I can confirm the management's deplorable behavior seen in Robin T.'s review is typical.
My intended business there was buying two thinkpads and selling some leftover hardware.
While waiting for someone to verify my hardware is good the manager at cash was having a fun time with loud gossip with someone in the back past me, he casually said f@g?
Bad sign.
I continued to wait for a quote, they verified the hardware, offer was not impressive but I did not yet turn it down as I was going to dump it(ended up donating it instead), meanwhile I was recording prices of computers with my phone.
Strangely salesman admitted to using such anemic power supplies in dedicated graphics systems that the best part I had(150W consumption) would force him to use a better PSU in his systems. He is selling non-PFC PSUs, not a good sign: Regulation EN61000-3-2 is followed by all laptop and desktop PSU makers these days.
A customer who wants to learn a field I work in, video editing, was looking at an i5, I said the i7 was great and the sales guy had no problem with me up-selling for them, the adult student said he uses Vegas, a suite I'm familiar with, used it before Davinci.
The sales guy then tried to rip off the guy with an old quadro "upgrade" for ~$100, I said it's not needed, because it's useless, read here: vegascreativesoftware dot info/us/forum/faq-graphics-cards-gpu-acceleration-for-vegas-pro--104614/ See 1c.
Sales guy lied saying he was a professional editor, if he was he would know things like what cards accelerate Vegas, and would know of Davinci instead of scoffing at me thinking it's expensive(it has a free version), he would try to sell an appropriate card, or none knowing it's not needed as an i7 can handle 1080p just fine, the student told me he's not doing 4K.
When I called the owner he refused to agree hate speech in the workplace is unacceptable or taking advantage of people, even hypothetically, also had the inane idea that the customer buying their i7 system with an appropriate part he was about to get from me is soliciting, has the deranged idea that me asking his salesman if his actions were worth the bad PR was a threat? He considers negative reviews "revenge reviews", which is ironic since his replies show revenge instead of professionalism.
I'm glad I did not buy anything from him over the years, have been selling him junk from my company e-waste room, continuing to do that.
If you want laptops, Free Geek is an ethical alternative, they're not for profit. Delta Server for workstations. read more