I got other estimates that were way more than Acme Auto for a paint job on my Nissan Rogue. Curt…read moregave me my estimate while I waited. It turned out great. The paint matches perfectly. The estimated time they would have my car was exact. The office staff are very nice too.Very happy.

I went to Acme for the first time April 1 and Curt (the owner) was the absolute nicest guy -- felt…read morelike I knew him forever, and right when I first started talking to him I could sense the sincerity and integrity of this guy and the place -- one of the cleanest auto and body shop repair places that I have ever been to. To make a long story short, Tires Plus, on 132nd and Maple told me this Ford Escape of my daughter's which I had just spent a bunch of $$ at Tires Plus to put a new AC compressor in and recharge a few weeks ago now needed more work. But, when we tried the AC on warm days and even the day after leaving the place the first time after the repair it was not throwing any cold or even cool air out. When I took it back in, assuming it was under warranty from 3 weeks before, they said it now needed a new evaporator coil. The cost? $1600. I took the car back and took it to Kurt at Acme. He and his mechanics checked out the whole AC system to find out it was only a fuse and now the AC is working great and Acme did that at minimal cost. I will keep bringing my cars to Acme. Thanks Curt and the whole crew at Acme!! Dana Mantini

I went to the B Street location on 24th just north of Creighton Univ. The cars being worked on are…read morefenced in the back to provide security. The company walked through what will happen to my car and the estimated timeline. It took 10 days to work on my car. B street communicated with me by my chosen method of text. The communication was at appropriate frequency to keep me informed. My car looks lie new.

I has been a couple of years since we had work completed. We had front end damage to our 2006…read moreNissan convertible. For some reason they thought it needed a front license plate and drilled through the bra and the vehicle without our consent. Although they did repair the vehicle, the bra is ruined and their promises to replace have never come to fruition. Nor have we received replacement value. I was interested to see Neil mentioned in a recent review as he is the one making all of the promises. I would have loved to bring my Volkswagen Beetle to them for some body work but they have lived up to my skepticism of auto repair shops

I felt the need to update on the pricing. They used to charge $200 for diagnosing a check engine…read morelight. That is just to figure out what is wrong and not part of what the repair will cost you. Now, I understand that they can't just waste their time chasing codes for free, but yes that was a little steep. I paid it because I needed my car repaired, and I really do like them. That being said, they now charge $253 to diagnose a check engine light. I just cannot afford to pay $250 simply to walk in the door before the repair pricing even begins, so I have had no choice but to take my car repair business elsewhere. They do a fantastic job, the techs are wonderful, the repairs have been good, but they have priced me out of being able to take my car to them. I do recommend them if you can afford them because they do good work. Just be prepared for the price.

I have used them 3 times and each time they have gone above and beyond each time! Vince, Colin and…read moreteam are amazing !

Unfortunately I've needed their services three times in the past four years. All three…read moreexperiences, including their repair of extensive hail damage, couldn't possibly have been better. I wouldn't dream of taking my car to anywhere else!

Dave & all at Searl did an amazing job on my truck repair. Parts took longer because it's a '98…read moreFord Ranger, and I ended up ordering the missing fog lights retail, but they credited that purchase to the deductible I paid. Then, the repair was done 3 days earlier than expected!(I'm tussling with Avis car rental about that, avoid and at the very least don't pre-pay!!) Splendid work, and cleaned & washed my truck too. Call with confidence!

I took my car here to fix a minor dent/scrape. The final bill was 30% more than their written…read moreestimate. They blamed the extra cost on recalibration, and said they didn't know how much that costs ahead of time. Giving a low initial quote and then jacking up the price once the work is done is downright shady. I will note that I also got a quote from Dingman's that was slightly higher than Kaizen's quote (though lower than the final bill) that did include a flat cost for recalibration, so apparently they figured it out. It took 5 weeks to get the car into the shop, which is fine (every place is busy these days). Two days after dropping it off, they informed me I'd be without my car for 2 weeks, which seemed like a long time for a simple fix (no spare parts or anything). The day I was supposed to pick it up, I called in to see when it would be ready; only then was I informed it would be a further 2 days. Note they never called me. Between the completely wrong estimate, the long repair time, and the complete lack of communication, I would have assumed this is the first time they've fixed a car. In retrospect I should have asked more questions, but I naively assumed that the shop would be honest and accurate in their communication. Then again if they had been honest, I might have chosen a different shop. The cherry on top was that when I got my car back, they had broken the driver-side seatbelt (it wouldn't retract). They did fix it within a half hour (nice of them), but the employee who gave me my keys told me that the guy who had reassembled the seatbelt just didn't care about doing a good job. I will leave it there without further comment.

I would give zero stars, but I don't think that's possible, they washed the outside of my car, and…read morethey did great body work. I sent my through a Geico insurance claim after a hit and run. The driver fender and driver door was damaged, and the suspension was knocked out of alignment. I have a scratch in my driver side mirror that wasn't there after my car was hit. There was some kind of grease on the mirror and driver side window. There was grease left under the sun visor on the driver side. I had a pretty nice Captain America themed steering wheel cover that is now ruined due to one of the grimy workers smearing grease all over the cover and upon trying to clean it, rubbed off most of the color. The cover is now mostly grease colored. Someone at the shop took everything in the passenger side of the vehicle as well as the back seat of the vehicle, and threw it all into the cargo area of the vehicle. Now tell me, why do you need to get into the back seat while doing body work? I can see the floors were vacuumed, which is great, but who gave you the right to throw everything into the cargo area? I would recommend this shop for great work, but I'm pretty steamed about the rest of what they did. And let me add, I didn't ask for my car to be washed. I'm looking a gift horse in the mouth, but I'm that kind of person.

The service at Paco's is amazing and they've saved us on multiple occasions! I've had 3 major fixes…read moreneeded on my car and each time they go out of their way to make their services more affordable and efficient. Additionally, Paco and his team are very communicative and get the work done in a timely manner. It's relieving to know that your car is in good hands when hardships come. I would HIGHLY recommend Paco's Autobody for any repairs, as their friendliness, great customer service, and dedication to performing quality work is excellent. We will continue coming here for any car needs, whether they're big or small.

There are two kinds of body shops. The first kind is one that push papers for insurance companies…read more They are not really interest to serve you. They just want to get the maximum from a claim and take their sweet old time. The second kind is the one that would take you in when your neighbor's kid scraped the side of the vehicle and is mortified because his insurance premium is about to go sky high. I brought my vehicle to Paco - he personally takes every order - told him the story and how the poor boy has to work overtime to cover the damage. Paco understood my plight - he has a teenage kid too - and fixed the dented door and side panel for $900. The repair was done in three days. Looks better than new. Jaw dropping quality of work.