even offered to walk me and my groceries (that I didn't return) back to my vehicle. Regardless, the embarrassement of being falsely accused in such a way as to shame me publicly - when I did absolutely nothing wrong, has forever ruined shopping at the Waynesville Publix. Thankfully, I still have all the Sarasota Publix locations.

If you're looking for groceries in Lake Lure, this is IT!…read moreThere are not a lot of options and this is a FULL service grocery including a Starbucks and gas pumps. Easily accessible near the route 9/route 74-A intersection on Lake Lure. It's big and you can wander the aisles looking for what you need or ask any of the many employees who are there to assist. Sadly, they don't carry R.O.'s cole slaw

We went to this Ingles today to restock some of our favorite brands. Those brands were no longer…read moreavailable! Though this store is closer to us than any other, we are not willing to purchase only what INGLES wants us to have rather than the brands we prefer (that were formerly in stock there). I bought nothing! We will look for another store (maybe not even Ingles) that carries the brands we want, even if we have to drive farther. Very disappointed!

It's not Ingles which is all you need…read more It is nice to shop in a place where the employees don't look depressed like they do at Ingles. Then again average Ingles salary is $23k no wonder they're all depressed!

Ordered from here the other day, and I could not ask for anymore. I ordered online plenty of party…read moretrays and bakery items. Online ordering for Publix is always easy. I got a confirmation email, but still called to confirm because the other Publix was not quite ready for me last year. The person who answered, confirmed everything and even walked over to bakery to make sure they were set. When I arrived, everything was prepared and nicely done. The staff were incredibly friendly, and the space was not that busy. The trays look exceptional and everything was packaged well. I think the prices incredibly fair for what you get. All of the guests at my event felt as though it was really quality food, and everyone left happy .

Love shopping at Ingles. Clean, orderly and great prices. The staff is always helpful including the…read moremanagers. Wonderful Deli with the best chicken salad and about anything else you'd want. Great produce much of it local. Large well stocked stores.

I really hate Ingles. I went in to get something from the deli and I asked could I get rice along…read morewith my vegetables I picked out. The girl says no because they can't combine the second section selections with the main menu as in meat and vegetables. That does not make sense. For God's sakes it is food. It is out to be sold so I don't know why it can't be a selection too. They are also expensive as the Dickens. The ONLY reason I shop here is because the other groceries are farther away from my home. I am looking to relocate and I hope to God there is more than Ingles around

The grocery store is good but the pharmacy is not. Doctor…read morecalled in a prescription a day ago and it's still not ready & is a common medicine, nothing exotic. . The female tech with the gray pageboy hair was very snippy and not helpful. Finally found out "might" be ready after 5:00 tonight. Luckily I had been given a written prescription also so took that to Walgreens down the street and was filled in 20 minutes. Skip rude Ingles pharmacy and head over to helpful Walgreens!

Nice store. Had everything we needed. Good produce and meats. Lots of parking. Easy access.read more

This new little Market is a God send for those of us on Soco Mountain. It is conveniently located…read moreat the intersection of US19 and Plott Balsam Road between Cherokee and Maggie Valley. The first thing that struck me was it was clean and items were attractively stocked. The owners are onsite and are friendly, helpful and engaging. it's obvious this store is run with pride. I've purchased several items but my favorite is the blackberries. They were really fresh, moist and sweet-- rivaling past purchases in town yet competitive with WalMart prices. The parking is abundant. Do yourself a favor and stop by.

This is what a convenience store should be! Service is the greatest! Those of us in the…read moreHornbuckle Community and surrounding area really appreciate it!

A lovely store with everything you need; however the staff needs to learn how to be attentive to…read morefriendly customers. At the Starbucks the girls innocently rang the order wrong. For 2 minutes they were trying to call someone. Never once acknowledged me or told me what was going on. Finally, I asked: "Is there a problem? You've left me here clueless trying to pay." On checkout, Aisle 2 I believe. Two talkative ladies. I said, "Hello." Nothing. Not even a nod. The talk was about a boyfriend. It was pleasant. Cashier handed me receipt. Not even a thank you. Bagger (boyfriend topic) at least said thank you. WOW. I go to staffed aisles on purpose. I support humans and don't get any discounts doing it myself. I should have scanned my own stuff today. Very unpleasant experience.

The Ingles Advantage program feels more like a barrier than a benefit. I recently forgot my card…read moreduring a visit and asked the cashier if there was a temporary option so I wouldn't miss out on the savings. Their response? "You can ask another customer for their card." Really? Instead of putting customers first, Ingles chooses to gatekeep discounts that other stores apply automatically--no hoops, no cards, just good service. At places like Publix, you're treated with respect and your time is valued. Until Ingles prioritizes customer convenience and real savings, I'll be shopping elsewhere.

Came in for some 'extras ' while in a vaca mountain cabin rental . Helpful workers here and has…read moreeverything u need and more . Very good beers selection - lots of local craft stuff that I willingly (!!) sampled some of - yay octoberfest beers ! Good wine selections too . I liked the 'mini ' shopping carts too !

Ladies and REAL gentlemen. Watch your wives and daughters if they need to use the restroom in the…read moregrocery store. I watched a grown MAN walk into the women's bathroom right before me. I told my husband and waited until he came out to confirm and sure enough it was clearly a man. I don't care what you think about no genders/ gender equality etc. As a WOMAN I am not comfortable with a man being able to go in the same bathroom as me and something needs to be done so that this doesn't happen.

Great service at a local grocery store that had everything we needed for the trip and pricing was…read moregreat.

Nice clean and well stocked store. I wish I could remember…read morethe young man at cash register because he was very nice. The fresh seafood salads were better than I thought they would be in mountains That employee was very helpful and friendly too. The fresh broccoli salad in deli was so good and the nice young lady that worked there was nice. We come to gatlinburg every year for a week and always buy all our groceries there..