I went to Northeast Digestive Health Center for a procedure and I must say this is a great…read morefacility, it's clean and very organized. When you walk in there are two iPads to sign in, once signed in you take a seat in the double sided waiting room until they call you. The wait to be called was brief and the receptionist was polite, however the directions thereafter were not clear. I was told to go through the second door on the left (which was actually on the right) and go to the back reception area to get checked in; the ladies at the back reception area sent me to another lady in the front that was not very nice. She told me "you're in the wrong place," and pointed and belted out "over there!" The intake waiting room for procedures was a few feet away so I stepped in and made myself comfortable. A few other people waiting in the intake area told me that they had the same unclear directions. Once in the back it was smooth sailing. Janette was my nurse, Jim was the anesthesiologist, and Doctor Myers performed my procedure, and I must say they were all so amazing! Outside of the rude receptionist, Northeast Digestive Center is an amazing well maintained and clean facility. FYIMarch is Colon awareness month.

Dr. Russell said this in-office procedure was "simple," but I experienced severe pain immediately…read more I informed the front desk that I felt faint and remained in the lobby for several minutes, yet the staff didn't try to help me. Still in pain, I sent a message the following morning. I received no response for 3 days. Shortly afterward, I awoke to a massive hemorrhage and was rushed to the ER. A CT scan was performed, and a GI surgeon was placed on standby in case the bleeding continued. Although it eventually slowed, I was left with a dangerously low ferritin level and required numerous doctor visits, lab tests, and infusions over the next several weeks. The resulting fatigue prevented me from maintaining my normal work schedule. I informed Dr. Russell of my ER visit, and he said he may have gone "a layer too deep," which is consistent with the ER physician's opinion. He also stated his staff responded inappropriately to my concerns. I submitted my medical bills and records from this incident to Dr. Russell and Northeast Digestive, but my claim was denied. I then sent Dr. Russell a personal letter with supporting documentation requesting that he do the right thing and take responsibility for his error. He failed to respond. Dr. Russell has left me with substantial medical expenses, physical consequences, and lost income. My experience with Dr. Russell and Northeast Digestive has been expensive and deeply disappointing!

I drove forty minutes across town to the Billingsley location only to find out my appt had been…read morecancelled because Dr. Patel's schedule had changed. I received no prior communication whatsoever to advise of this change (no phone call, text or email). I completely wasted my time. I would not recommend this office due to poor communication, nor will I ever visit this location again. I wish I could give a zero star rating due to their poor communication and the fact that I completely wasted my time.

Both of my parents have been coming here for years for their colonoscopies. I'm always the get away…read moredriver so I have to go inside. The center is nice. Regular doctors office with advertisements for drugs and a small sitting area. We are normally there about 2/3 hours from start to finish. A real quick process. The staff is very friendly and kind. Dr. Eric Thompson is very professional and answers all your questions. I would definitely recommend. Carolina Digestive Endoscopy Center 300 Billingsley Rd Suite 200 -B Charlotte NC 28211 (Review 752 overall and 11 in 2023)

In the past, I've been a patient at their Mooresville location. We moved several years ago and this…read morelocation is closer. Time for my regular colonoscopy. My first one was in 1989 when first moved to Latrobe PA and still employed with PPG. They have changed a bit over the years but I 've continued to have them just for prevention. Live everyone else, not a favorite procedure but never had a real problem till this last one. Had one last July along with an endoscopy. Showed a couple po polyps which were removed and were totally benign. Had the procedure on a Tuesday and started massive internal bleeding the following Sunday. Was taken to Novant North in Huntersville and then transferred to the CCU unit at Novant Presbyterian in Charlotte. Stayed there for two days till I stabilized and while they wanted to keep me longer, I finally talked them into a discharge. Nothing was happening at that point and if it did, I was close enough to get medical assistance quickly. Downside is that due to all of the problems, I'm scheduled for another one in April. Care was very good but let's hope for a better experience.

Dr. Brotze is good. Nurses are good. Getting anyone to answer the phone is impossible. Okay, I…read morewill leave a message and they can call me back....nope! They have no answering machine. It rings until is just goes busy. I need to find a new place.

I've always had great care with this provider. they take the time to listen,give me options on my…read morecare.the staff is friendly, professional and helpful. my doctors are geovanna Deese and dr fowler. they are professional , patient,knowledgable and have always responded to any concerns I may have and any messages I've sent thru the patient portal. I've seen other doctors and this office you are not a patient file but a person coming for care for whatever condition you may have. for that I appreciate them.

