They use inferior subs and don't stand behind their work. A sub cut a pipe behind my master bath…read morevanity and covered it with drywall. The leak was slow but after 3 years it showed up through mold and mildew behind the vanity. APR did nothing!

If I could less than a star I would. Please do not use this company! we had a fire on 12/25/2021…read moreand did not get our house back until 3/31/2023! Their subcontractors were absolute the worst of the worst. We are still dealing with them because our hardwoods are so messed up. They will not take responsibility for the work even though they know they put us through hell for 17 months. I am sure this review will get deleted just like they have other reviews I have left.

Hello Homeowners, be careful with arco, arco is a company that doesn't pay the subcontractors, they…read moreare scammers, don't trust this company, they don't do everything they promise to the homeowners, this is a company, the insurance should take them out the network.

My insurance company utilizes Arco for estimates. I elected to go with them for repairs after my…read moreinsurance company asked. There were issues immediately with low estimates and miscalculated material costs. Because of that my insurance company has had to issue multiple checks, costing me both time and money. In terms of the actual work, roof flashing was skipped entirely upon roof replacement, later identified as a flooding hazard. Also, the roofing shingles were supposed to be Dark Gray and they were installed Light to Medium Gray. I could probably have pushed the problem but decided against it. For ceiling damage, the worker subcontractors interpreted the work as painting only even though the estimates stated sheet rock replacement, so that had to be rescheduled. For another ceiling on the 2nd floor, after the work was finished, there were scuffs and small dents and the project manager accused me of fabricating the damage. Lastly, one window screen was not installed flush with the window and was later corrected. It has been a full year and works remain incomplete.

I contacted Miramold because I'd been dealing with some scary health issues since moving into a new…read morehouse and had become concerned that there may be a mold issue behind them. I spoke with the owner of Miramold prior to scheduling and she was made aware of my concerns. The inspector came to my home, looked around briefly, identified one source of mold, and insisted on performing air testing in a few rooms. It was my understanding that air testing is essentially useless with ERMI being the gold standard and infinitely more accurate. When I asked about ERMI testing the inspector looked at me like I was insane and insisted that air testing was what everyone did. For some reason I allowed him to continue. I received my results a few days later, letting me know that my home was pristine, free of mold. Nothing to worry about! I suspected that my Miramold inspection was inaccurate, at best, so I hired another company to come out and inspect my home. I ordered and performed my own ERMI test in the mean time. Within minutes of the other inspector's arrival, he located several other visible sources of mold, a couple of which were in obvious locations. He spent many hours looking over every inch of my home, inside and out. He took wall cavity air and surface samples in suspicious areas. He identified structural issues that were causing water infiltration. He discussed with me why air sampling should never be done in place of ERMI. My results showed huge amounts of toxic mold. The ERMI test confirmed this. This inspector also provided me with a thorough report with remediation protocols, none of which were offered from Miramold. I should also mention that this 2nd, far superior inspection, was the same price as Miramold's... I won't go into details about my healing journey, but had I trusted Miramold, I would never have sought the help I needed and my health would have continued to decline. I would not have pursued safer housing. Who knows what could have happened. I do not understand how this company is still operating or why they have positive reviews, but if you have mold related health concerns, this is not who you should be trusting.

Excellent, VERY knowledgeable help from this company! I can not recommend these professionals…read moreenough. In finding mold growing from my A/C vent, this company was hired to take a look at it. A very thorough investigation was done - from areas in the attic where the ventilation fan was showing water damage and subsequent mold and mildew growth to the far reaches of my crawlspace where mold and fungal growth with standing water damage was evident. Every room was thoroughly tested, MANY samples and photos taken for analysis. I'd like to also note that I followed the inspector (Ms.Courtney Belohlavek) around and learned so much about mold and remediation...she took her time yet was efficient and thorough, never hesitating to answer my questions. I learned quite a great deal from her (more than I was expecting, VERY smart inspector with a great penchant for education), and would NOT hesitate to recommend her and Ms. Durak's services for anyone!

Scott ,Temo and Eric were friendly, worked great together, fast and through. They cleaned up after…read morethe work was completed. If you need this service I definitely recommend them!

Company reached out and reviewed my concerns. They detailed the normal process and…read moremisunderstandings, and made things right. Great customer service and pride in the work they do. Testament if things aren't right, they'll make them. I appreciate the follow up and attention to detail.

I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Tower Heating and Air has been maintaining my heating/cooling systems for 29 years since they were…read moreinstalled. I recently called them to check on my gas fireplaces - Jeff C. came through! I needed the seasonal maintenance to get it working, he worked around my schedule and got it done! This is a great company for peace of mind, and great service for maintaining my house systems!

This company is very professional, certified, and does outstanding work. The owner of the company…read moreis very pleasant, values his employees and his company, and very hard working. I would highly recommend this company!