I have used them for a couple years for a service and repair on a Vanagon. My last experience…read morewas pretty bad. They missed alot of work that needed to be done and I wasn't informed. The work id did have them do, they used the wrong parts. It all came to light when a vehicle inspection was done for a buyer. They admitted they missed alot over the couple years I've used them. If you want excellent VW service and repair use No Name Garage in Eugene. Those guys know their vehicles and won't steer you wrong.

My car needed a simple piece replaced(which will take less than 10 mins). I even had the new part…read moreon me, so I really just needed 10 mins of garage time. When everywhere else quoted me like 70-80 dollars, Rocky did me solid. They were quick with the job and honest with the price! I'd recommend this place to anyone! (Picture is my proof of service)

Took my truck to Miller's when four other mechanic shops couldn't determine the issue. And Miller's…read moresolved the problem. The staff are knowledgeable and explain the problems in detail. Brings a hometown feel - not like the big corporations that don't know their customers. Wish I had found them sooner. Would have saved a lot of angst.

Sorry I have to give a one star as my final review. I went to them for 2 different reasons (within…read more3 months) and they did a great job, so that would be 4-5 stars BUT I stopped by 2 weeks ago about a burned left blinker and they were supposed to call me - FAIL, no call back. Then I called again about a engine oil leak (they had told me was a no rush about 2 months ago) that now needed attention and again no call back - FAIL - so that took it down to a one star. Now I will go elsewhere for my auto needs and I will not change the one star rating. So just know yes they do a pretty good job IF they call you back!

I have been a customer for a while now and I have had multiple cars foreign and domestic worked on…read moreby them. Yes, I came in with only a couple of items that needed to be repaired, but left with having other items worked on. Once they have done a diagnostic check on your vehicle they give you the awareness of the different things that need to be serviced. No, this is not a scare tactic, because you decide to repair the items or not. They will have pictures to show you what the current condition is like my brakes, they were not making any noise, but they were at a critical state that left unrepaired and waited until it was making screeching noise I was in for more expensive repair. I like the fact they give me the option on to fix or wait until I'm ready. There approach is not a hard sell, I like Kat approach to the repairs. One one of my cars, they heard a rattling noise in the heater box area and it turned out where I was living in middle desert in so ca, I had left my car parked in the open for 5 months and a mouse / rat decided to make my heater box it's new home. I had them fix the issue and it also explained why I was having sinus issues whey driving the car for extended periods of time. I appreciate they found the issue and I gave them the go head to fix it.

We are traveling through town in 90 degree plus weather when our AC started blowing hot air. We…read morecalled Crabtree and they got us in right away, diagnosed the issue and got us on our way in a matter of a few hours. The fix was reasonably priced and the staff was unbelievably kind and accommodating. They gave us a ride downtown to kill a few hours while they fixed our van and picked us up afterwards. Quality service for sure.

Just picked up my Tundra that was sick from a disintegrated air induction pump. (emissions device)…read more I have never had such a detailed and thorough explanation of what was wrong and what was necessary to fix it. These guys did their research and spoke with Toyota technicians to figure out the repair when others may have just started replacing parts. Not only did they provide the old parts to show me, they replaced with factory Toyota parts and included the factory TSB (technical service bulletin). It was an extensive repair, but the hours they charged were very reasonable and the work appears to be top quality. Easily the best mechanic I've been to. I've brought in another vehicle before with a bad injector, which they diagnosed correctly and fixed right the first time. Very happy to be a repeat customer!

Seems like some deceptive business practices, to me. Double-charged, had services done without my…read morepermission and added to my bill, and only given 30 minutes notice to pick it up before it would be held all weekend+fined. I was told they open at 7:00 AM and to bring my car in ASAP. Came at 7:30 to a closed building and had to wait until 8AM. Then, they called me at 11:00 to let me know the car was done, and then again at 11:30 to let me know I only had THIRTY MINUTES to pick up my car because they close early, or it would be held over the weekend. I'm lucky I could find a ride and that I didn't work 9-5 Fridays like most people. If I couldn't get there in that very small window, they would have kept my car until Monday and charged me $100 for "holding" my car in their lot. One employee told me I could bring the car in any morning to check the progress of their work as long as I called the night before. When I called, they actually didn't have time for me until 4 days later. That's honestly fine, just shows an overall lack of communication between the staff. They also told me the original price was so expensive because it covered them checking when I came back for the second service, but they double-charged me when I came back as well. Overall friendly people, but definitely need to increase their professionalism in a few different areas.

Friendly customer service knowledgeable staff and they went above what I asked and checked other…read morethings for me to make sure I was good to go. I will definitely be back for all things car related. Definitely recommend

I want to share what a great experience I had with Jet Auto! I just moved to Stayton and month ago…read moreso we're building connections. On the way through Stayton, my breaks went completely out and I coasted into their parking lot. The day before Thanksgiving and they stopped to fit my car in and let me know what was wrong. Unfortunately it was more $ to fix it than what it is worth. The mechanics held my car for me so I could figure out logistics and ability to purchase another car. They put it all back together and had the car ready for a wrecker. I was so impressed with #1 their friendly. Knowledgeable service and #2 They never charged me anything, just tried to solve my problem for a new neighbor. They will definitely be our "for sure..go to mechanic" for my entire family!

Took my truck in here and Denver and the staff got it fixed at a great price. He communicated to…read moreme about his findings, and gave me several options to keep me in my truck as repairing everything at once wasn't an option for my wallet at the time. Over a few visits and paydays I was able to get everything fixed and have had no problems since. His hourly rate is one of the best in the area. All my family and friends go here and have zero complaints. Fast, friendly, affordable. 10/10 highly recommend.

Brought truck in for evaluation and repair, Denver and Co. diagnosed the problem, consulted us…read moreabout our options and delivered when promised at the price quoted. Competitive pricing, great service, nice folks what more can you ask for in an auto shop! Now our regular shop for maintenance and repair.

Always quick and professional service. Twice I've taken a car here to get something fixed that…read moreanother mechanic shop failed to get right. Generally I feel like I get a good deal and quality products for the price. They are also great about helping fix the little things that don't take long. They have always been willing to help.

Excellent quality and staff. This is my new favorite Tire and alignment shop. Staff is on point and…read morefriendly. In and out no problem. The technician was knowledgeable and able to perform a perfect alignment, even test drove and made a quick final adjustment to ensure the best result. Couldn't be happier for my vehicle and its new shoes. Good pricing and high quality.

I am a big fan! The…read moreprompt service and straight forward approach to customers is refreshing. I used to do my own services. Great pricing from this responsive business makes me keep going back. They helped diagnose a very strange electrical problem (defeated the Honda dealer technician!) to an "almost broken battery" that sometimes worked fine... So cruel. Just set my appointment for service on the Prius. Thank you K.O. Automotive Repair!

No complaints here. Love the idea of supporting a local business that's fairly new. Took my car…read morein for an oil change and was pleased with the service and price. I'll likely try this business again next time my car needs work.