Really pleasant browsing and purchasing experiences here. The one car we did buy from them was actually a Volvo, but they couldn't have been more pleasant to deal with, and gave us a superb deal financially.
Returned recently to look at their own vehicles - the hybrid Q50 is very nice - and, again, a great experience.
On our first visits around 18 months ago, the receptionist took time off from her desk to look after our then-5 year old son, colouring in with him and plying him with orange juice while we browsed and talked to sales staff. Sales staff aren't pushy and are very honest about the size and reach of the business within the UK.
You certainly get the feeling of being well looked after, and what I hear of after sales care (of Infiniti as a whole) is very good. read more