Geovanna Deese made multiple snarky comments about my personal life when she asked questions that…read morehad no relevance to the topic at hand. She never gave me a diagnosis. Instead, she ordered me an X-Ray and a day later put me on medicine that made my condition 10x worse and when I called back to say I wasn't doing well, she put me on another medicine that does the exact same thing and told me to "just drink water". Will not be going back and don't recommend her to anyone!

This is a great practice! Dr. Ingle has been my doctor for around 6-7 years now, followed her from…read moreanother practice and hope she never retires! She always answers my questions and if I send questions through the portal, she always follows up quickly! I've never felt rushed or not cared for and she's always a great conversationalist!

Tryon Medical Partners is the firm associated with my primary physician of almost 20 years, Dr…read more Wanda S. Robinson. Needless to say, I am satisfied with my physician and when visiting other specialists in the practice, my experience is always genuine. This is a practice of experienced professionals who know their specialities and render great medical advice and service.

Dr Jason Wilson was the physician that performed my colonoscopy and he has the best bedside manner!…read more This is the second time I've seen him. Jordan was my nurse and she was extremely friendly, accommodating and had a beautiful smile. Steve my anesthesiologist was nice with a warm smile. He explained everything he was going to do before he did it and he was also my DJ. He accommodated my music requests seconds before I drifted off to sleep. Played it right u see my pillow as I drifted away. Michalynn was my other nurse and she was extremely nice and explained everything on my follow up care notes. She even brought me water to drink after wards because I was so thirsty. The ENTIRE team was helpful and made me feel appreciated, comfortable and valued as a patient. Even the young lady at the front desk was polite. I have zero complaints. I'd highly recommend this facility as I had a pleasant experience. Highly recommend them! No more anxiety or nervousness.

I had mine a few years ago and will need to return in another few years, but this time it's Mrs…read more K.'s turn. Great bedside manner and warm contact from Dr. Mohanty who clearly laid out the prep instructions. This building is on Randolph Road and is very close to Presbyterian Hospital. Super easy to get here following the GPS. We even arrived a little early for the appointment. I stayed in the waiting room which was comfortable for the two hours I was here. I was able to cancel out the monotony from the TV with my headphones, spending the time surfing, writing Yelp reviews and checking in on work. My phone rang and the discharge nurse told me that all was done and I could pull the car around front. A few minutes later, Mrs. K. was rolled out, loaded and we were on our way. A big packet of post-care notes and the results of the exam. All good here. [Review 100 of 2025 - 4070 in North Carolina - 23667 overall]

I went to this location for 2-3 years and the care was never sufficient. My concerns were never…read moretaken seriously. After my most recently colonoscopy, I was told by the doctor that everything looked fine and then (with a chuckle) he said "I don't know why you're having so much pain." I knew after that statement it was the beginning of the end for me and this practice. After that same colonoscopy, I gained 12 lbs in less than a week (which when i reached out was told by a nurse wasn't normal) and began having incontinence. I went in to my appointment today, hopeful that I'd be able to speak to someone about both issues, the PA Cathryn just told me that incontinence was normal after being constipated. I've NEVER had issues with incontinence before even though I've had problems with constipation for YEARS. Cathryn and Dr, Cizner both have TERRIBLE bedside manor and both should be avoided at all costs.

I don't know why my luck of the draw paired me with Dr. Sagar Patel at Carolina Digestive Health…read moreAssociates. After under his negligent care for a month and 4 days, I HAD TO CHECK MYSELF INTO THE HOSPITAL IN ORDER TO GET CARE AND RELIEF IN TWO DAYS THAT I HAD NOT GOTTEN IN 34! Slow to respond. Takes leave with no reassignment or backup. If health is his concern and specialty, clearly mine was not.

Dr. Clements is a wonderful and thourough physician. I had to have several procedures preformed…read moreand I was at total ease with him and his team. Even though I have chronic pain they did an excellent job at keeping me comfortable for each procedure. Dr. Clements bedside manner and sense of humor was also much appreciated.

I'm posting for my sister.. I was a patient many years ago at there university office. I can't…read morebelieve the difference time makes. This office is beyond unprofessional. Rude staff. I had a bad experience years ago myself with an employee and I spoke many times was a manager not sure the last name but her first was (Tammy.)I asked for her and was finally told she left many years ago. Bad move people you need to call her back. She was caring and very professional. She cared about people. It's sad this practice came to this.