I booked a cruise with Benny from Kelin Travel. He took the time to understand what I needed and…read moreprovided personalized service. Saving me money on the cabin & excursions in Alaska. Seeing and touching glaciers is awe-inspiring. I recommend you contact Ben and book your next awesome vacation with Klein Travel.

Benny took an idea of what we wanted and planned a few different options for us to choose from. All…read moreof them were focused on different perks for what kind of cruise we were looking for. He had all the bases covered from kids cruises to family friendly to adult and singles cruises. He really made the options simple and walked us through each one. it was a no brainer which one we wanted, and he ran with it from there. At every turn, he looked for and actually found more and more discounts to get us the best deal. He was so good that when it came to airfare to the port, I had to let him try it and he delivered. This dude worked for us!! He was the one stop vacation shop! I can't say enough good things about him. I fully recommend and I'll be contacting him next vacation time!

Shelly....Thank you again for all of your help planning our family trip & My Personal "Trips" We…read moreare still talking about how it truly was a trip of a lifetime. I was worried about planning a trip for ages 9 to 78, but you took the stress away and helped create a wonderful travel experience. I greatly appreciated the communication throughout the planning process, and keeping us organized with clear schedules, local contacts, and all of our documents. It's Always Pleasure to work with such a amazing individual

Michelle was very helpful and patient with our questions and last minute changes. We will…read moredefinitely be reaching out to her for our future vacation plans as well.

I am so blown away by how precise Event Serendipity was at planning every single detail of my…read morewedding. I had a very different vision and Pam helped me through it every step of the way. My wedding absolutely exceeded my expectations, and i couldn't have done it without her. She was persistent with the vendors, and had our timeline written out to every last minute! I highly recommend trusting event serendipity with the most important day of your life. Helpful, kind, devoted, and passionate. Pam is one of a kind!

The Reiff wedding was absolutely beautiful and I know both Ariel and Marc loved every minute of…read moretheir big day. Your role assisted in making their wedding the event of their dreams. You were extremely kind and patient with all of us. Also, as part of the wedding party, we appreciated the constant communication and timeline reminders via text/email, as well as the detailed printed copy provided to each of us. We also appreciated you keeping us on track of the timeline to ensure the newlyweds got every one of their perfect moments. The only feedback I have is that small details such as light colors and receipt of any outstanding deposits be established and secured before the big day. I know that they hired you knowing that you are the pro, so we would have loved to see more of your confidence to problem solve without approval for every small hiccup. Other than that, every thing was beautiful and executed well.

Thank you Excelsior for making my vacation to the Caribbean a wonderful experience! Dealing with…read moreExcelsior was a stress free and enjoyable experience for me. I received personable service and found the cost to be very reasonable! I certainly recommend them (Excelsior) to anyone looking to make their travel experience stress and hassle free!

Never ever will I book with this travel agency again!!! If you are thinking of hiring them please…read morebe careful and ask questions because they DO NOT volunteer the proper information to their clients. I went last spring (2016) and explained to travel agent that I had NEVER gone on a trip out of the country and I was needing help with purchasing a vacation package for my immediate family including my mother- it was actually her birthday gift. The agent-Avelina, sold us 5 tickets and I paid cash, she never informed us that there is TWO types of passports-- a CARD and a BOOK. She made copies of what we had and gave me the print out of the tickets and said "Perfecto todo esta listo" "Perfect everything is ready" 10 months later, we get to airport and they did not let my mother board because she has the wrong passport!!!! I called the agency and their solution was, leave your mother at the airport and go without her!!! my mom is 67 years old, not fluent in English AND with no car or way to get back to her house which is an hour away from the airport. Till this day they have done nothing to get me tickets. on the contrary they want me to pay an ADDITIONAL $3,000.00 dollars for new tickets. I originally paid almost $5000.00 for the tickets, I paid hotel in Paris, hotel in Madrid and rented a car. I also paid parking for 10 days at the airport to leave my car there. Who is going to reimburse me for all the loss???? Not Excelsior, they don't even want to pay for new tickets.....when I called them to inform them of the nightmare I was going thru at the airport she began making me feel like it was my fault that my mother didn't have the proper passport. I explained to her that was the whole purpose of hiring them, so they could tell me what I needed!!! Avelina has insulted me and made me feel completely dumb. No one should ever, ever have to go through such a horrible experience. I was looking forward to this trip, it was suppose to be a once in a lifetime experience and instead it has caused so much headaches and tears.

Rodolfo Paneque, you may not be able to pronounce his name; however you will be delighted that you…read morechose this agent. His outgoing personality coupled with his impeccable attention to detail made my trip with my daughter one I will treasure always. He gave me a brown zippered bag that I found priceless. Anytime I was asked for a document, instructions, receipts while in Europe and the other countries visited, all I had to do was open the bag. He anticipated every possible scenario I could encounter. I can not image future travel without Rodolfo's guidance.

Used UST for 4 airport transfers for musicians we booked for an event. They provided airport…read moretransfers and black SUV service to/from event. Executed perfectly. Professional drivers and nice vehicles. Very responsive to email requests and updates. Highly recommend this company.

"They solved my problems." I needed a Chinese business visa on a few days notice. (Had gotten 6…read moreover the years, always through a service in DC - 10 years ago. Now, visas are issued geographically, and that service (based in Washington DC) would have to subcontract the work to someone in Houston and just slow things down. So, I checked with this company first by email on my needs, they replied quickly and with absolute knowledge. Turned my visa around in ONE day, and kept emailing me with updates. All in, I highly recommend. Btw, the Houston China consulate covers visa requests for Texas all the way to Florida... if you live on one of those states, your passport will need to go to Houston, and I suggest this service.

I live in Atlanta and needed my visa quickly. They not only delivered on the next day promise, but…read morereviewed the requirements, explained the process in detail, called and emailed with the fedex information as soon as it was available. Very reliable, friendly and fast... Definitely will use them again in the future.