I have family visiting from out of town and we went to Infinity last night. We seated at the bar we ordered drinks and a hookah Infinity is doing their selves a disservice by having hookah the hookah taste horrible you cannot taste any flavor. It just tastes burnt and it really wasn't pulling well to top it off at the midnight the bouncers come and take all of the chairs from the bar. I really couldn't understand what was happening. This would never happen at Stats and I'm disappointed that I went here instead of there. They have attractive bartenders that have really great customer service. read more

The best way I can describe this place is like an overpriced Hooters with poor customer service. I believe they also have that automatic 18% gratuity. Came in about an hr after they opened on Saturday with friends and there was maybe two other people in the venue. My friend ordered 4 drinks and she said it was about $100. This was standard top shelf, but the drinks were weak and barely filled to the top. We also ordered a few things off the food menu. I had the salmon egg rolls which were good and the green sauce was delicious. One of the most irritating parts of the visit was waiting almost 30 minutes for hookah when nobody was in there. We had to hunt down a server because we didn't see our original server. Our server had to put tape around our hookah hose to "ensure it stayed together." YIKES!! On top of that, there was maybe 15 people total in the building now and most were at the bar. A server came by and said "Someone just bought this section, so we're going to have to ask you to move." Please keep in mind that the entire venue had no one in the sections and everyone was at the bar. There were AMPLE seating options to choose from. That instantly ruined everyone's mood and we left immediately after! Did I have a poor experience, yes. But I will say that the TVs are huge, making it a good place to watch sports. There's a bunch of sections and little room to stand, so be aware if you don't want to buy a section. The servers (when they came around) were pretty and nice. I can also see this place being fun when there are more people are there. This place has all the elements to be a good time, but the death of these types of establishments will be the poor customer service and the robbery of the automatic 18% service fee for doing absolutely nothing. read more

The location was near my hotel so I decided to go listen to some music. The crowd the first time had a mix of younger and older. The next night I went was all younger. The drinks were high and not good. The service was slow. I watched security literally throw a woman out the club. It wasn't cool. He had anger issues clearly. I didn't get anything to eat so I can't comment on the food. read more

My hubby and I enjoyed karaoke Thursday night. We took an uber however there is plenty of parking. There were mixed ages in the building but definitely a vibe. The club is pen from 9-2 am sThey provided great service when we ordered our food and drinks. We had wings and fries which were surprisingly good. We will be back! read more

This star rating is strictly off service. I've came here about 5 times on non busy times when there is only 5-10 people here. read more

Infinity Live - Wednesday Menu - Lounges Near Me - Charlotte, North Carolina

We came on a busy taco Tuesday night for a very first experience here. It was packed, but we were able to find a seat . I appreciated the security screening up front for increased safety. We were greeted as soon as we sat by our server Abby I believe her name was. She was so thorough and checked on us frequently despite having multiple tables to serve. I got the salmon tacos which were tasty. We enjoyed the 2$ top shelf drink options as well. Live DJ was fun as well. We would definitely come back again. read more

Came for the advertised Wednesday seafood night for a friend's birthday. Positive: bathroom was clean, food was tasty, and music was good Negative: seafood special starts at 6pm not 4pm as advertised. Mixed drinks not strong at all. Service (from servers, not kitchen) is very slow. Some food portions are way smaller than others. Come out and see for yourself! read more

Infinity Live - 2 orders of grilled shrimp $12 total on Wednesdays - Lounges Near Me - Charlotte, North Carolina

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**3.5** Came in on a Sunday night, we heard a promo on the radio about the place playing reggae and dancehall. So my friend and I decided to check them out. Huge parking lot. In a nice shopping plaza area. This place is pretty chill. Spacious sports bar and nightclub. TV's surround the inside of the place with a huge projector tv behind bar. Lots of couches and tables. Definitely a great potential place for sections. Drinks are pricey. I promise you if your ever offered a sidecar in NC just skip it and get it straight. Bartenders are not the best with my Sidecar, too much lemon juice. And it wasn't shaken both times. However a good place to meet people and get some nice dancing in. My friend got the Red Bull watermelon margarita. She drank it pretty fast so I don't think it was that strong but she got another, so I know she enjoyed it. We also ordered Fried mozzarella, we planned to get wings once that came to the table. I notice a bottle girl is walking around with food from table to table asking if this is someone's food. Eventually we find out it's my food. I tell my waitress that simply, if a person doesn't know where the food goes they shouldn't even pick it up. She asked if I wanted a manager, I declined(previous review made me skeptical). She offered another mozzarella but I declined. Too much of the same thing, too much cheese. I think the manager should of came by and spoke to us personally. Not like a fake walk around room asking ppl how was everything was when you know they are drinks in. Overall met some cool people. It was most people's first time. The place is definitely a great place to watch sports and spacious to dance and have a good time! read more

