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inFORa CAUSE

5.0 (1 review)
Closed 11:00 am - 6:00 pm

Services - inFORa CAUSE

Community Service/Non-Profit

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12 years ago

Helpful 5
Thanks 0
Love this 3
Oh no 0

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Brighton - Valencia - Inside the store

Brighton - Valencia

(33 reviews)

$$$

This Brighton store is my wife favorite store to go to. Shawn was the associate there helping her…read moretoday and I join afterwards. Shawn provides great customer service and good recommendations, she knows my wife taste. The store is not that big but they have a lot of products to offer. Shawn was telling us about their sales product and told my wife about upcoming deals as well. If you decide to visit the store, all of their employees are friendly. If you come at the right time, they'll have cookies and water for you.

The service was exceptional! We walked into to this very inviting looking store and got a big hello…read morefrom Bella. Actually all the ladies in the store spoke to us at one time or another. My daughter's boss likes Brighton jewelry so she wanted to get her a gift card. We were just going to buy the card however after looking at some Star earrings I had to have them. I'm so glad I got them because they are high quality and look like the Star that led the wise men. My daughter saw a heart bracelet so I bought that for her as a Christmas gift. . They beautifully wrapped the gift and made it so enticing that no one could not resist opening it. Bella was wonderful, had great ideas on choosing jewelry and was very warm and friendly. I will be a shopper here from now on. They have a program for you to be a part of that's free that after you buy so many items you get an amount off of your next purchase. I have not read all the details so it's best to check with them. They did not hover over you but were close enough that if you wanted help they could come right over and help you. I love this store. Incidentally, this store has a lot of heart items. So Valentine's Day is right around the corner so you might want to check them out.

Torrid

Torrid

(14 reviews)

$$

pissed that another plus sized store closed permanently around an area that is desperately needed…read more now i have to travel over 45min to northridge. and no i just cannot order bras online when i am a neurodivergent person. pissed is an understatement.

I have been a loyal Torrid customer for many many years. I have always found the staff in stores to…read morebe great, but today was above and beyond awesome. I have been fighting identity theft on my Torrid credit account. Someone in Las Vegas has gone into the stores there and keeps changing my account information and charging to my Torrid account. I've had my card replaced twice and the fraud department has been great. Today, I went into my local store in Valencia, CA to return some items I received for my birthday as gifts. Kimmie was the person who helped me out. When she went to validate my account, we noticed my email address had been changed again. I told her what I had been going through and Kimmie was beyond helpful. She took down all my information and took it upon herself to not only call customer service to make sure the account was flagged, but she also personally reached out to all 3 Las Vegas stores so that they would be aware and hopefully prevent any further fraud activity on my account. She then called me a couple hours later to let me know that she had reached out to these different people to try to help me. All things she didnt have to do at all, but in the middle of her workday, she still took the time to make sure she was providing exceptional customer service. People like Kimmie deserve to be not only recognized, but commended. She is an extremely valuable asset to Torrid as a whole and should be praised. The effort she put in without any question to help me shows me what am amazing person she is. I cannot thank you enough, Kimmie. You seriously are the best ever!

inFORa CAUSE - accessories - Updated May 2026

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