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    IndyCare Kannapolis

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    8 months ago

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    Suburban Pediatrics

    Suburban Pediatrics

    4.7(3 reviews)
    8.8 mi

    Dr. Sherrill is amazing. Thorough and compassionate, always takes time for our daughters and so…read moregrateful she is there for us through whatever they need in all stages of their childhood.

    Nobody likes when their little ones get sick. But there are places like Suburban Pediatrics that…read moremake a not-so-good time into a manageable time! Our first visit to Suburban Pediatrics was great. The receptionist was quick with the paperwork. They have two waiting areas for the little ones; one for sick patients and another for well patients. Each room has an activity table and a television pumping out kid-friendly shows. The fish tank that separates the rooms is my little guy's favorite feature! We were taken back to the rooms, all of which have different themes. Each room has a wall painted with old-school chalkboard paint for the kids to go crazy on while waiting to see the doctor. The wait wasn't long at all! We've seen 3 different doctors here so far, and each one was awesome. Their bedside manner with kids is superlative. My little one likes to squirm worse than a worm on hook, but the doctors were quite engaging and he actually stayed still enough for a complete check (...and the doctors won't share their secrets!!!) They are also part of the CMC network, so patient info can be accessed from other affiliates as needed. All around, one of the finest doctor's offices I've been to, and it's even better that it's for the important little people in our lives.

    China Grove Family Medicine - Lost a patient after 4 years.

    China Grove Family Medicine

    2.3(3 reviews)
    7.0 mi

    If I could give a negative I would. My son and I have been a patient for about 3 years. At first it…read morewas great! BUT, I have been trying to get a script filled for about 6ish months they don't return phone calls 90% of the time. So they haven't given my pharmacist a call back and haven't answered the calls. I tried email and calling but they still didn't call my pharmacist... Another incident(tmi), I had contracted a yeast infection from antibiotics(dentist script) I called they said I can come in, in two days. Well at that point it's so bad, I'm starting to bleed and they have me do a urine then go home..... they still didn't script me anything. Then I found out about monostat so I took care of this issue myself. I've had to wait in the waiting room with my 3 year old son for 2 hours, 1 hour exc. Almost always an hour wait, not always that long but 90% of the appointmens, yes. The one 2 hour wait, they actually had NO IDEA WHY THEY SCHEDULED him?!?!? What?!?!?!?!??! My son had to miss two weeks of speech therapy because the therapists couldn't get ahold of anyone at the drs to get a new referral to continue speech. Few months fast forward to the last few weeks almost 2 months can't get them to call the speech therapist. My son is in speech and has a possible diagnosis of Apraxia of Speech so his speech therapist wants to see how he will do in Occupational Therapy so need to get a referral. My sons speech therapist had called china grove family med many times the last FEW WEEKS I also called. Two weeks ago I had called and whomever I talked to said they would call and get it approved, well noone called. Shocking, I know. Yesterday(8/31/2021) I called twice and emailed the portal(which is pointless because they never get back to me on there). Anyways I still have not heard back all day from the drs office so I just drive there.... I explain EVERYTHING, I'm in tears because I'm so overwhelmed, frustrated and angry. Shortly after she took my sons info down she asks me to sit and wait which was okay but then after 10 mins of waiting I then go back up and told her I've waited a month, I've been patient enough. She emailed my situation to someone and that was that... Well they still DIDN'T send the referral over!!!! Why can't they show more care for their patients? I guess wish me luck getting records switched to a new place  because it'll probably take them a couple of months to do that too. I've reported pretty much everything I have had to go through to the NC medical board. This place really needs to be investigated https://complaints.ncmedboard.org/Complaint/confirmation.aspx

    This place is the worst. They don't care about you nor your concerns. I've had multiple bad…read moreexperience here. Not coming back. Don't recommend this place. They moved to another location but still same Doctors.

    Photos
    China Grove Family Medicine - Ten times. Yepp that's accurate.

    Ten times. Yepp that's accurate.

    China Grove Family Medicine - 2 years later still gotta play phone tag with this place?

    2 years later still gotta play phone tag with this place?

    China Grove Family Medicine - Waited two hours at their first appointment

    See all

    Waited two hours at their first appointment

    IndyCare Kannapolis - urgent_care - Updated May 2026

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