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First off, the atmosphere is spectacular, the customer service is very delightful, and the Philly Cheesesteak's are dreamworthy. Lastly, the staff gives you soft ball sized Ox tails. I repeat Soft Ball Sized Oxtails, Infinity really has something special going on. Mucho Gracias, You will continue to receive my support. read more

I went to Infinity Live yesterday for my cousin's 21st birthday, and it was a horrible experience. The venue itself was decent with lots of standing room, but most seats were in the VIP section or at tables where you are required to order food or hookah. The bar seating was mostly taken, and people shared the bar stools at the tables for food and hookah. The wait staff were somewhat friendly as long as you were buying drinks and tipping. I ordered a cup of water and the chicken cheesesteak eggrolls. Firstly, they charge $2.50 for a CUP OF ICE WATER!!! This water is FREE to them and it comes in a plastic cup with ICE, not even a bottle!! Not only do they charge, but they do not give you ANY warning of the charge! This is a SCAM! The chicken cheesesteak eggrolls were the hardest eggrolls that I have ever eaten this side of the Mississippi River. Absolutely disgusting! The irony is that the waitress recommended these bites of rocks! The bill came to $22. I ordered 2 small, inedible eggrolls and a CUP of water... unacceptable! When I asked for the eggrolls to be remade because they were inedible, I found out that the manager canceled my order because the cook refused to remake it. This is horrible customer service! Additionally, I went on a Tuesday for the $2 drink specials. They must have forgotten because there was NOTHING that was $2. To add insult to injury, they charged $20 as a cover charge! Then no one danced; it was a bunch of people standing around mean-mugging each other. I could have stayed home and had a V8 drink. The hookah was $60, and the quality was trash and overpriced. The shisha was overpowered by the charcoal. Needless to say, I will NEVER RETURN! I will never recommend or suggest that anyone ever goes to this place. It has so much potential, but the owners or managers are so concerned about making money that they ruined the guest's experience. Is it possible to give negative stars??? read more

Infinity Live - Chicken Cheesesteak Eggrolls (Minus 1 discarded) - Lounges Near Me - Charlotte, North Carolina

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Cheessteaks had no cheese, no mayo when we asked for it and was so dry it tasted horrible. Spent 43.00 on 2 steaks and feeling so ripped off right now. read more

Another bartender that doesn't know what goes into a Cosmo. The food was frozen so it was fast food. It was overcooked it was served in the to go box making you not feel very welcome. read more

Infinity Live - Steak fries - Lounges Near Me - Charlotte, North Carolina

Came in extremely early to watch the fight, no one even in this place for over an hour. Spent a good amount of money on drinks and food for 3. We had no idea that a few hours later, we would have our table moved from up under us while we're standing with drinks in our hands that had just been ordered! They had no reservation signs on any of the tables, no one even bothered to say that the tables would be purchased later and that we would have to leave the table. Management just started moving tables located behind the bar. How rude and unprofessional! Another nickel and dime spot where you pay for every seat once people start arriving. You already have lots of booths, which I understand you pay for. Very unprofessional to make people give up a seat who are spending money without any notice! Also, train your staff, the hostess was extremely rude and has no customer service AT ALL! I gave it one star for the waitress, who seemed to be the only person in the whole establishment that was kind and professional. read more

Infinity Live - Lounges Near Me - Charlotte, North Carolina

This is a very nice place to hang out at. The atmosphere is on point!!!! The servers are friendly and quick. The drinks are flowing. The food is yummmmy!!! The Philly Cheesesteaks are amazing!!!The bar is fully stocked and it's a very very nice bar. Extremely extra large TV's are everywhere. This is an absolutely great place to have a party at. Come on out and experience the vibe!! read more

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I went here and the food was ok but the service people wasn't so friendly and I felt like I was being rushed after buying food and two drinks. I won't be coming back here again. read more

Do NOT go here. We travelled over 15 min outside of the city to come here because everywhere in charlotte was closing at 1 or 2 AM. We got here at 1:15 AM - paid $40 - and had to wait so long for a drink that they wouldn't serve us because it was after 2 am. We literally paid all this money to go here for no reason. We waited over 30 min for a drink we could never get. When we tried to get a refund, all of the managers acted like we were the problem. We will never ever go back to this shady place. I would give 0 zero stars if I could read more

I ordered the jerk chicken cheesesteak. I was very disappointed, there was nothing jerk about this cheesesteak. It was a chicken cheesesteak. I paid 20.00 for this sandwich and was very upset. If it were not for the fries I would have given it a 1 star. read more

