I came across Reno Tahoe Rental Car through a Google search and took the opportunity to view the…read morecars they have available with daily rates before even booking a rental. My boyfriend and I booked this for a weekend trip and had never been to the Reno/Tahoe area before. It was super convenient being right across the street from the airport. The communication from the team was great and they made sure to email and text us with any updates. Our flights were delayed to and from Reno and they were able to accommodate with pick up and drop off times. We really appreciated the great service and time from Corbin and his team. Corbin picked us up and dropped us off at the airport with ease and was even kind enough to share some local recommendations. We selected the jeep and although it didn't snow during our stay, we felt safer and happy that it drove incredibly smooth and was easy for my boyfriend to drive given that neither of us have jeeps. We hope to come back in the summer and will definitely be booking here again! This was the best and easiest car rental experience we've had. Thank you to the Reno Tahoe Rental team.

this was my first time renting from them and I have to say I would do it again in a heartbeat. they…read morespecialize in people going to the ski areas so their vehicles are all 4WD with appropriate snow tires. mine was a spotless 2024 Jeep Compass. anyone, like me, who drives down to Mammoth on all-weather radials will tell you what a miserable experience that can be. these guys were courteous, timely, and on the ball. if you're headed to Tahoe or Mammoth and want to make sure you get check these guys out definitely!

12/15/25- I have…read morebeen a long time Enterprise customer and decided to redeem some of the points. I needed to rent for a one way car down to Sac/ Having problems with the app, I called and they were able to reset my login. Rep. Also helped reserve and redeem.. My total cost was $2.25! To me, that beat taking the train for five hours ! The downside was the only awd vehicle was a jeep. I would have thought being in our town and going over the pass , they would have had more awd's.. Jeep was not a good fit for me.. driver seat too high and I really couldn't lower it. The clock was not set, and trying to learn the dash panel before getting in was frustrating.. (Coming from a Lexus.. it' was very different).. also the car had less than half a tank-not knowing how many miles or what the mpg was-.. had to take time out of my route to get gas.. Employees were friendly. Location very convenient.

Today I had the pleasure of experiencing Enterprise Rent-A-Car in Reno. My beautiful Jeep is in the…read moreshop today. The management Team as well as my driver Glenn has been an exceptional Five Star Car Rental. I am driving a Jeep Wagoneer today. It is a beautiful vehicle, clean and well taken care of. It is fun sometimes to drive a new car even when you love your own car. I highly recommend Enterprise Rent-A-Car in Reno. Ask for Bruce, Ian or Mia, and driver Glenn for an all around great car rental experience. See you again very soon Glenn for the drive back to Lythia Jeep. I will rent here again. Five Star. Julie A

I had a GREAT experience dealing with the staff at this Enterprise rental car location in Reno…read moreInternational Airport. MASON was one of the staff that showed exceptional customer service and helped me figure out the best way to keep my rental car when I was not able to catch my flight back home and had to stay in Reno for another night. I will definitely recommend this location to my family and friends whenever they visit Reno. Thank you all!

Rented a Nissan Sentra that was clean and in good working order. The desk staff were…read moreextraordinarily friendly, and it was an easy stroll outside across the street to pick up my vehicle. I was literally on my way and on the freeway in under 10 minutes. Would not hesitate to rent again.

To be absolutely honest, the owner and the mechanic at Automotive Innovations is my friend. I met…read morehim about 3 years ago when he looked at my BMW and showed me immediately 2 things that were wrong with my car -- things no one else had chosen to mention--and he was correct in his observation. Since then he has been my mechanic and has kept in repair both of my vehicles. He fixes everything that is wrong and does it promptly and at a fair price. He loves cars, and you learn that by watching how he works. He is interested in the whole vehicle not in just dealing with a current issue. He loves making vehicles work the way they should. In town, he is the "go to" guy for major issues with BMWs. He will change an engine for a car as easily as most mechanics change brake pads. I trust him to do what needs to be done.

Guillermo installed a new suspension on my Porsche and did it in a timely and professional manner…read more I'd recommend him to anyone.

I absolutely love this national location! Ethan is extremely friendly and helpful and Bekah is…read morealso awesome. I had a great experience and look forward to traveling here.

National is now my new go to rental car company. Kudos to…read moreMason at the Reno Airport location. Mason was very polite, professional, and enthusiastically friendly. Everyone at National is always very professional and welcoming. Very impressed with the training and customer experience.

We reserved a car via telephone including giving out our credit card information & license number…read more We walked across town approximately 5 miles to the location where we were to pick up our car. Arriving at the Enterprise office, we were told there was no record of the reservation & there was no car available.

