Thank you Excelsior for making my vacation to the Caribbean a wonderful experience! Dealing with…read moreExcelsior was a stress free and enjoyable experience for me. I received personable service and found the cost to be very reasonable! I certainly recommend them (Excelsior) to anyone looking to make their travel experience stress and hassle free!

Never ever will I book with this travel agency again!!! If you are thinking of hiring them please…read morebe careful and ask questions because they DO NOT volunteer the proper information to their clients. I went last spring (2016) and explained to travel agent that I had NEVER gone on a trip out of the country and I was needing help with purchasing a vacation package for my immediate family including my mother- it was actually her birthday gift. The agent-Avelina, sold us 5 tickets and I paid cash, she never informed us that there is TWO types of passports-- a CARD and a BOOK. She made copies of what we had and gave me the print out of the tickets and said "Perfecto todo esta listo" "Perfect everything is ready" 10 months later, we get to airport and they did not let my mother board because she has the wrong passport!!!! I called the agency and their solution was, leave your mother at the airport and go without her!!! my mom is 67 years old, not fluent in English AND with no car or way to get back to her house which is an hour away from the airport. Till this day they have done nothing to get me tickets. on the contrary they want me to pay an ADDITIONAL $3,000.00 dollars for new tickets. I originally paid almost $5000.00 for the tickets, I paid hotel in Paris, hotel in Madrid and rented a car. I also paid parking for 10 days at the airport to leave my car there. Who is going to reimburse me for all the loss???? Not Excelsior, they don't even want to pay for new tickets.....when I called them to inform them of the nightmare I was going thru at the airport she began making me feel like it was my fault that my mother didn't have the proper passport. I explained to her that was the whole purpose of hiring them, so they could tell me what I needed!!! Avelina has insulted me and made me feel completely dumb. No one should ever, ever have to go through such a horrible experience. I was looking forward to this trip, it was suppose to be a once in a lifetime experience and instead it has caused so much headaches and tears.

I called GM last minute. after having a horrible experience booking through another service. I…read morewas booking transportation for my clients from Houston Hobby to Galveston. The owner was so awesome, walked me through their services, set everything up to save the day. It was very seemless and my clients were extremely happy and impressed with their meet and greet and their driver Benjamin. Great Experience! I would call GM for all my clients cruising or just traveling to the Houston/Galveston area! Thank you so Much for turning a stressful situation into a great travel memory for my clients!!!

Terrible service. Dropped is off and said they would pick us up at the same spot for a concert,…read morebut we had to walk for an hour to try and find the car. Never again.

Our family trip to Roatán, Honduras was an incredible experience, and a big part of that was thanks…read moreto Travessence. From the very beginning, the planning process was seamless. Alejandra took the time to understand what our family was looking for and presented us with a wide range of options that fit our interests, budget, and travel style. We never felt pressured--just well informed and supported throughout the entire process. Her advice on timing, accommodations, and activities helped us put together the perfect itinerary. Every recommendation proved valuable, and knowing that every detail had been carefully thought through gave us complete peace of mind before and during the trip. What truly sets Travessence apart is Alejandra herself. She is incredibly accommodating, patient, and genuinely cares about creating the best possible experience for her clients. You can tell she puts her heart into every trip she plans. If you're looking for a travel advisor who listens, offers outstanding options, and makes the entire experience stress-free, I can't recommend Travessence highly enough. Thank you, Alejandra, for helping our family create memories we'll cherish forever!

We went on our trip that Ale put together for us and it was so amazing! The hotel was exactly the…read morehat we were looking for and the excursions as well! I'm using her for all our trips!!!

I booked a cruise with Benny from Kelin Travel. He took the time to understand what I needed and…read moreprovided personalized service. Saving me money on the cabin & excursions in Alaska. Seeing and touching glaciers is awe-inspiring. I recommend you contact Ben and book your next awesome vacation with Klein Travel.

Benny took an idea of what we wanted and planned a few different options for us to choose from. All…read moreof them were focused on different perks for what kind of cruise we were looking for. He had all the bases covered from kids cruises to family friendly to adult and singles cruises. He really made the options simple and walked us through each one. it was a no brainer which one we wanted, and he ran with it from there. At every turn, he looked for and actually found more and more discounts to get us the best deal. He was so good that when it came to airfare to the port, I had to let him try it and he delivered. This dude worked for us!! He was the one stop vacation shop! I can't say enough good things about him. I fully recommend and I'll be contacting him next vacation time!

Terrible experience. The driver unexpectedly over charged me $200 to go 20 miles. I accidentally…read moreleft my phone in his car & drove all the way to the driver to pick up the next day. Mohammed (the driver) would not give me my phone unless I paid him more money to give me my phone. Sad... Be careful of this companies & the drivers. Unethical

I have been using their services for 2 years. I travel for work and needed a driver who can get me…read moreto the airport on time and someone who is experienced in the transportation service. My driver is one of the best out there hands down. I have used Uber, taxis, Lyft you name it at other cities. But when back home needing a ride for business or personal use they always took care of me. Always on time, never late to the airport once! Even when I forgot to schedule a pickup, they would not hesitate at all to take care of me no matter the hour. As I said they are always professional, car is always clean with bottled water and mints if needed. I would highly recommend especially if you travel for work. Their reliability and professionalism is the reason I have stuck with them for so long. Thank you guys.

I do not recommend! Had to pay for round trip upfront. He was not able to pick up due to flight…read morechange and his other bookings. He did not respond to texts. He offered a refund on that leg of trip, however, it is several months later and he still has not provided refund after I have contacted him several times.

RCW Associates has been my transportation service provider for airport pickup and drop off for…read moreyears. They are timely, safe and prompt. Will continue to use services.

My business partners and I were attending a summit in Houston, Tx Oct 28, 29. We were in need of…read moretransportation to the IAH airport from the Holiday Inn. The Holiday Inn gave us a business card. We called to schedule a time for pick up. Immediately, we were able to connect and schedule a pickup at 11:00am. The impressive thing about A VIP Car and Taxi Service is that Jilly arrived 15 minutes early, called to let us know he had arrived. Jilly, was very professional, safe driver and friendly. The vehicle was clean and large enough to hold our luggage. I highly recommend this taxi service for all of your transportation needs whether it's locally around Houston or any other city in Texas. Job well done Jilly!

"They solved my problems." I needed a Chinese business visa on a few days notice. (Had gotten 6…read moreover the years, always through a service in DC - 10 years ago. Now, visas are issued geographically, and that service (based in Washington DC) would have to subcontract the work to someone in Houston and just slow things down. So, I checked with this company first by email on my needs, they replied quickly and with absolute knowledge. Turned my visa around in ONE day, and kept emailing me with updates. All in, I highly recommend. Btw, the Houston China consulate covers visa requests for Texas all the way to Florida... if you live on one of those states, your passport will need to go to Houston, and I suggest this service.

I live in Atlanta and needed my visa quickly. They not only delivered on the next day promise, but…read morereviewed the requirements, explained the process in detail, called and emailed with the fedex information as soon as it was available. Very reliable, friendly and fast... Definitely will use them again in the future.