1. The Hometown Doctors, P.A.

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Kannapolis, NC

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The Hometown Doctors, P.A.

5.0 (1 review)
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6 years ago

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Cabarrus Family Medicine

Cabarrus Family Medicine

2.2(5 reviews)
0.9 mi

I don't know what happened to the lady above, but it was an anomaly. I have been a patient there…read morefor 2-3 years, of a P.A., then an M.D., and also of their nutritionist. I have also been seen on an emergency basis by one of their other doctors. I have nothing but praise for each of these professionals and their immediate support staff. The reason I gave this group a 4 instead of a 5 star review is due to repeated problems with the people charged with conveying information to other medical facilities. Twice the woman who sends out faxed documents lost mine, apparently in the pile on her desk. Regarding the second occasion this happened and she adamantly told me she didn't have the document, she called me later that day to tell me she had found it. Now I am having difficulty getting a referral to the orthopedist sent out. I called them to ask my doctor for the referral on the 11th, the doctor approved it on the 16th and I was informed it had been sent, today I call the orthopedist's office regarding making the appointment and they had never received the referral. Calling back to Cabarrus Family Medicine I am now informed that the referral is not in my chart and that the referral department will need to "look into it". So my experience is that the medical personnel are great and the people who you sign in with are great, but some of the unseen staff is lacking in ability or perhaps interest in fulfilling their job duties.

I am Black and one of the doctors (of Asian descent) said my son was "a little monkey" just cause…read morehe, as 3 year old, was jumping around and when I approached her concerning it she was unbothered that she offended me in her inability to practice cultural competence. The front desk staff is also unfriendly and since I found this facility based off my desire to have a particular doctor my child has not seen this doctor since they became a patient here. I am currently looking for another facility for them.

The Hometown Doctors, P.A. - familydr - Updated October 2026

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