I have rented cars from Enterprise in the past (including this location) and have always had a…read morepleasant experience. Most recently I rented a car from here to drive to Elko to attend a wedding. I made the reservation months in advance online (it seems to be very hard to get a rental if you are less than a week out from the date you need the vehicle). I requested to pick up the car on Friday at 8am and return the car on Monday. Online system would not let me return the car Sunday as the location is closed. I arrived at the office at 8am and was promptly checked in. I was told the car would be ready shortly. The staff was nice, and I appreciate a clean vehicle (I also appreciate the extra sanitation due to COVID-19 including the extra Clorox wipes they leave for you in the car). However, it was over an hour before the car was ready. Not a huge deal as I was not on a set schedule, but disappointing to sit around for an hour. I don't claim to know how to run a car rental agency, but it seems to me that if you have a reservation on the books for the next day at 8am (when they open) then someone should assure the car is ready the night before. I know things happen that can mess up plans, but this was my only complaint. They thanked me for my patience, we inspected the car, I signed the paperwork, and I was off. No issues with the car at all. As an added bonus, I was able to return the car Sunday night by using the key drop box which was very convenient as I had to be to work on Monday at 7am (before Enterprise opens) which would have made returning the vehicle on Monday tough. Staff called the next day to close out the paperwork. Definitely would rent from here again!

Their customer service needs improvement. Called the "local" phone number on the business card and…read moreit was their main number, requested to speak with local office and they transferred to a call center, not able to speak to a local office representative. Called Avis 4 times each time the representatives could not answer my questions, were rude and could not verify if there was a drop box available. Went to location and No drop box available. Hours of operation are very limited on weekends. Better to rent from their competitor, Enterprise.

This is also the Budget rent a car office. I turned a car in a whole day early and they charged me…read morefor the full original rental duration. I will be using Enterprise from now on, they don't pull this crap. Steer clear of this place.

Worst experience ever stood in line for 1 hour looked like 3 of their 4 employees were on break…read more and didn't care about the 10 people waiting in line once we got the car we had to bring it back because it had a strong smell of cigarettes

Didn't have the car we reserved. The car they gave us was front wheel drive. They told us it was…read moreall wheel drive suv. We thought we were getting a 4 wheel drive that is what we reserved. Got stuck for three days in a driveway in Truckee ca, Lost three days of skiing because of it. It is impossible to contact Budget direct to find out if they had a SUV 4 wheel or all wheel drive we can exchange. They were also very rude to us when we picked up the car and didn't seem to care that they did not have the RAV4 we reserved.

I originally began this article with WHAT DID YOU GUYS DO?…read more This car rental group at the Reno-Tahoe Airport has been pretty solid in the past. We've always been satisfied with their efforts. On today's visit we were exposed to a whole new system that has a lot of people angry. Time was you'd reserve your vehicle, stop at the counter in the airport and they hand you keys. Away you go. There was even a period where the keys were already in the vehicle and they'd give you a parking space number.... off you go! Today we left the counter empty handed and were instructed to go sit in the parking garage. There's a new area with benches for you to relax while a porter delivers your rental to you. While everyone was belly-aching about this new system, I noticed it only took about 15 minutes and Lewis took the time to explain some nuances with my rental vehicle. They do have a serious problem with someone at the desk (possibly Sheila?). Talking so fast she can't be understood with a very condescending attitude. 05/25

This review is for the disrespect of the people on the inside. I am a fast break member and the…read morebooth outside was closed. Yet the man inside was so rude didnt even ask if they had any fastbreak members so that we can grab our keys. Our car was already booked and paid for. Yet he has us waiting in the whole line when our car has been ready for an hour and a half. Sad part is hertz right next to it was asking if anyone in line was oart of the gold tier or something and gave them their key right away how are you doing? I'm a fast break member. My car is supposed to be ready by seven.

12/15/25- I have…read morebeen a long time Enterprise customer and decided to redeem some of the points. I needed to rent for a one way car down to Sac/Elk Grove. Having problems with the app, I called and they were able to reset my login. Rep. Also helped reserve and redeem.. My total cost was $2.25! To me, that beat taking the train for five hours ! The downside was the only awd vehicle was a jeep. I would have thought being in our town and going over the pass , they would have had more awd's.. Jeep was not a good fit for me.. driver seat too high and I really couldn't lower it. The clock was not set, and trying to learn the dash panel before getting in was frustrating.. (Coming from a Lexus.. it' was very different).. also the car had less than half a tank-not knowing how many miles or what the mpg was-.. had to take time out of my route to get gas.. Employees were friendly. Location very convenient. Update: I just called and my bad.. the $40 was from my points and I did not get charged.. Spoke with assistant manager Nina and she was very helpful...

Miranda and Chris are awesome to work with! I had an insurance claim on my personal vehicle and…read morethey went above and beyond to get me into a rental! Thank you