We made an unscheduled visit to Grease Works when our 'new to us' Vanagon Syncro was acting up on…read morethe road from Medford to Seattle. Grease Works had done the TDI conversion a couple years earlier and Justin, the main Grease Works guy, remembered the work he had done. He graciously agreed to see us the same morning that we called to check out our intermittant power issues. Justin not only figured out what was wrong (totally unrelated to the TDI install), he fixed several other little gremlins as well. We can't say enough good things about Justin and his strong customer service ethic. Highly recommended.

I met Justin at a group Eurovan camping event. He impressed me so I asked if he could do a lift for…read moremy '95 Eurovan camper? He responded yes & offered to acquire everything I would need directly from the vendor. His initial quote for the labor seemed more than fair. There were a large number of EMails back & forth as we worked out all the details. He was very responsive. After I committed to the purchase & install, he kept me aprised of the order status. Do to his popularity and prior commitments, it took several weeks to arrange the exact day for the install. On the day, I drove to his shop where he quickly started the job. He is very thorough, knowledgeable, and friendly. He was especially meticulous about adjusting the front torsion bars, even to the extent of having me sit in the van. All and all a very nice experience. I must note however that there were no donuts or coffee to be found.

My experience with Trusty Auto Repair was bad. I would not recommend them…read more Summary: * Poor communication and customer service * Work was done without quoting a price or getting my OK * A used part was used in the repair without telling me in advance and without giving me the option to go with a new part. If there had not been a problem with the part, I would not have known about it until I picked up the car * Took three full days to complete work * REFUSED TO TAKE MY CREDIT CARD BECAUSE I "HADN'T BEEN NICE" AND MADE ME PAY $1740 IN CASH TO GET MY CAR BACK. I made an appointment a week in advance (they don't seem to be very busy; they had openings every day of the week) and dropped my car off at 8:30 AM, as agreed. I waited for a call; after 4 hours I called and was told that they hadn't even looked at my car yet. They said they would call back in an hour... an hour and a half later, I called again and learned that they had gone ahead and done a brake job ($275 parts, $180 labor) without quoting me a price or getting my OK. They diagnosed a sound I had been hearing as a bad ball joint and steering knuckle, but because they had started so late, they had to keep my car overnight. The NEXT day, no call from them. I called at 2 PM for an update. They said they were still waiting for a part. At 4:45 PM, Chris the owner called and said that the used part they had received was damaged and unusable. OK, that can happen, but again, if they hadn't wasted half a day, maybe this could have been resolved by now. BTW, this is when I found out they were putting a used part in my car. They kept my car for a SECOND night. The THIRD day, no call from them. I called at noon and was told they still didn't have the part, they were expecting it that afternoon, but my car might not be ready until the following today. I was upset and said they should make my car a priority as they had already had it for two and a half days. The guy at Trusty said, "there's nothing we can do." I said, sure there is, you can tell me that as soon as the part comes in, you will install it because I have been waiting so long. Nope. At 3:45 PM, Chris the owner calls me and tells me that my car is ready - BUT I will have to pay cash. When I asked him why, he said, "you haven't been very nice". When I picked up the car, I asked if he was requiring cash as punishment for complaining about the poor service. Chris just smiled - I'll take that as a yes. He certainly didn't deny it. Chris told me that he has had a lot of problems with people paying by credit card and then telling their credit card company to withhold payment because of a problem with the service performed. That is certainly a red flag - "a lot of problems" with people saying that Trusty Auto Repair's work was not acceptable. That has to make you wonder. Banks don't withhold payment lightly. Fortunately, I was in a position to be able to pay $1740 in cash - if you are not, you might not want to take the chance that Chris won't like your attitude, either. There are a half dozen other repair shops in Corvallis that can do the same work faster, certainly no more expensive and without having to worry that the owner will hold your car ransom because you had the nerve to speak up about poor customer service. I will be using one of them from now on, and I recommend you do the same.

Always an excellent experience at this place. They have worked on my vehicles for years. Honest…read morework for honest prices. I send all of my friends here and every single one has been extremely satisfied.

So I have known Big Eric the owner of this place for years, and have always known him to have the…read moresame values, and stands behind the work done in his shop. Little Eric was the mechanic assigned to my project van, and was given the task of bringing my beast of a van back to it's former glory, at least the electrical and engine work... Little Eric not only did the requested work from top to bottom, he did it faster than I expected... His work is clean, he takes pride in what he does, and stands behind the work he's done... I am extremely happy with the work that was done, Little Eric walked me through what he did, answered my idiotic questions, and I believe gave my van the chance to have a longer happier life! Thank you Big Eric and Little Eric for everything! I couldn't be happier!

I was trading with another mechanic in the area and they started acting like they didn't care if…read morethey got my business or not or if I was even happy with their service. I was referred to All Star by a friend and Curt, Troy and the entire team bent over backwards to make us happy and at no time did we feel like our business was unappreciated. ​All Star straight up earned our business from now on.

Super accommodating and very professional. Ask for Kurt if you're in the market for a good deal on…read morea vehicle.

Brought truck in for evaluation and repair, Denver and Co. diagnosed the problem, consulted us…read moreabout our options and delivered when promised at the price quoted. Competitive pricing, great service, nice folks what more can you ask for in an auto shop! Now our regular shop for maintenance and repair.

Took my truck in here and Denver and the staff got it fixed at a great price. He communicated to…read moreme about his findings, and gave me several options to keep me in my truck as repairing everything at once wasn't an option for my wallet at the time. Over a few visits and paydays I was able to get everything fixed and have had no problems since. His hourly rate is one of the best in the area. All my family and friends go here and have zero complaints. Fast, friendly, affordable. 10/10 highly recommend.

Chris did an awesome job on detailing my car inside and out. I have already told my friends and…read morewould definitely use him again.

Our headlight lenses look brand new! The clarity is amazing. Jon did a phenomenal job. He came…read moreto our home, was on time, and professional. Very inexpensive for what he does. I wish I would have known about him years ago. Thank you! The posted pictures do not do his work justice.

Jon came out to fix our foggy headlights. He worked around…read moreour schedule and came out on a Saturday. The finished product looked brand new. He was very knowledgeable, friendly, and reasonably priced. Thank you Jon!

I am a big fan! The…read moreprompt service and straight forward approach to customers is refreshing. I used to do my own services. Great pricing from this responsive business makes me keep going back. They helped diagnose a very strange electrical problem (defeated the Honda dealer technician!) to an "almost broken battery" that sometimes worked fine... So cruel. Just set my appointment for service on the Prius. Thank you K.O. Automotive Repair!

No complaints here. Love the idea of supporting a local business that's fairly new. Took my car…read morein for an oil change and was pleased with the service and price. I'll likely try this business again next time my car needs work.