Friendly couple who own the shop who did a great job and had no problem figuring out insurance…read morematters. The job was also done faster than I anticipated. They also are restoring multiple old cars which are neat to look at. If you don't mind driving a couple minutes out of town this is a great auto body shop.

From the owner: Collision, Restoration, Minor Mechanical, Custom Paint, Insurance Claimsread more

Would not recommend. Had a collision and scheduled an appointment for an estimate. When I arrived,…read morethe technician was openly arguing with the front desk about why I was even there. Completely unprofessional. Took my business elsewhere.

My car was in an accident, someone hit me in the drivers side front tire and bumper area. (Not the…read moredoor) I had Lebanon Caliber Collision fix it. The FIRST time I got my car back everything they replaced was so OUT OF ALIGNMENT with body and door lines I had to return it to be fixed. It was absolutely bad and unacceptable, NOTHING LINED UP. Then, I had to return it a SECOND time because the repair work that was done on the left front steering locked up and almost shot me OFF THE ROAD when making a right hand turn! The car had to be towed into the shop for the 2nd time. They missed that a part was stripped and needed replaced. I was without my car on two occasions for a month or more each time! NOW, my drivers side door that was replaced by Caliber Collision in Lebanon does not lock or unlock. I was told they took parts out of my old car door and put them in the USED car door they replaced it with due to "alignment" issues. Now, they want to RUN IT THROUGH my insurance again for a THIRD TIME because the parts that THEY moved around are not working!! So, it will cost me money again from the insurance usage and my rates will go up again for something that was not done correctly when they gave me a USED door on my 2019 Cadillac which should of been replaced with a NEW DOOR! As far as I know they didn't hook up the door lock parts and pieces correctly and something is now fallen off or loose!! They are going with the lock is warn out, ALL MY OTHER DOORS WORK BEAUTIFULLY!!!! Just the junk work done on the replaced door that Caliber Collision did is what's not working!!! They should take the door panel off and inspect the work THEY DID and fix it! My car is newer and the parts are NOT worn out. This is a mistake by the Company that put the used parts together! It's just another way for them to charge customers over and over and over again each time they have to come back in!! NEVER GO TO THIS location!!! THEY DO NOT MAKE THINGS RIGHT!!! I will be paying a repair facility to do the work so I never have to deal with this Company again!! - Mary

If you are looking for a place that will treat you with dignity and respect this is it. The…read moreemployees are amazing. The service is quick and the prices are fair. The office manager, Aerle, treats every customer that walks in the door individually and often knows their names even if they forgot his. The work is top of the line.

Absolutely fantastic company. They were incredibly helpful with arranging a rental, picking up and…read moredropping off my car to work around my work schedule, and they finished a day early! My car looks fantastic. I'd give them 6 stars if I could!

If I could give this place 0 stars I would. They are horrible business men, and have no…read moreconsideration for their costumers when things go wrong. I am absolutely appalled at the way they run their "business", and how they treated me when I started to ask questions after purchasing a vehicle from them. For a back story, I'm an 18 year old girl that was buying her first car. They had promised me that their mechanic had looked everything over, and that the car was in "great shape". I bought the car on January 8th, just over a month ago, however they had managed to break my door handle during the process. They were willing to repair it themselves for no extra charge, but took over a week to do so. Even after the fact I couldn't lock my door from inside the car anymore, so much for "fixing" the issue by making another one. Once I actually got the car on January 26th, I noticed that it had been driven over 50 miles from when I purchased it just a few weeks prior. I'm not too sure why my car was driven that much, or at all for that matter. Fast forward to a week later, my car had started to misfire, but I assumed it was a spark plug issue. Turns out it was much more than that after | discovered my radiator was filled with oil so I knew I had a head gasket issue. EVERYDAY for the next TWO WEEKS I would attempt to call and talk to somebody who could help me understand how a car I just bought for five grand, and was in "great shape", would have something this serious occur. Once I was able to get ahold of the owner who goes by Jake, I requested an explanation for the damage, as well as a portion of the repair cost to be covered for the hassle of everything. He went on to deny everything, and begin to make fun of the way I talked, consistently talked over me, and ended up hanging up on me mid sentence when I finally was able to get a word in. This "business" will treat you like a priority until you've given them your hard earned money. Then and only then will you realize they're a huge scam when things begin to fail, and they turn their backs on you when you ask for help. I highly recommend you DO NOT BUY A CAR from these so called "business men."

From the owner: Top Line Auto Sales and Detail - Wax CoatingDeodorizingEngine Steam CleaningShampoo Interior Paint…read moreCorrectionPaintless Dent Removal Headlight RestorationWheel & Rim DetailingPaint SealantPet Hair RemovalTruck DetailingWindow Tint

This is re: Lebanon location Parking and ease of finding…read morethis place was perfect. They responded fast and had already discussed my coming in with my insurance. The estimate was very fast and the staff kind and explained all of the needs the car would have following the crash. They kept me up to date every other day letting me know what was happening with the care and fully explaining any delay. I felt comfortable and welcomed as a customer and the were out to make the repair and time without me car best they were able. The were seamless with my insurance and rental care agency. There is no doubt I will return. BTW...front of car looks good as new.

My car was handled my main very well. Excellent service and I couldn't be more happy with the…read moreresults. Would recommend this shop to anyone in need to a car repair. 10/10 I will definitely come back to Main if need be in the future!

If we could give this shop six stars we absolutely would. With a starter failing on Thanksgiving…read moreEve, having called numerous garages between Wilsonville and Albany on our road trip, and having those garages literally laugh at us, we pulled into B&B and they rushed to help us. Quick and efficient check-in. Good humor. Extremely experienced. A true "old-school" shop with generational knowlege and genuine customer service. They even did a vehicle inspection and found a couple of additional, minor issues to be addressed later. An hour and a half later we had a working starter, at a fair price, and we were on our way back down the highway. We would recommend these guys for any and all auto repairs. With our hearty thanks.

No BS Service. Diagnostic is excellent, Price worth every penny, my opinion "Highly recommend" I've…read morealways been very satisfied with their workmanship. They've worked on several of the family cars & trucks and we couldn't be happier with the repairs and service. I've recommended them to my friends and relatives. Paul

Great repair, great people, on schedule. Repair was…read moreexcellent, looks showroom new. They are our 1st choice.

From the owner: Collision Auto Repair of Oregon is a trusted auto body shop located in Lebanon, Oregon. Established…read morein 1992 and owned by Mark Persons, the shop offers comprehensive collision repair services, including frame straightening, painting, and restoration for all vehicle makes and models. Their I-CAR certified technicians ensure high-quality workmanship, and they collaborate with all major insurance companies to streamline the repair process. The business is known for its commitment to customer satisfaction, offering free estimates and a lifetime warranty on repairs. With a reputation for professionalism and attention to detail, Collision Auto Repair of Oregon continues to serve the community with excellence.​

I took my old Mazda to Chillys after it gave me some transmission trouble. Will took it in for an…read moreinspection and offered a quote for a fluid change. The change was done around a week later for a very reasonable price. Will and Chris will walk you through your cars needs and how much they'll cost and they don't take you for an idiot. They'll walk you through your cars diagnosis succinctly and quote you fairly. I will absolutely be taking my car back to Chillys when needed. Thanks fellas!

From the owner: "Welcome To Chillys Custom Auto Works we specialize in Japanese made vehicles but also have the…read moreskills needed to work on anything foreign and domestic feel free to give us a call to discuss your needs we are happy to help!"