A grown and sexy atmosphere. Customer service is always on point. I have never come across a rude employee even when it is super busy. As far as food I have had the cheese sticks and the fried shrimp. Both tasted good. My only gripe with the cheese sticks is that they should sprinkle some parm cheese on top read more

First time here . This spot is not far from North lake Mall . I'm from Philly so of course I ordered a Classic philly. It comes with fries . It came to $22 . So for a family of 4 that's close to $100 . It was pretty good but too expensive for a sandwich read more

Infinity Live - Lounges Near Me - Charlotte, North Carolina

During our first visit to the restaurant, we experienced slow service from our waitress who did not check on us frequently. The drinks were alright and the food was satisfactory, but it took a long time to get our chicken wings which were part of a special deal where we received three wings with every drink we purchased. My friend purchased a hookah and was told it would cost $50, which seemed a bit expensive to us. The space is large with sections with couches and has several large TV screens on the wall. read more

The spot is a vibe. I've been a couple of different nights so far and each time has played a different variety of music. Emerald is amazing! No request was too small for her and she goes above and beyond! read more

Infiniti live has poor service. I went to infinity live on March 13 and waited for my food for two hours, and never got anything. I went out with my daughters for the first time since they turn 21 what a horrible experience it was. Two hours is simply unacceptable for any establishment.. they need to close on until they get their processes together. read more

If you get drunk they will definitely over charge you. pay close attention to your bill.

the food is ok.. for bar food. ive been for different events and they try to creat demand by keeping the seating reserved for vip/table purchases when none has occurred.. i've experienced this on more than 2 occasion.. charging 40 to park $40 to skip the line and a door fee is bad business to get in a spot promot island vibes and trap rap is playing and the crowd is not enjoying,dancing or anything.. The dj didnt seem to notice his audience. over all i wanted to patronize the new establishment but its a small knock off of Stats. read more

Infinity Live - empty vip sections - Lounges Near Me - Charlotte, North Carolina

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I didn't have a good experience and the server shorted my money I guess she tipped herself. I won't be returning to this place anymore.

New to this side of charlotte and was looking for a night out. The ambiance was unmatched ! My friends & I immediately felt taken care of with our server Kayla P , as she was patient and attentive to us the whole night . definitely will be coming back & I would recommend their wings ! read more

I went her to party last night with my girls!!! This bartender Shae hooked my Long Island up!!! I most definitely will be going back to see her. read more

The waitress was trash. Her service lacked attention for any tip. The chicken wings were burnt. They tell you to sit anywhere and then change a section gratuity. They also charge taxes on top of the second gratuity. They do not inform you of the extra gratuity at all. You don't know this until you get the tab. Then you have to ask for the receipt to go over your charges. Do not waste your time at this place. This is during the after work party on Fridays. Supported by the radio station @power98fm. Please check your receipt for charges. read more

Very unprofessional, My food was cold and when I talked to the manager she was rude..

We usually go to infinity live every other day and it was welcoming by security, bartenders, waitresses as well until we started to come now that is it getting summer on motorcycles and they wont allow us to wear our vest(colors for some) i am not in a club but wear a vest as well and think it is unfair that they know us by name and faces and know that we are mature and all over 35 and do not do trouble just fun. We have went into the establishment numerous times and bought bottles, food, hookahs, $2 shots, sung karaoke etc. We think it is unfair and racist to the fact that they allow 1 security guard make the decision when other security is not in agreement with the decision. We even had thought about asking to do bike events there due to good service but now cant even get our out of town and in town friends to agree to come back..................... WE ARE NOT GANGSTERS OR GANG AFFILIATED and we do so much for our community and to be treated as such is ridiculous and unfair! This is the 2nd time this has happened and the discrimination is beyond measures when their is no dress code posted for such. 1st time April 20th for my birthday I celebrated there with a bottle on that Friday to only be turned around on Saturday night because of vest as well and we had approx 45 people with me, 2nd time Tues June 10th with approx 12 people(mixed group in race as well) read more

The worst bar and grill in Charlotte! I will never return. Been here before during football season and it was ok. Went to an event with a live guest and the service was horrible. The lady manager or whomever she was told me and my guest to get up the seats were for people paying 600.i went and asked for another manager on duty and male can out and told us we couldn't be refunded because the online tickets were non refundable. I told him we were planning on drinking and eating and we couldn't do so by standing. He told us that he could grab us a table from the patio but we would still have to stand up at the table. Another gentleman saw us standing and brought us chairs out. This was by far the worst customer service I have ever in counted. Don't go here during an event unless you have on comfortable shoes, or don't mind standing for hours!!!! I wish I didn't have to give any stars, but it won't allow me to skip... read more

titi the bartender is the greatest very polite and very friendly and has quick service if you every go there ask for TITI. she will give u great service read more