Let me start off by saying that I am in no way affiliated with Inflatable Adventures with the exception of being an extremely satisfied long-time client. I'm not a frequent user of Yelp, but being a business owner in the area I am more aware of the importance of truth-telling in "review sites" such as this. When I am overwhelmingly satisfied with the service that I have received from a company, I make it a point to share my positive experiences; something that is severely lacking in review sites these days. Unfortunately, the cathartic effect of "revenge" on these sites is more motivating to many consumers than rewarding businesses for above average service.
When I saw the venomous reviews for this company, I had to act. Inflatable Adventures has been providing both my local business AND my private home with quality inflatables for many years now. Sure, we've had our share of logistical issues such as weather, available power supply, ample space in the yard, etc. But not ONE SINGLE TIME has the delivery personnel OR the owner of this business failed to come through for us, and several times gone the extra mile to ensure that we were completely taken care of. This is a rare gem of a company. Their personnel are top notch, many of them parents themselves and local professionals who have been working on the weekends for this company for years now.
Truthfully, it frustrates me to see these negative reviews, so full of nonsense and clearly written by someone who seems to be complaining about the same issue. I assure you that their staff is the very opposite of "rude, arrogant, and condescending". I do not own this business. I do not have any stake in their success, other than recognizing the elite service that I have received from them over a proven service record of many years. I am just a local businessman who can't stand the idea that one person's vendetta should dictate the actions of the many. Mostly, I take great offense to such retributive reviews for an organization that should be praised for their level of competency and commitment to the ideals of customer service.
Do yourself a big favor...if you are looking to rent an inflatable bounce house, rent from Inflatable Adventures. James L., Natalie G., and Bill P. do NOT represent the thousands of completely satisfied customers that this business has served. Whatever the true nature of their problems are, you can safely bet that it was NOT the actions of the personnel OR the owner of Inflatable Adventures that caused their issues. And honestly, if court documents are involved, it's because you didn't pay your service provider. Let's call it what it is, folks! Disagree with me? I invite you to contact me at donjackson1174@gmail.com. I will be more than happy to verify to you my very positive dealings with a really great company. read more