Worst company I have ever had to deal with CEO not helpful…read morePresident not reachable Community liason does a terrible job and won't cooperate with our board I would rather self manage than deal with this ridiculous company

This company is awful in the customer service in my experience. We have not been able to resolve…read moreissues through them regarding a home improvement issue I don't know why my development bothers using them except for "back office " payment management, because that website and overall platform is pitiful. Not to mention their local office post hours and the personnel isn't even on site when they're supposed to be. When you email them you get a chat bot automatic response that they will respond in 48 hrs , but NOT. I hope my development gets rid of them and cancels their contract ASAP because they don't deliver service at all. VK

I don't normally write Yelp reviews, but this one bothered me so much, I want to make sure other…read morepeople don't go through the same thing I did! I am moving to Maryland from out of state, and I came up for a week to look for rentals. On Monday, TCA showed me a lovely townhouse that I thought was perfect. I was told that if I applied, it would only take a few days to run the application and if approved, we'd be good to go. That said, I applied as soon as I got home on Monday. I then called on Wednesday to check on the application and was told that it'd probably be done by Friday or the next week. So I waited until Friday and called back, and it was only then that I was told someone else had applied and been approved. Basically, I had been waiting all week for nothing. This is frustrating because I came from out of state, and I had sort of stopped looking once I saw this place; it left me scrambling to see other places before I left. This is my fault, of course, for not taking TCA's implications (i.e., that I could sign a lease once they approved my app) with a grain of salt. That said, TCA was extremely misleading in having me think for a week that I was simply waiting for my application to be approved when in reality, someone else had already applied and was in fact approved. Not to mention the application fee (for me and my husband) was $80, which I might have thought twice about paying if I'd known someone else had already applied before me. Overall, very unprofessional interaction with them. I'll give them the benefit of the doubt that they didn't do this on purpose just to get me to spend the $80 on the application fee, but I still have a very bad taste in my mouth because of all this. I would not recommend this company to any of my friends or family.

Reasonably priced application fee, plus if you're denied there's no separate fee, they keep the…read moresame charge and use it towards another property! Worked with us to find us a decent home in a decent amount of time!

Mr. Al Peteraf helped us to find the house we like, and we still in touch with him for advice. He…read morealways answers us, and find the solution to our questions. A very good person that I recommend, Paule Audebert

Al is all we could have asked for in a realtor. Help made sure the sale of our Forest Hill home…read morewent so smoothly. We would recommend him to anyone looking to sell their home quickly and easily. Thanks again, Al!

I have been here for 2 years and I believe the new company is for the better. new lights outside so…read morewe can see better, new toiletsm new lights inside, just some of the changes i see. I have had issues like everyone else with something breaking (apartment living) but the front office keeps me informed as to when they will be in. The PM walks around , is friendly and knows what is going on. Not to mention she helped me get out of my rent hole and back on track. There is a sense of caring. I appreciate that when it comes to dealing with lateness and trying my best.

I am a current two yr resident. The apts are pretty modern and have all the latest amenities. The…read morenew management team is like slumlords though. They have brought the quality of the area's to an all time low. Over physically been waiting 2 mos to get a leaky kitchen sink and broken shower fixed. Every time I go into the office the property manager pretends as though she is putting in a work order and no one had showed up yet. The machine team that wad here when I moved in was prompt and timely, I greatly miss that quality of excellence! I had another issue where a company they hired accidentally destroyed my property and is been 6 mos and still no resolution has been offered to me except more run around by the property manager. She's very good at deflecting issues while solving nothing. Whenever they improve their services I'll gladly give them a review they deserve but the headache is not worth the money you spend to live here.

We retired and decided to sell our home and move to a different state. I had seen the Lee Tessier…read moreteam advertised and we decided to call them. From the very beginning , when the sales agent Reed came to our house, He was so professional and gave us information we were not aware of.We decided to sell them our home. We were pleasantly surprised of how the whole team we dealt with made the transaction so smooth and simple, including Reed, Lee and Lisa and Crystal. Whenever we had a question, they were more than happy to answer it. We can not say enough good things about them. We would highly recommend them to any one who needs a Real Estate Company. We know you will be completely satisfied. Again, Thank You to the Lee Tessier team. Rich and Theresa Kurtz

Fantastic service from start to finish. Everything was explained in detail, and all of our…read morequestions were answered as we went through the process of buying our first home. Professional and courtesy staff made this process a breeze.

I wish I had known about these Yelp reviews... I've owned rental property for over 30 years and…read morehave managed several of them by myself, some out of state, so I am no newbie. I also renovate homes, so I am not uneducated in the realm of home repair. This property, in a desirable waterfront area, was our family home which we renovated top to bottom. Many contractors who did work on the property were very complimentary and several people said we would have no trouble renting it out. I spoke to Linda, the owner, at length before I signed the contract. Little did I know that I should have been taking notes and had those notes verified and signed! One thing that Linda told me was that she and her spouse also run a handyman company that does repairs at a reasonable rate. When a very minor repair was needed just prior to putting the house on the rental market, CPM denied making the statement about the rate. If they tell such boldface lies, what else is in store? Inexplicably, they did not put the property on the market for FOUR months. After one month of finally being on the market, they recommended a rental reduction. I asked to wait and, lo and behold, a desirable tenant signed the lease. Since the property sat for so long, landscaping needed to be done before move-in. CPM got a quote for over $200. I shit a brick and called the landscaping company, who obviously had no idea what the scope of work was. When I explained what was needed, the cost was reduced to $80. So, don't expect this company to work for your interest. Pre-move-in cleaning was also outrageous (and mandatory) especially considering that I had it cleaned when I handed over the keys four months prior. Heather (in the office) has been sometimes helpful and patient but there are questions that I've routinely asked again and again with no answer. I cannot trust this company at all and am biding my time to make the switch to another property management company.

I highly would not recommend to rent to this property management. They provide poor service. The…read moreMaintenance Person does the bare minimum to repair household items, have to come to the property multiple times due to lack of knowledge. I had move in the property January 2022, the house was not professional clean, had trash in the closet, house was not painted had stains in the bathroom. Please read your lease agreement thoroughly. You are required to hire Chesapeake Property Management preferred Cleaning Company when it is time to move out of the property. The prices ranges from $200 and up. If you decide to move in one of Chesapeake Property Management, make sure you take pictures of the property prior to moving in and after. Document everything to ensure you are not liable for anything

Communications with residents. Not willing to answer questions or help with issues. Not prompt when…read moreasking questions. Take there time about answering questions and then usually say there is nothing they can do

if there is ANY way that you can choose another place to call home…read more PLEASE choose any location that these people do not manage. The property managers and their "assistants" are well... Sub par, not properly trained and in need of client relations boot camp. I have lived in one the properties they "manage", for 15 years. Its been a nightmare dealing with this company. They take your dues and do... NOTHING. if you fall in love with a property they manage. And find out that MRA is in fact the management company. Fall out of love and Move on... And this is coming from someone that NEVER leave reviews. the 1 star was only used so that i could post the add. it actually is to high.